CORE MANDATORY 2 EXAM 2025
BRAND NEW ACTUAL EXAM WITH
ANSWERS.
1. Which of the following is accurate concerning nonverbal
communication? - correct answer -Touching another person's
head is considered offensive in some cultures
2. What should patients be told when they have a grievance
regarding any part of the care provided to them? - correct
answer -Be told about the process involved in filing a coplaint
3. What does the "sandwich generation" mean? - correct answer -
The generation responsible for caring for their parents and
children
4. Which of the following is an essential component of cultural
competence for healthcare workers according workers
according to The Joint Commision? - correct answer -Valuing
diversity
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5. What is a sentinel event? - correct answer -An event that
affects a patient causing death, harm, or intervention required
to sustain life
6. What is the intention of universal protocol? - correct answer -
Prevent wrong site, wrong procedure, wrong person surgery
7. The NPSG 6 is to improve the safety of clinical alarm systems.
What is the rationale for this goal? - correct answer -To
improve patient safety if clinical alarm systems are not properly
managed
8. What should you assess regardless of age group? - correct
answer -Confusions or depression
9. Which example qualifies as a sentinel event that would require
review by The Joint Comission? - correct answer -A patient
who commits suicide within 72 hours of being discharged from
a hospital setting that provides staffed, around-the-clock care