TCOLE Basic Telecommunicator Test QUESTIONS WITH
ANSWERS RATED A+
Teenagers - Which group could have suicidal thoughts as they struggle with sexual orientation in
a non-supportive environment?
Critical Incident Stress - Up to 87% of all emergency service workers experience this at least
once in their careers.
Do you see any wires or foil coming out of the package? Was there already an explosion? Are
there any fires caused by the explosion? - Which questions should a telecommunicator ask of the
caller if there is a suspicion of an explosive package or incident?
choking, strangulation - The internal obstruction of the airway with an object is ____________
while the grabbing, suppression, squeezing, or crushing of the throat is ____________.
Domestic terrorism - is perpetrated by individuals and/or groups inspired by or associated with
primarily U.S.-based movements that espouse extremist ideologies of a political, religious,
social, racial, or environmental nature.
numeric codes - During radio dispatch, the dispatcher will use phonetic alphabets and
transferred to - If a secondary PSAP is needed for handling an emergency call, the caller should
be __________ there.
Perjury - Under Texas Penal Code Chapter 37, a person commits this offense if they intend to
deceive under oath by swearing to the truth of a false statement previously made and the
statement is required or authorized by law to be made under oath.
comprehensive - Vocabulary, Concentration, and Memory are the three variables involved in
______ listening.
A telecommunicator is expected to repeat not only the statements of the caller back to the caller,
but also to the responders of different departments heading to the incident - Why does a
telecommunicator often feel that they are reliving the critical incident over and over?
Human perspective - Which perspective of global inclusion represents inclusions that are most
commonly physical or psychological in nature?
TTY equipment - PSAPs must implement procedures for maintenance and back-up capability for
__________ that is equally effective as the procedures provided for voice telephone equipment.
Stress - Having to remain calm all the time during critical incidents can lead to _________.
ANSWERS RATED A+
Teenagers - Which group could have suicidal thoughts as they struggle with sexual orientation in
a non-supportive environment?
Critical Incident Stress - Up to 87% of all emergency service workers experience this at least
once in their careers.
Do you see any wires or foil coming out of the package? Was there already an explosion? Are
there any fires caused by the explosion? - Which questions should a telecommunicator ask of the
caller if there is a suspicion of an explosive package or incident?
choking, strangulation - The internal obstruction of the airway with an object is ____________
while the grabbing, suppression, squeezing, or crushing of the throat is ____________.
Domestic terrorism - is perpetrated by individuals and/or groups inspired by or associated with
primarily U.S.-based movements that espouse extremist ideologies of a political, religious,
social, racial, or environmental nature.
numeric codes - During radio dispatch, the dispatcher will use phonetic alphabets and
transferred to - If a secondary PSAP is needed for handling an emergency call, the caller should
be __________ there.
Perjury - Under Texas Penal Code Chapter 37, a person commits this offense if they intend to
deceive under oath by swearing to the truth of a false statement previously made and the
statement is required or authorized by law to be made under oath.
comprehensive - Vocabulary, Concentration, and Memory are the three variables involved in
______ listening.
A telecommunicator is expected to repeat not only the statements of the caller back to the caller,
but also to the responders of different departments heading to the incident - Why does a
telecommunicator often feel that they are reliving the critical incident over and over?
Human perspective - Which perspective of global inclusion represents inclusions that are most
commonly physical or psychological in nature?
TTY equipment - PSAPs must implement procedures for maintenance and back-up capability for
__________ that is equally effective as the procedures provided for voice telephone equipment.
Stress - Having to remain calm all the time during critical incidents can lead to _________.
