Test Bank for Systems Analysis and Design in a Changing World 7th Edition Satzinger

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,Systems Analysis and Design in a Changing World 7th Edition Satzinger Test Bank

Chapter 02: Investigating System Requirements
1. Systems analysis involves the creation of logical models.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p43
p58

2. The reason an analyst uses many different models is that each relates to a different aspect of the system.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p43
p59

3. Sometimes a narrative description is the best form to use for recording information.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p 59

4. A key reason that modeling is important in system development is the complexity of describing information systems.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p58

5. Before gathering detailed information, and analyst identifies every type of stakeholder.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p47

6. In the RMO CSMS project, customers are not considered stakeholders because it is not feasible to interview them or
use them in the project activities.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p48

7. Core Process 3 involves defining in great detail what the information system needs to accomplish in order to provide
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,Chapter 02: Investigating System Requirements
the organization with the desired benefits.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p42
p43

8. Beginning analysts often underestimate how much there is to learn about the work the users perform.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p43

9. A fact finding user interview can usually be completed in one comprehensive session.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p50
p52

10. If the analysts understand the major business processes, it is not usually necessary to create a comprehensive list of all
business processes.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p50

11. The first and most important step in preparing for an interview is to determine who should be involved.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p51

12. Asking about error conditions usually is done in later interviews after the analyst understands and documents the basic
processing requirements.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p52

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, Chapter 02: Investigating System Requirements
13. A good way to remember the details of an interview is to use a tape recorder.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p53

14. Reviewing existing documentation is a good idea for analysts because it is a dependable source of accurate policies
and procedures.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p56

15. When observing business processes, it is not necessary to observe all the processes at the same level of detail.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p57

16. It is a good idea to observe user processes so that the analyst will know exactly how to build the functions into the new
system.
a. True
b. False
ANSWER: False
POINTS: 1
REFERENCES: p57

17. The term “I’ll know it when I see it” applies to one valid way to get requirements definition.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p58

18. A decision point within an activity diagram may be shown with an activity symbol.
a. True
b. False
ANSWER: True
POINTS: 1
REFERENCES: p60

19. A synchronization bar in an activity diagram allows multiple agents or actors to participate in a workflow in separate
rows.
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