Page 1 of 307
WGU C464 Introduction to Communication EXAM A, B &
STUDY GUIDE TEST BANK COMPLETE 500 QUESTIONS AND
WELL ELABORATED ANSWERS JUST RELEASED
WGU C464 Introduction to Communication EXAM A
Q. Which of the following statements is true of communication?
a) unsuccessful communication results in misunderstanding of your intent.
b) being able to successfully communicate is a skill that all people are born with.
c) communication involves only the spoken word.
d) successful communication results in people agreeing with your point of view.
A. a)
Q. Which of the following best describes the purpose of communication?
a) to socialize with others.
b) to solve problems, make decisions and manage relationships with others.
c) to get other people to agree with you.
A. b)
Q. Steve, an eighth-grade English teacher, always makes his students prepare an outline
before developing a speech. Which of the following statements about outlines is incorrect?
a) An outline helps students decide what information to keep and what information to leave
out.
b) An outline is an efficient way for students to organize content, but it does not benefit the
audience.
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c) An outline helps students shape what they will say.
d) An outline keeps students from repeating information.
b)
Q. _____________ consist of the entire introduction and conclusion, written out word for
word; additionally, they include all of your main points, transitions, examples, and evidence,
written out in complete sentences.
Full-content outlines
Q. An _____________allows you to glance at keywords and phrases, rather than complete
sentences, and deliver your presentation in a dynamic, conversational manner.
abbreviated outline
Q. Joe is beginning to search for a job and is in the midst of interviewing. What should Joe
keep in mind as he prepares for his interviews? How can he successfully communicate in his
interviews? Indicate whether the following would be (yes) or would not be (no) appropriate
actions taken by Joe that would result in effective communication.
Q. He should try to understand and predict the needs and responses of the interviewer/s.
a) yes
b) no
a)yes
Q. Joe is beginning to search for a job and is in the midst of interviewing. What should Joe
keep in mind as he prepares for his interviews? How can he successfully communicate in his
interviews? Indicate whether the following would be (yes) or would not be (no) appropriate
actions taken by Joe that would result in effective communication.
Q. Joe should rely only on his intellect to respond to the messages he receives.
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a) yes
b) no
b) no
Q. Joe should focus on the message he is trying to convey regardless of the responses and
feedback he may get from the interviewers.
a) yes
b) no
b) no
He should pause, reflect, and evaluate after every interaction.
a) yes
b) no
a) yes
Metacognition
thinking about thinking (refers to your awareness of yourself as a learner and your ability to
regulate your own learning)
Metacognition has ____________ distinctive skills.
five
What are the 5 distinctive skills for metacognition?
1. ASSESS the task
2. EVALUATE your strengths and weaknesses
3. PLAN an approach
4. APPLY strategies and monitor your performance
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5. REFLECT and adjust if needed.
Communication is ______________?
the exchange of verbal and nonverbal messages with the intent of stimulating particular
meanings in the minds of others.
When we communicate successfully, that is to stimulate the meanings we intend in the minds
of others, we achieve____________________
understanding.
Q. Emily is a college sophomore. In her first year, she had a high GPA, enjoyed her classes,
made friends easily, and received a lot of support from her family back at home. This year,
however, things are not going quite so well. Her father's real-estate business is struggling, and
her parents are no longer able to send her extra money for her living expenses. So, Emily
began waiting tables at night to make ends meet.
Spending up to 30 hours a week at the restaurant, on top of a full course load, has left Emily
with little time to study, get a good night's sleep, or spend time with her friends. With only a
few weeks left in the semester, Emily's grades have begun to slip, and she has become
isolated from her friends. Neither her instructors nor her friends seem very understanding of
her situation, but, then again, she has not had an open conversation with anyone about her
challenges. She just feels too embarrassed to share her struggles with her friends, let alone
her professors, and doesn't know how to appropriately talk about these personal problems.
