AND ANSWERS
Principles of organization - ANS - unity of command and direction
- chain of command
- span of management
- division of labor
Order of incident Priority - ANS Life Safety, Incident Stabilization, Property Conservation
an individual who accomplishes organizational objectives through the effective use of material
and human resources is.... - ANS Manager
Statements of measurable outcomes used to accomplish a goal are... - ANS Objectives
span of control (span of management) - ANS This refers to the number of people reporting
directly to a given manager and can vary with different situations
Listening is a ______________ process - ANS active
Your duty regarding policies is to..... - ANS Understand and consistently apply them on the
job
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, A _________ is a guide for decision making; a __________ is a detailed plan/guide for action. -
ANS policy; procedure
One of the ways that productivity can be increased is through... - ANS delegation
Effective oral communication includes.... - ANS using words that accurately symbolize the
images being conveyed.
Which is defined as the one-supervisor principle..... - ANS Unity of Command
The responsibility for ensuring safety of the unit must begin with the..... - ANS Company
officer
Division of Labour.... - ANS Prevents duplication of effort
Which is defined as breaking down large jobs into smaller tasks.... - ANS Division of Labour
To improve success in delegation, you should: - ANS Give authority to match the level of
responsibility
When delegating a task to a subordinate, you have to ensure that the..... - ANS assigned FF is
capable of doing the job
When officers recognize the their span of control has been exceeded, they should..... -
ANS delegate assignments
Delegation can.... - ANS develop FF by expanding their capabilities
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