QDM EXPERT EXAM ACTUAL
QUESTIONS AND ANSWERS
LATEST UPDATED 2024/2025
(GRADED A+)
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,Terms in this set (132)
Which of these QDM applies to all functions and
options applies activities
to QDM? 1 Only
my FedEx Opco
uses it 2 Only
my department
uses it 3
Nobody uses it
4 QDM applies
to all functions
and activities
The 1-10-100 $100 for the failure
Rule says that
every dollar
spent doing
things right the
first time avoids
,The QDM failures, variation, and success
Principle
Measure,
Measure,
Measure
involves
measuring...
Which principle Optimize Business Performance
addresses
waste reduction
and/or
elimination
Which type of value-added activity
activity is the
customer
willing to pay
for
Which action Following your gut instinct
does not
embody the Be
Scientific
Principle
, Which tool is QAT Charter
used in a quality
improvement
project and
states the
business
objectives
Which tool will SIPOC
help determine
the scope of my
project
What tool will Voice of Customer (VOC)
help me gain
insight into
customer
expectations
What tool helps Customer Corridor
link projects to
strategic
objectives
regarding
customer
relationships
QUESTIONS AND ANSWERS
LATEST UPDATED 2024/2025
(GRADED A+)
Save
Quick quiz
Learn
Studied 7 terms
Nice work, you're crushing it
Continue studying in Learn
,Terms in this set (132)
Which of these QDM applies to all functions and
options applies activities
to QDM? 1 Only
my FedEx Opco
uses it 2 Only
my department
uses it 3
Nobody uses it
4 QDM applies
to all functions
and activities
The 1-10-100 $100 for the failure
Rule says that
every dollar
spent doing
things right the
first time avoids
,The QDM failures, variation, and success
Principle
Measure,
Measure,
Measure
involves
measuring...
Which principle Optimize Business Performance
addresses
waste reduction
and/or
elimination
Which type of value-added activity
activity is the
customer
willing to pay
for
Which action Following your gut instinct
does not
embody the Be
Scientific
Principle
, Which tool is QAT Charter
used in a quality
improvement
project and
states the
business
objectives
Which tool will SIPOC
help determine
the scope of my
project
What tool will Voice of Customer (VOC)
help me gain
insight into
customer
expectations
What tool helps Customer Corridor
link projects to
strategic
objectives
regarding
customer
relationships
