ARE 112 Midterm 2 QUESTIONS WITH ANSWERS RATED A+
In the Middle Patterns - -design and engineer: figure out how to make stuff
-manufacturing: actually making stuff
-HR, financing, MIS: assembling and taking care of people who do everything else
-IS: designing, deploying, supporting computer info.
Demand Chain - -customer is center of work and dictates how supply chai operates
-example: target market: establish target market and obtain though strategy, product design,
logistics, etc.
Sources of business process - -formal business process: control and decision making
-informal business process: shadow system
Control (centralized/decentralized) - -some form of planning such as budgeting or job design
-centralized: rely on individual to make decisions
decentralized: rely on team environment at different levels of the business
Decision Making (vertical/horizontal) - -def: allocating resources within the organization
-vertical: chain of management, delegate through levels of authority
-horizontal: no middle management, high level of managers handle day to day tasks and interact
with employees and customers
Matrix Management - -organizational management structure in which people with similar skills
are pooled together for work and assignments
Lines of Authority - -def: how work gets managed
-delegation: when you delegate you are responsible
-abdication: transfers all the responsibilities to the person doing the work
-authority: directing the work
-responsibility: performing the work
-stakeholder: has an interest in the work but varying degrees of author and responsibility
-owner/ownership: has the PRIMARY authority and responsibility for the work
>owns the work not the company
Types of Work - -projects:
>defined endpoint
>focuses on effectiveness
-Process:
>defined output or product
>focus on efficiency
Behavior and Learning: classical conditioning - -Pavlov experiment with dog, bell and meat
-learning is automatic and non-conscious
-unconditioned stimulus: natural response
, -conditioned stimulus: has to be taught
-unconditioned response: response from unconditioned stimulus
-conditioned response: response from conditioned stimulus
Behavior and Learning: Operant Conditioning - -Thorndike
-cat in the box learns how to get out--> classical learning
-how we react to what is presented to us in our environment
-response that produces satisfaction will be more likely to recur and thus be strengthened
Why we have teams - -Scientific management: everybody has to do a job
-Behavioral school: we all work together
Types of Teams - -formal/informal
-temporary/ permanent
-cross-functional: people bring diff. skills
-virtual team
-self managed team
-hierarchal team
Team Tasks - -planning and scheduling
-assigning tasks
-training
-performance evaluation : how you did the work
-quality control: did you achieve the goal
Value Proposition - -Lou was strategy side of value proposition
> Marketing, organizational competencies, redefining market segment, financial investment
Strategic Analysis Lens: 4 P's - -Product
-Price
-Promotion
-Placement
--> is target market going to be hit by the 4 P's
Strategic Analysis Lens: Boston Consulting Group Growth-Matrix Share - -products life cycle
-question mark: high market growth rate, low market share
> new products, don't know where they will go
-star: high market growth rate, high market share
> attract more people to the market
> will eventually be a cash cow
-Cash cow: low market growth rate and high market share
> problem is it will eventually be a dog
-dog: low market growth rate and low market share
Strategic Analysis Lens: SWOT Analysis - -Strength, Weakness, Opportunities, Threat
-strength and weakness--> internal analysis
In the Middle Patterns - -design and engineer: figure out how to make stuff
-manufacturing: actually making stuff
-HR, financing, MIS: assembling and taking care of people who do everything else
-IS: designing, deploying, supporting computer info.
Demand Chain - -customer is center of work and dictates how supply chai operates
-example: target market: establish target market and obtain though strategy, product design,
logistics, etc.
Sources of business process - -formal business process: control and decision making
-informal business process: shadow system
Control (centralized/decentralized) - -some form of planning such as budgeting or job design
-centralized: rely on individual to make decisions
decentralized: rely on team environment at different levels of the business
Decision Making (vertical/horizontal) - -def: allocating resources within the organization
-vertical: chain of management, delegate through levels of authority
-horizontal: no middle management, high level of managers handle day to day tasks and interact
with employees and customers
Matrix Management - -organizational management structure in which people with similar skills
are pooled together for work and assignments
Lines of Authority - -def: how work gets managed
-delegation: when you delegate you are responsible
-abdication: transfers all the responsibilities to the person doing the work
-authority: directing the work
-responsibility: performing the work
-stakeholder: has an interest in the work but varying degrees of author and responsibility
-owner/ownership: has the PRIMARY authority and responsibility for the work
>owns the work not the company
Types of Work - -projects:
>defined endpoint
>focuses on effectiveness
-Process:
>defined output or product
>focus on efficiency
Behavior and Learning: classical conditioning - -Pavlov experiment with dog, bell and meat
-learning is automatic and non-conscious
-unconditioned stimulus: natural response
, -conditioned stimulus: has to be taught
-unconditioned response: response from unconditioned stimulus
-conditioned response: response from conditioned stimulus
Behavior and Learning: Operant Conditioning - -Thorndike
-cat in the box learns how to get out--> classical learning
-how we react to what is presented to us in our environment
-response that produces satisfaction will be more likely to recur and thus be strengthened
Why we have teams - -Scientific management: everybody has to do a job
-Behavioral school: we all work together
Types of Teams - -formal/informal
-temporary/ permanent
-cross-functional: people bring diff. skills
-virtual team
-self managed team
-hierarchal team
Team Tasks - -planning and scheduling
-assigning tasks
-training
-performance evaluation : how you did the work
-quality control: did you achieve the goal
Value Proposition - -Lou was strategy side of value proposition
> Marketing, organizational competencies, redefining market segment, financial investment
Strategic Analysis Lens: 4 P's - -Product
-Price
-Promotion
-Placement
--> is target market going to be hit by the 4 P's
Strategic Analysis Lens: Boston Consulting Group Growth-Matrix Share - -products life cycle
-question mark: high market growth rate, low market share
> new products, don't know where they will go
-star: high market growth rate, high market share
> attract more people to the market
> will eventually be a cash cow
-Cash cow: low market growth rate and high market share
> problem is it will eventually be a dog
-dog: low market growth rate and low market share
Strategic Analysis Lens: SWOT Analysis - -Strength, Weakness, Opportunities, Threat
-strength and weakness--> internal analysis
