VITA 2025 ADVANCED TEST Exam 2025 LATEST EXAM
QUESTIONS AND WELL DETAILED ANSWERS
(GRADED A+) LATEST UPDATE 2025/26
VOLUNTEER STANDARDS OF CONDUCT TEST QUESTIONS
1. Prior to working at a VITA/TCE site, ALL VITA/TCE volunteers (greeters, client
facilitators, tax preparers, quality reviewers, etc.) must: -CORRECT ANSWER a.
Annually pass the Volunteer Standards of Conduct (VSC) certification test with a score
of
80% or higher.
b. Sign and date the Form 13615, Volunteer Standards of Conduct Agreement,
agreeing to
comply with the VSC by upholding the highest ethical standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the VITA/TCE program for violating the
Volunteer Standards of Conduct? -CORRECT ANSWER Yes
3. If a taxpayer offers you a $20 bill because they were so happy about the quality
service they received, what is the appropriate action to take? -CORRECT ANSWER
Thank the taxpayer, and explain that you cannot accept any payment for your services.
, 4. Jake is an IRS tax law-certified volunteer preparer at a VITA/TCE site. When
preparing a return for Jill, Jake learns that Jill does not have a bank account to receive a
direct deposit of her refund. Jill is distraught when Jake tells her the paper refund check
will take three to four weeks longer than the refund being direct deposited. Jill asks Jake
if he can deposit her refund in his bank account and then turn the money over to her
when he gets it. What should
Jake do? -CORRECT ANSWER Max has violated the VSC because he is using the
information he gained about Ali to further his own or another's personal benefit.
5. Max prepares a tax return for Ali at a VITA/TCE site. He finds out during the interview
that Ali has no health insurance. After Ali leaves the site, Max writes her name and
contact information down to take home to his wife who sells health insurance for profit.
Which of the following statements is true? -CORRECT ANSWER Max has violated the
VSC because he is using the information he gained about Ali to
further his own or another's personal benefit.
6. Bob, an IRS tax law-certified volunteer preparer, told the taxpayer that cash income
does not need to be reported because the IRS does not know about it. Bob indicated
NO cash income on Form 13614-C. Bob prepared a tax return excluding the cash
income. Jim, the designated quality reviewer, was unaware of the conversation and
therefore unaware of the cash income and the return was printed, signed, and e-filed.
QUESTIONS AND WELL DETAILED ANSWERS
(GRADED A+) LATEST UPDATE 2025/26
VOLUNTEER STANDARDS OF CONDUCT TEST QUESTIONS
1. Prior to working at a VITA/TCE site, ALL VITA/TCE volunteers (greeters, client
facilitators, tax preparers, quality reviewers, etc.) must: -CORRECT ANSWER a.
Annually pass the Volunteer Standards of Conduct (VSC) certification test with a score
of
80% or higher.
b. Sign and date the Form 13615, Volunteer Standards of Conduct Agreement,
agreeing to
comply with the VSC by upholding the highest ethical standards.
c. Pass the Advanced tax law certification.
d. All of the above.
e. Both a and b <<< CORRECT
2. Can a volunteer be removed and barred from the VITA/TCE program for violating the
Volunteer Standards of Conduct? -CORRECT ANSWER Yes
3. If a taxpayer offers you a $20 bill because they were so happy about the quality
service they received, what is the appropriate action to take? -CORRECT ANSWER
Thank the taxpayer, and explain that you cannot accept any payment for your services.
, 4. Jake is an IRS tax law-certified volunteer preparer at a VITA/TCE site. When
preparing a return for Jill, Jake learns that Jill does not have a bank account to receive a
direct deposit of her refund. Jill is distraught when Jake tells her the paper refund check
will take three to four weeks longer than the refund being direct deposited. Jill asks Jake
if he can deposit her refund in his bank account and then turn the money over to her
when he gets it. What should
Jake do? -CORRECT ANSWER Max has violated the VSC because he is using the
information he gained about Ali to further his own or another's personal benefit.
5. Max prepares a tax return for Ali at a VITA/TCE site. He finds out during the interview
that Ali has no health insurance. After Ali leaves the site, Max writes her name and
contact information down to take home to his wife who sells health insurance for profit.
Which of the following statements is true? -CORRECT ANSWER Max has violated the
VSC because he is using the information he gained about Ali to
further his own or another's personal benefit.
6. Bob, an IRS tax law-certified volunteer preparer, told the taxpayer that cash income
does not need to be reported because the IRS does not know about it. Bob indicated
NO cash income on Form 13614-C. Bob prepared a tax return excluding the cash
income. Jim, the designated quality reviewer, was unaware of the conversation and
therefore unaware of the cash income and the return was printed, signed, and e-filed.
