SHRM CP 2025
Career Planning ANS: Actions & activities that individuals perform in order to give direction to their
work lives.
Brain drain ANS: Exit of educated & skilled citizens from emerging & developing countries for better
paying jobs in developed countries.
Cost-of-living adjustment (COLA) ANS: Pay adjustment given to eligible employees regardless of
performance or organizational profitability; usually linked to inflation.
Broadbanding ANS: Combining several salary grades or job classifications with narrow pay ranges unto
one brand with a wider salary spread.
Behavioral interview ANS: Type of interview that focuses on how applicants previously handled real
situations.
Competency-based interview ANS: Type of interview in which the interviewer asks questions related to
competencies for the position and asks candidates to provide examples of times they demonstrated the
competencies.
ADDIE model ANS: 5 step instructional design process that governs the development of learning
programs.
Analyze, Design, Develop, Implement, and Evaluate.
Blended learning ANS: Planned approach to learning that included a combination of instructor-led
training, self-directed study, and /or on-the-job training.
Strategy ANS: A plan of action for accomplishing an organization's long-range goals.
,SWOT analysis ANS: Process for assessing an organization's strategic capabilities in comparison to
threats and opportunities identified during environmental scanning.
Vision statement ANS: Vivid, guiding image of an organization's desired future, the future it hopes to
attain through its strategy.
Organizational values ANS: Beliefs that are important to an organization and often dictate employee
behavior.
Strategic management ANS: The actions that leaders take to move their organizations toward those
goals and create value for all stakeholders.
Strategic planning ANS: The process of setting goals and designing a path toward a competitive position.
Net profit margin ANS: Ratio of net income (gross sales minus expenses and taxes) to net sales.
Leading indicator ANS: Type of metric that describes an activity that can change future performance
and indicate higher degree of success in achieving strategic goals.
Environmental scanning ANS: Process that involves a systematic survey and interpretation of relevant
data to identify external opportunities and threats and to assess how these factors affect the
organization currently and how they are likely to affect the organization in the future.
Benchmarking ANS: Process that compares performance levels and/or processes of one entity with
those of another to identify performance gaps and set goals aimed at improving performance.
Blue ocean strategies ANS: Strategies that generate competitive advantage by creating a new
marketplace arena in which there are no other competitors.
,Weingarten rights ANS: Union employees' right in U.S. to have a union representative or coworker
present during an investigatory interview.
Worker Adjustment and Retraining Notification (WARN) Act ANS: U.S. act that requires some employers
to give a minimum of 60 days' notice if a plant is to close or is mass layoffs will occur.
Uniformed Services Employment and Reemployment Rights Act (USERRA) ANS: U.S. act that protects
the employment reemployment, and retention rights of persons who serve or have served in the
uniformed services.
Vesting ANS: Process by which a retirement benefit becomes nonforfeitable.
Stakeholders ANS: All those affected by an organization's social, environmental, and economic impact
shareholders, employees, customers, suppliers, regulators, and local communities.
Triple bottom line ANS: Economic, social, and environmental impact metrics used to determine an
organization's success.
Risk scorecard ANS: Tool used to gather individual assessments of various characteristics of risk (e.g.
frequency of occurrence, degree of impact/loss/gain for the organization, degree of efficacy of current
controls).
Protected class ANS: People who are covered under a particular federal or state anti-discrimination law.
Prudent person rule ANS: States that an Employee Retirement Income Security Act plan fiduciary has
legal and financial obligations not to take more risks when investing employee benefit program funds
than a reasonable knowledgeable, prudent investor would under similar circumstances.
, Quid pro quo harassment ANS: Type of sexual harassment that occurs when an employee is forces to
choose between giving in to a superior's sexual demands and forfeiting an economic benefit such as a
pay increase, a promotion, or continues employment.
Portal-to-Portal Act ANS: U.S. act that defines what is included as hours worked and is therefore
compensable and a factor in calculating overtime.
Patient Protections and Affordable Care Act (PPACA) ANS: 2010 U.S. law aimed at reducing the number
of uninsured individuals and decreasing health care costs. The law requires virtually all citizens and legal
residents to have minimum health coverage and requires employers with more than 50 full-time
employees to provide health coverage that meets minimum benefit specifications or pay a penalty.
Pension Benefit Guaranty Corporation (PBGC) ANS: Set up by U.S. Employee Retirement Income
Security Act (ERISA) to insure payment of benefits in the even that a private-sector defined benefit
pension plan terminates with insufficient funds to pay the benefits.
Phillips v. Martin Marietta Corporation ANS: 1971 U.S. case that stated than an employer may not, in
the absence of business necessity, refuse to hire women with preschool aged children while hiring men
with such children.
Occupational Safety and Health Administration (OSHA) ANS: U.S. agency that administers and enforces
the Occupational Safety and Health Act of 1970.
Offshoring ANS: Situation in which a company relocated processes or production to an international
location by means of subsidiaries or 3rd party affiliates.
Older Workers Benefit Protection Act (OWBPA) ANS: U.S. act that amended the Age Discrimination in
Employment Act to included all employee benefits; also provided standards that an employee's waiver
of the right to sue for age discrimination must meet in order to be upheld by a court.
make it illegal for an
Career Planning ANS: Actions & activities that individuals perform in order to give direction to their
work lives.
