1|Page
WGU C232 - INTRODUCTION TO HUMAN
RESOURCES; LATEST EXAM QUESTIONS WITH
VERIFIED ANSWERS
How was the EEOC created? - Correct-answer-By Title VII
What is the purpose of the EEOC? - Correct-answer-Enforced federal anti-
discrimination statutes and provides oversight for all federal EEO regulations also
acts as the investigative agent for complaints
Define the term and provide an example of "gender discrimination." - Correct-
answer-Treating someone differently because of sex or gender--not hiring a
woman of child bearing age because she might get pregnant
Define the term and provide an example of "sex discrimination." - Correct-
answer-Treating someone differently because of sex--not promoting a woman to
an executive position
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Define the term and provide an example of "gender identity discrimination." -
Correct-answer-Treating someone differently because of to which gender he/she
identifies, being gay, or bi-sexual--firing someone because the company
discovered he was transgender NOTE: while courts have recognized this, it is not
protected under Title VII; many states do provide protection under state civil
rights legislation
What is sexual harassment? - Correct-answer-Harassment directed at an
employee because of his/her gender--two types: Quid Pro Quo (exchange of
favors-sexual intercourse for a promised promotion) and hostile environment
(creating a working environment that inhibits an employee's ability to perform
his/her job duties--lude jokes, comments, and even posters if excessive)
What is the purpose of the Age Discrimination in employment Act (ADEA)? -
Correct-answer-Prevents employment discrimination for those 40 and older
Define the term "religious discrimination." - Correct-answer-Discrimination
based on religion or closely held beliefs or employee or known associates
List one example of the religious discrimination. - Correct-answer-Not promoting
someone because he/she is married to someone of a particular religion
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How does the EEOC define "race"? - Correct-answer-Ancestry, physical
characteristics, race-associated illnesses, culture, perception, and association
How does the EEOC define "color"? - Correct-answer-Pigmentation, complexion,
or skin shade/tone
Describe national origin employment discrimination. - Correct-answer-
Discriminating against someone based on his/her ancestory: from a certain
country or place; belongs to/identifies with a national, cultural, or ethnic group; or
associates with a person from that group
What was the purpose of affirmative action? - Correct-answer-Right the wrongs
of the past
What protected categories are covered under affirmative action? - Correct-
answer-Women, African-Americans, Asians, Pacific Islanders, disabled, American-
Indian/Alaska-native, and veterans
Who must have an affirmative action plan? - Correct-answer-Any firms doing
business with federal government and if a business has been held liable for
discriminating
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What are the three basic elements of an affirmative action plan? - Correct-
answer-Reasonable self-analysis, reasonable rationale for taking affirmative
action, and reasonable affirmative action
Define the term "demand" in terms of HRM. - Correct-answer-firm's human
capital needs
Define the term "supply" in terms of HRM. - Correct-answer-who is available to
fill those needs
List the ways that human resource planning (HRP) helps organizations. - Correct-
answer-ensure that organizations fulfill their business plans for the future in terms
of financial objectives, output goals, product mix, technologies, and resource
requirements.assists in developing workable organizational structures and in
determining the number and types of employees that will be required to meet
those plans
How has technology influenced HRP? - Correct-answer-organizations assimilate
technology into the workplace. impact job design. specific skills needed. HRP
professionals are also concerned with the challenges of the aging workforce,
WGU C232 - INTRODUCTION TO HUMAN
RESOURCES; LATEST EXAM QUESTIONS WITH
VERIFIED ANSWERS
How was the EEOC created? - Correct-answer-By Title VII
What is the purpose of the EEOC? - Correct-answer-Enforced federal anti-
discrimination statutes and provides oversight for all federal EEO regulations also
acts as the investigative agent for complaints
Define the term and provide an example of "gender discrimination." - Correct-
answer-Treating someone differently because of sex or gender--not hiring a
woman of child bearing age because she might get pregnant
Define the term and provide an example of "sex discrimination." - Correct-
answer-Treating someone differently because of sex--not promoting a woman to
an executive position
,2|Page
Define the term and provide an example of "gender identity discrimination." -
Correct-answer-Treating someone differently because of to which gender he/she
identifies, being gay, or bi-sexual--firing someone because the company
discovered he was transgender NOTE: while courts have recognized this, it is not
protected under Title VII; many states do provide protection under state civil
rights legislation
What is sexual harassment? - Correct-answer-Harassment directed at an
employee because of his/her gender--two types: Quid Pro Quo (exchange of
favors-sexual intercourse for a promised promotion) and hostile environment
(creating a working environment that inhibits an employee's ability to perform
his/her job duties--lude jokes, comments, and even posters if excessive)
What is the purpose of the Age Discrimination in employment Act (ADEA)? -
Correct-answer-Prevents employment discrimination for those 40 and older
Define the term "religious discrimination." - Correct-answer-Discrimination
based on religion or closely held beliefs or employee or known associates
List one example of the religious discrimination. - Correct-answer-Not promoting
someone because he/she is married to someone of a particular religion
,3|Page
How does the EEOC define "race"? - Correct-answer-Ancestry, physical
characteristics, race-associated illnesses, culture, perception, and association
How does the EEOC define "color"? - Correct-answer-Pigmentation, complexion,
or skin shade/tone
Describe national origin employment discrimination. - Correct-answer-
Discriminating against someone based on his/her ancestory: from a certain
country or place; belongs to/identifies with a national, cultural, or ethnic group; or
associates with a person from that group
What was the purpose of affirmative action? - Correct-answer-Right the wrongs
of the past
What protected categories are covered under affirmative action? - Correct-
answer-Women, African-Americans, Asians, Pacific Islanders, disabled, American-
Indian/Alaska-native, and veterans
Who must have an affirmative action plan? - Correct-answer-Any firms doing
business with federal government and if a business has been held liable for
discriminating
, 4|Page
What are the three basic elements of an affirmative action plan? - Correct-
answer-Reasonable self-analysis, reasonable rationale for taking affirmative
action, and reasonable affirmative action
Define the term "demand" in terms of HRM. - Correct-answer-firm's human
capital needs
Define the term "supply" in terms of HRM. - Correct-answer-who is available to
fill those needs
List the ways that human resource planning (HRP) helps organizations. - Correct-
answer-ensure that organizations fulfill their business plans for the future in terms
of financial objectives, output goals, product mix, technologies, and resource
requirements.assists in developing workable organizational structures and in
determining the number and types of employees that will be required to meet
those plans
How has technology influenced HRP? - Correct-answer-organizations assimilate
technology into the workplace. impact job design. specific skills needed. HRP
professionals are also concerned with the challenges of the aging workforce,
