Laboratory Management Exam Study Guide Questions
And Answers Verified 100% Correct
What is an Organization? - ANSWER It provides society with products and services.
Offers employment and economic exchange.
Creates a framework for a social system.
In 1900's who developed the Rational Legal System and said it was a "well oiled
machine."? - ANSWER Max Weber
Who was responsible for the 1911 Principles of Scientific Management? - ANSWER
Frederick Taylor
What were some of the characteristics of the The Principles of Scientific Management?
- ANSWER Increase Productivity by breaking jobs into smaller repetitive tasks.
Strong delineation between manager and worker.
Manager's job was to understand the task, develop a method of excursion and and
provide motivation.
Worker's job was to carry out the task.
Worker specialization
Piecework Pay.
What was Piecework Pay? - ANSWER The worker would be paid per unit produced.
What was researched as part of the Harvard Studies in the late 1920's and early 1930's.
- ANSWER Light intensity at workstation.
Time and frequency of breaks.
Duration of work day.
Choosing coworkers.
Having input in decisions.
What were the conclusions of the Harvard Studies. - ANSWER Workers' feelings and
attitudes about the work.
The environment.
The supervisor contributed to performance.
According to the Sociotechnical System's Theory, what is an organization? - ANSWER
A combination of social and technical parts open to its environment.
According to the Sociotechnical System's Theory, what is a system? - ANSWER It
, promotes employee involvement in self managing work groups and there was
information sharing.
It goal was to satisfy both organization and worker's goals.
Who is associated with the 1961 Mechanistic-Organic Organization Structure? -
ANSWER Burns and Stalker.
What are the characteristics of a mechanistic work structure? - ANSWER Highly
structured.
Top-down hierarchy.
Values authority and obedience.
Closed system.
Best for a stable, slowly changing environment.
What are the characteristics of an organic work structure? - ANSWER Decentralized
decision making.
Fluid design.
Flexible.
Open system.
Shared responsibility.
Best for a rapid changing environment.
What were the characteristics of the 1980-1990 French and Bell Grouping of Process
Improvements? - ANSWER Self managed teams.
Work redesign.
Management by objectives.
Quality circles.
Total quality management Reengineering.
What are the factors that influence organization deign? - ANSWER Organizational
goals and strategic direction.
Technological capabilities.
Size.
Environment.
Leadership style.
Member behaviors.
Organizational culture
What are the characteristics of a functional structure? - ANSWER Hierarchical.
Clear understanding of authority.
Chain of command is honored.
Departments engaged n repetitive routine tasks.
And Answers Verified 100% Correct
What is an Organization? - ANSWER It provides society with products and services.
Offers employment and economic exchange.
Creates a framework for a social system.
In 1900's who developed the Rational Legal System and said it was a "well oiled
machine."? - ANSWER Max Weber
Who was responsible for the 1911 Principles of Scientific Management? - ANSWER
Frederick Taylor
What were some of the characteristics of the The Principles of Scientific Management?
- ANSWER Increase Productivity by breaking jobs into smaller repetitive tasks.
Strong delineation between manager and worker.
Manager's job was to understand the task, develop a method of excursion and and
provide motivation.
Worker's job was to carry out the task.
Worker specialization
Piecework Pay.
What was Piecework Pay? - ANSWER The worker would be paid per unit produced.
What was researched as part of the Harvard Studies in the late 1920's and early 1930's.
- ANSWER Light intensity at workstation.
Time and frequency of breaks.
Duration of work day.
Choosing coworkers.
Having input in decisions.
What were the conclusions of the Harvard Studies. - ANSWER Workers' feelings and
attitudes about the work.
The environment.
The supervisor contributed to performance.
According to the Sociotechnical System's Theory, what is an organization? - ANSWER
A combination of social and technical parts open to its environment.
According to the Sociotechnical System's Theory, what is a system? - ANSWER It
, promotes employee involvement in self managing work groups and there was
information sharing.
It goal was to satisfy both organization and worker's goals.
Who is associated with the 1961 Mechanistic-Organic Organization Structure? -
ANSWER Burns and Stalker.
What are the characteristics of a mechanistic work structure? - ANSWER Highly
structured.
Top-down hierarchy.
Values authority and obedience.
Closed system.
Best for a stable, slowly changing environment.
What are the characteristics of an organic work structure? - ANSWER Decentralized
decision making.
Fluid design.
Flexible.
Open system.
Shared responsibility.
Best for a rapid changing environment.
What were the characteristics of the 1980-1990 French and Bell Grouping of Process
Improvements? - ANSWER Self managed teams.
Work redesign.
Management by objectives.
Quality circles.
Total quality management Reengineering.
What are the factors that influence organization deign? - ANSWER Organizational
goals and strategic direction.
Technological capabilities.
Size.
Environment.
Leadership style.
Member behaviors.
Organizational culture
What are the characteristics of a functional structure? - ANSWER Hierarchical.
Clear understanding of authority.
Chain of command is honored.
Departments engaged n repetitive routine tasks.
