PGA PGM 3.0 LEVEL 2 GOLF OPS
Exam Questions with 100% Detailed
Answers Already Graded A+ Latest
Versions 2025
What is the benefit of having a well run FB operation? - 100%
correct answer as ->Answer Complete destination by using the facility
vision
What is identified before levels of service are determined? - 100%
correct answer as ->Answer Type of facility and expectations
What is used to keep the operation running smoothly? - 100%
correct answer as ->Answer Inventory, receiving, P.O systems
What is food cost control? - 100% correct answer as ->Answer
Procedures that regulate costs
What is the formula for income spent on payroll? - 100% correct
answer as ->Answer Payroll/income
,What must the manager consider when scheduling? - 100% correct
answer as ->Answer Provide the expected service while minimizing
payroll
What is the result of training and re training? - 100% correct answer
as ->Answer Personally rewarding
What is the best advertising for FB? - 100% correct answer as -
>Answer Word of mouth
What is an external intersection? - 100% correct answer as -
>Answer The operation and its customers
The performer has the freedom to determine the best way to work. -
100% correct answer as ->Answer Autonomy
How should the GM use significant work when directing the
merchandiser to do spot audits? - 100% correct answer as ->Answer
Explain the feedback and consequences
What is used when the HP gives freedom to the AP to run the member
guest? - 100% correct answer as ->Answer Autonomy
,How can managers communicate they want to work with the
performer to ensure success in the task? - 100% correct answer as -
>Answer The feedback is clear
What two factors determine the delegation of a task? - 100%
correct answer as ->Answer Willingness and capability
Enthusiastic and unexperienced? - 100% correct answer as -
>Answer Directing
Enthusiastic and experienced? - 100% correct answer as ->Answer
Supporting
Unenthusiastic and experienced? - 100% correct answer as -
>Answer Involving
Unenthusiastic and unexperienced? - 100% correct answer as -
>Answer Convincing
What guideline is taken when the convincing strategy is used due to
resistance? - 100% correct answer as ->Answer Help overcome
resistance and give resources to do job
What is used when the HP only offers solutions when requested? -
100% correct answer as ->Answer Supporting
, What is the managers role in the supporting strategy? - 100%
correct answer as ->Answer Give control to performer
What increases the changes of finding a solution that satisfies all
parties? - 100% correct answer as ->Answer Address the problem
early
How can a manager identify if a problem continues to exist after an
agreed upon course of action? - 100% correct answer as ->Answer
Establish a timetable for follow up
During joint problem solving, what is the managers role when
identifying resolutions to a problem? - 100% correct answer as -
>Answer Ensure clear expectations and how to achieve them
What is the managers involvement in the follow up process so
important? - 100% correct answer as ->Answer Shows commitment
to solving the problem
Why is it important the manager state the concern in relation to the
expectations for the job? - 100% correct answer as ->Answer To
avoid blame
Exam Questions with 100% Detailed
Answers Already Graded A+ Latest
Versions 2025
What is the benefit of having a well run FB operation? - 100%
correct answer as ->Answer Complete destination by using the facility
vision
What is identified before levels of service are determined? - 100%
correct answer as ->Answer Type of facility and expectations
What is used to keep the operation running smoothly? - 100%
correct answer as ->Answer Inventory, receiving, P.O systems
What is food cost control? - 100% correct answer as ->Answer
Procedures that regulate costs
What is the formula for income spent on payroll? - 100% correct
answer as ->Answer Payroll/income
,What must the manager consider when scheduling? - 100% correct
answer as ->Answer Provide the expected service while minimizing
payroll
What is the result of training and re training? - 100% correct answer
as ->Answer Personally rewarding
What is the best advertising for FB? - 100% correct answer as -
>Answer Word of mouth
What is an external intersection? - 100% correct answer as -
>Answer The operation and its customers
The performer has the freedom to determine the best way to work. -
100% correct answer as ->Answer Autonomy
How should the GM use significant work when directing the
merchandiser to do spot audits? - 100% correct answer as ->Answer
Explain the feedback and consequences
What is used when the HP gives freedom to the AP to run the member
guest? - 100% correct answer as ->Answer Autonomy
,How can managers communicate they want to work with the
performer to ensure success in the task? - 100% correct answer as -
>Answer The feedback is clear
What two factors determine the delegation of a task? - 100%
correct answer as ->Answer Willingness and capability
Enthusiastic and unexperienced? - 100% correct answer as -
>Answer Directing
Enthusiastic and experienced? - 100% correct answer as ->Answer
Supporting
Unenthusiastic and experienced? - 100% correct answer as -
>Answer Involving
Unenthusiastic and unexperienced? - 100% correct answer as -
>Answer Convincing
What guideline is taken when the convincing strategy is used due to
resistance? - 100% correct answer as ->Answer Help overcome
resistance and give resources to do job
What is used when the HP only offers solutions when requested? -
100% correct answer as ->Answer Supporting
, What is the managers role in the supporting strategy? - 100%
correct answer as ->Answer Give control to performer
What increases the changes of finding a solution that satisfies all
parties? - 100% correct answer as ->Answer Address the problem
early
How can a manager identify if a problem continues to exist after an
agreed upon course of action? - 100% correct answer as ->Answer
Establish a timetable for follow up
During joint problem solving, what is the managers role when
identifying resolutions to a problem? - 100% correct answer as -
>Answer Ensure clear expectations and how to achieve them
What is the managers involvement in the follow up process so
important? - 100% correct answer as ->Answer Shows commitment
to solving the problem
Why is it important the manager state the concern in relation to the
expectations for the job? - 100% correct answer as ->Answer To
avoid blame