Brain drain ANS: Exit of educated & skilled citizens from emerging & developing countries for better
paying jobs in developed countries.
Cost-of-living adjustment (COLA) ANS: Pay adjustment given to eligible employees regardless of
performance or organizational profitability; usually linked to inflation.
Broadbanding ANS: Combining several salary grades or job classifications with narrow pay ranges unto
one brand with a wider salary spread.
Behavioral interview ANS: Type of interview that focuses on how applicants previously handled real
situations.
Competency-based interview ANS: Type of interview in which the interviewer asks questions related to
competencies for the position and asks candidates to provide examples of times they demonstrated the
competencies.
ADDIE model ANS: 5 step instructional design process that governs the development of learning
programs.
Analyze, Design, Develop, Implement, and Evaluate.
Blended learning ANS: Planned approach to learning that included a combination of instructor-led
training, self-directed study, and /or on-the-job training.
Strategy ANS: A plan of action for accomplishing an organization's long-range goals.
,SWOT analysis ANS: Process for assessing an organization's strategic capabilities in comparison to
threats and opportunities identified during environmental scanning.
Vision statement ANS: Vivid, guiding image of an organization's desired future, the future it hopes to
attain through its strategy.
Organizational values ANS: Beliefs that are important to an organization and often dictate employee
behavior.
Strategic management ANS: The actions that leaders take to move their organizations toward those
goals and create value for all stakeholders.
Strategic planning ANS: The process of setting goals and designing a path toward a competitive position.
Net profit margin ANS: Ratio of net income (gross sales minus expenses and taxes) to net sales.
Leading indicator ANS: Type of metric that describes an activity that can change future performance
and indicate higher degree of success in achieving strategic goals.
Environmental scanning ANS: Process that involves a systematic survey and interpretation of relevant
data to identify external opportunities and threats and to assess how these factors affect the
organization currently and how they are likely to affect the organization in the future.
Benchmarking ANS: Process that compares performance levels and/or processes of one entity with
those of another to identify performance gaps and set goals aimed at improving performance.
Blue ocean strategies ANS: Strategies that generate competitive advantage by creating a new
marketplace arena in which there are no other competitors.
,Weingarten rights ANS: Union employees' right in U.S. to have a union representative or coworker
present during an investigatory interview.
Worker Adjustment and Retraining Notification (WARN) Act ANS: U.S. act that requires some employers
to give a minimum of 60 days' notice if a plant is to close or is mass layoffs will occur.
Uniformed Services Employment and Reemployment Rights Act (USERRA) ANS: U.S. act that protects
the employment reemployment, and retention rights of persons who serve or have served in the
uniformed services.
Vesting ANS: Process by which a retirement benefit becomes nonforfeitable.
Stakeholders ANS: All those affected by an organization's social, environmental, and economic impact
shareholders, employees, customers, suppliers, regulators, and local communities.
Triple bottom line ANS: Economic, social, and environmental impact metrics used to determine an
organization's success.
Risk scorecard ANS: Tool used to gather individual assessments of various characteristics of risk (e.g.
frequency of occurrence, degree of impact/loss/gain for the organization, degree of efficacy of current
controls).
Protected class ANS: People who are covered under a particular federal or state anti-discrimination law.
Prudent person rule ANS: States that an Employee Retirement Income Security Act plan fiduciary has
legal and financial obligations not to take more risks when investing employee benefit program funds
than a reasonable knowledgeable, prudent investor would under similar circumstances.
, Quid pro quo harassment ANS: Type of sexual harassment that occurs when an employee is forces to
choose between giving in to a superior's sexual demands and forfeiting an economic benefit such as a
pay increase, a promotion, or continues employment.
Portal-to-Portal Act ANS: U.S. act that defines what is included as hours worked and is therefore
compensable and a factor in calculating overtime.
Patient Protections and Affordable Care Act (PPACA) ANS: 2010 U.S. law aimed at reducing the number
of uninsured individuals and decreasing health care costs. The law requires virtually all citizens and legal
residents to have minimum health coverage and requires employers with more than 50 full-time
employees to provide health coverage that meets minimum benefit specifications or pay a penalty.
Pension Benefit Guaranty Corporation (PBGC) ANS: Set up by U.S. Employee Retirement Income
Security Act (ERISA) to insure payment of benefits in the even that a private-sector defined benefit
pension plan terminates with insufficient funds to pay the benefits.
Phillips v. Martin Marietta Corporation ANS: 1971 U.S. case that stated than an employer may not, in
the absence of business necessity, refuse to hire women with preschool aged children while hiring men
with such children.
Occupational Safety and Health Administration (OSHA) ANS: U.S. agency that administers and enforces
the Occupational Safety and Health Act of 1970.
Offshoring ANS: Situation in which a company relocated processes or production to an international
location by means of subsidiaries or 3rd party affiliates.
Older Workers Benefit Protection Act (OWBPA) ANS: U.S. act that amended the Age Discrimination in
Employment Act to included all employee benefits; also provided standards that an employee's waiver
of the right to sue for age discrimination must meet in order to be upheld by a court.
make it illegal for an
