Therapeutic Communication Test Questions
with Verified Answers Graded A+
Alternative, complementary, or integrative medicine are all similar in education, training,
and licensure requirements. - Ans -False
Many clients turn to CAM because they believe their PCP is more interested in providing a
"quick fix" for an ailment than in spending time getting to the root of problems. - Ans -
True
Therapeutic touch in the use of treatment of illness is based on the premise that illness
occurs when a person's energy field is out of balance. - Ans -True
Briefly explain how a health care professional might find themselves in a codependent
relationship with a client - Ans -In a codependent relationship with a client, a health
care professional might find themselves as an understandable, patience and encourage
person to a client.
Decodes - Receiver
Encodes - Sender
Verify perceptions - Feedback
Does not include unnecessary information - Conciseness
Content of the communication - Messages
1
Page
,Logical and in order - Cohesiveness
Group of gestures, facial expressions, postures - Clustering
Consistent with one another - Congruency. - Ans -
Alternative health care is usually covered by most insurance plans. - Ans -False
Naturopathic doctors are currently licensed in all 50 states. - Ans -False
What are some qualities of a health professional who genuinely enjoys helping people in a
therapeutic manner? - Ans -Some qualities that health professional who genuinely
enjoys helping people in a therapeutic manner are to have clear communication, to
accepted social behavior and political correctness.
Name and define the four selves within us. - Ans -The four selves are Ideal self, public
self, real self, and critic self.
What are genetic factors? - Ans -The genetic factors height, body structure, and skin
color.
What types of people serve as role models? - Ans -National leaders, patients,
teachers, spiritual guides, and public figures are types of people serve as role models.
What percentage of communication accounts for what is actually being said? - Ans -
7%
2
Page
, The goals of effective listening include all of the following EXCEPT - Ans -hearing
clients accurately
The primary sensory skill involved in verbal communication is - Ans -Listening
1. In Western culture, 4 to 12 feet is considered public space whereas personal space is 1½
to 4 feet. - Ans -False
Finger tapping commonly indicates indifference. - Ans -False
Effective team communication is - Ans -built on trust
Personal space refers to - Ans -The distance at which we are comfortable with others
In order to have positive self-acceptance, we must have - Ans -congruency among
our three selves; (ideal, public, real self)
Becoming skilled in professional interactions requires - Ans -caring about the client
One characteristic of empathy is that it - Ans -identifies with the client and feels what
he or she is feeling
Which term is NOT one of the five Cs of communication? - Ans -Competent
Therapeutic communication involves both professional and ___________ skills. - Ans -
Technical
3
Page
with Verified Answers Graded A+
Alternative, complementary, or integrative medicine are all similar in education, training,
and licensure requirements. - Ans -False
Many clients turn to CAM because they believe their PCP is more interested in providing a
"quick fix" for an ailment than in spending time getting to the root of problems. - Ans -
True
Therapeutic touch in the use of treatment of illness is based on the premise that illness
occurs when a person's energy field is out of balance. - Ans -True
Briefly explain how a health care professional might find themselves in a codependent
relationship with a client - Ans -In a codependent relationship with a client, a health
care professional might find themselves as an understandable, patience and encourage
person to a client.
Decodes - Receiver
Encodes - Sender
Verify perceptions - Feedback
Does not include unnecessary information - Conciseness
Content of the communication - Messages
1
Page
,Logical and in order - Cohesiveness
Group of gestures, facial expressions, postures - Clustering
Consistent with one another - Congruency. - Ans -
Alternative health care is usually covered by most insurance plans. - Ans -False
Naturopathic doctors are currently licensed in all 50 states. - Ans -False
What are some qualities of a health professional who genuinely enjoys helping people in a
therapeutic manner? - Ans -Some qualities that health professional who genuinely
enjoys helping people in a therapeutic manner are to have clear communication, to
accepted social behavior and political correctness.
Name and define the four selves within us. - Ans -The four selves are Ideal self, public
self, real self, and critic self.
What are genetic factors? - Ans -The genetic factors height, body structure, and skin
color.
What types of people serve as role models? - Ans -National leaders, patients,
teachers, spiritual guides, and public figures are types of people serve as role models.
What percentage of communication accounts for what is actually being said? - Ans -
7%
2
Page
, The goals of effective listening include all of the following EXCEPT - Ans -hearing
clients accurately
The primary sensory skill involved in verbal communication is - Ans -Listening
1. In Western culture, 4 to 12 feet is considered public space whereas personal space is 1½
to 4 feet. - Ans -False
Finger tapping commonly indicates indifference. - Ans -False
Effective team communication is - Ans -built on trust
Personal space refers to - Ans -The distance at which we are comfortable with others
In order to have positive self-acceptance, we must have - Ans -congruency among
our three selves; (ideal, public, real self)
Becoming skilled in professional interactions requires - Ans -caring about the client
One characteristic of empathy is that it - Ans -identifies with the client and feels what
he or she is feeling
Which term is NOT one of the five Cs of communication? - Ans -Competent
Therapeutic communication involves both professional and ___________ skills. - Ans -
Technical
3
Page