Emily decides she will go talk to her college advisor. She sets up an appointment that will take
place in two days. Which of the following would best prepare Emily for the meeting?
a) Emily needs to think about how she will convey her situation to her advisor and what she
will say.
b) There isn't anything Emily can do until she talks with her advisor.
c) Emily should call her mother to ask if she will talk with the counselor for her.
a)
WGU C464 Introduction to Communication EXAM A, B &
STUDY GUIDE TEST BANK COMPLETE 500 QUESTIONS AND
WELL ELABORATED ANSWERS JUST RELEASED
WGU C464 Introduction to Communication EXAM A
Q. Which of the following statements is true of communication?
a) unsuccessful communication results in misunderstanding of your intent.
b) being able to successfully communicate is a skill that all people are born with.
c) communication involves only the spoken word.
d) successful communication results in people agreeing with your point of view.
A. a)
Q. Which of the following best describes the purpose of communication?
a) to socialize with others.
b) to solve problems, make decisions and manage relationships with others.
c) to get other people to agree with you.
A. b)
Q. Steve, an eighth-grade English teacher, always makes his students prepare an outline
before developing a speech. Which of the following statements about outlines is incorrect?
a) An outline helps students decide what information to keep and what information to leave
out.
b) An outline is an efficient way for students to organize content, but it does not benefit the
audience.
, Page 2 of 307
c) An outline helps students shape what they will say.
d) An outline keeps students from repeating information.
b)
Q. _____________ consist of the entire introduction and conclusion, written out word for
word; additionally, they include all of your main points, transitions, examples, and evidence,
written out in complete sentences.
Full-content outlines
Q. An _____________allows you to glance at keywords and phrases, rather than complete
sentences, and deliver your presentation in a dynamic, conversational manner.
abbreviated outline
Q. Joe is beginning to search for a job and is in the midst of interviewing. What should Joe
keep in mind as he prepares for his interviews? How can he successfully communicate in his
interviews? Indicate whether the following would be (yes) or would not be (no) appropriate
actions taken by Joe that would result in effective communication.
Q. He should try to understand and predict the needs and responses of the interviewer/s.
a) yes
b) no
a)yes
Q. Joe is beginning to search for a job and is in the midst of interviewing. What should Joe
keep in mind as he prepares for his interviews? How can he successfully communicate in his
interviews? Indicate whether the following would be (yes) or would not be (no) appropriate
actions taken by Joe that would result in effective communication.
Q. Joe should rely only on his intellect to respond to the messages he receives.
, Page 3 of 307
a) yes
b) no
b) no
Q. Joe should focus on the message he is trying to convey regardless of the responses and
feedback he may get from the interviewers.
a) yes
b) no
b) no
He should pause, reflect, and evaluate after every interaction.
a) yes
b) no
a) yes
Metacognition
thinking about thinking (refers to your awareness of yourself as a learner and your ability to
regulate your own learning)
Metacognition has ____________ distinctive skills.
five
What are the 5 distinctive skills for metacognition?
1. ASSESS the task
2. EVALUATE your strengths and weaknesses
3. PLAN an approach
4. APPLY strategies and monitor your performance
, Page 4 of 307
5. REFLECT and adjust if needed.
Communication is ______________?
the exchange of verbal and nonverbal messages with the intent of stimulating particular
meanings in the minds of others.
When we communicate successfully, that is to stimulate the meanings we intend in the minds
of others, we achieve____________________
understanding.
Q. Emily is a college sophomore. In her first year, she had a high GPA, enjoyed her classes,
made friends easily, and received a lot of support from her family back at home. This year,
however, things are not going quite so well. Her father's real-estate business is struggling, and
her parents are no longer able to send her extra money for her living expenses. So, Emily
began waiting tables at night to make ends meet.
Spending up to 30 hours a week at the restaurant, on top of a full course load, has left Emily
with little time to study, get a good night's sleep, or spend time with her friends. With only a
few weeks left in the semester, Emily's grades have begun to slip, and she has become
isolated from her friends. Neither her instructors nor her friends seem very understanding of
her situation, but, then again, she has not had an open conversation with anyone about her
challenges. She just feels too embarrassed to share her struggles with her friends, let alone
her professors, and doesn't know how to appropriately talk about these personal problems.
Emily decides she will go talk to her college advisor. She sets up an appointment that will take
place in two days. Which of the following would best prepare Emily for the meeting?
a) Emily needs to think about how she will convey her situation to her advisor and what she
will say.
b) There isn't anything Emily can do until she talks with her advisor.
c) Emily should call her mother to ask if she will talk with the counselor for her.
a)
