Information Systems Today Chapter 7, 8, 9, 10
quizes
When purchasing goods from Amazon.com which of the following terms refers to the process of creating
an account, adding items to the shopping cart, providing billing and shipping information, and
submitting the order - ANS>> order to cash process
Which of the following is NOT a traditional functional area of a business - ANS>> advertising
Amazon.com works with external vendors in order to offer vast amounts of products. Which of the
following terms refers to the process of obtaining goods from these vendors - ANS>> procure to pay
process
The core business process in which goods are not manufactured until a sales order is actually received is
called - ANS>> make to order
The set of business activities that add value to the end product is referred to as a - ANS>> value chain
The core activity of inbound logistics involves - ANS>> receiving and stocking raw materials, part, and
products
The outbound logistics core activity is associated with: - ANS>> distribution of end product
The outbound logistics core activity is associated with: - ANS>> distribution of end products
The core business process that focuses on after-sale activities is: - ANS>> customer serivices
The support activity that ensures that employees have the hardware, software, and network access
required to perform their jobs is - ANS>> infrastructure activities
Organization that build Internet, intranet, extranet, or mobile applications are utilizing the
____________ support business activity - ANS>> technology development
, A key distinction between the business processes of manufacturing businesses versus service businesses
is: - ANS>> service businesses do not require much emphasis on inbound and outbound logistics core
business processes
Company A is a supplier to company B and provides information through its value chain to its customer
(company B). Company B is a supplier to company C and provides information through its value chain to
its customer (company C). Connecting the value chains so that information flows between companies
creates a ________system - ANS>> value
Systems that have been created to support the processing needs of particular business activities in
particular departments are termed ___________ applications. - ANS>> standalone
Standalone systems that cannot integrate with other systems easily are generally called _______
systems, and are frequently on the list of systems that need to be replaced. - ANS>> legacy
In an effort to correct the problems associated with standalone systems, organization have turned to
_________systems - ANS>> enterprise-wide systems
An information system that supports functional areas, business processes, and decision making within an
organization - ANS>> internally focused
___________applications are part of an interorganizational information system that facilitates the
upstream flow of information - ANS>> supply chain management
Most enterprise software is built around a set of ________, which reflect techniques and processes that
have consistently shown superior results. - ANS>> best practices
Which of the following is NOT a basic step of business process management - ANS>> Surveying
customers about product preferences
Software, such as Microsoft Office, that is written by third party vendors for the needs of different users
and organizations is known as________software - ANS>> off the shelf
Features of an ERP system include all of the following EXCEPT: - ANS>> tailored to each organization's
uniqeu business needs
quizes
When purchasing goods from Amazon.com which of the following terms refers to the process of creating
an account, adding items to the shopping cart, providing billing and shipping information, and
submitting the order - ANS>> order to cash process
Which of the following is NOT a traditional functional area of a business - ANS>> advertising
Amazon.com works with external vendors in order to offer vast amounts of products. Which of the
following terms refers to the process of obtaining goods from these vendors - ANS>> procure to pay
process
The core business process in which goods are not manufactured until a sales order is actually received is
called - ANS>> make to order
The set of business activities that add value to the end product is referred to as a - ANS>> value chain
The core activity of inbound logistics involves - ANS>> receiving and stocking raw materials, part, and
products
The outbound logistics core activity is associated with: - ANS>> distribution of end product
The outbound logistics core activity is associated with: - ANS>> distribution of end products
The core business process that focuses on after-sale activities is: - ANS>> customer serivices
The support activity that ensures that employees have the hardware, software, and network access
required to perform their jobs is - ANS>> infrastructure activities
Organization that build Internet, intranet, extranet, or mobile applications are utilizing the
____________ support business activity - ANS>> technology development
, A key distinction between the business processes of manufacturing businesses versus service businesses
is: - ANS>> service businesses do not require much emphasis on inbound and outbound logistics core
business processes
Company A is a supplier to company B and provides information through its value chain to its customer
(company B). Company B is a supplier to company C and provides information through its value chain to
its customer (company C). Connecting the value chains so that information flows between companies
creates a ________system - ANS>> value
Systems that have been created to support the processing needs of particular business activities in
particular departments are termed ___________ applications. - ANS>> standalone
Standalone systems that cannot integrate with other systems easily are generally called _______
systems, and are frequently on the list of systems that need to be replaced. - ANS>> legacy
In an effort to correct the problems associated with standalone systems, organization have turned to
_________systems - ANS>> enterprise-wide systems
An information system that supports functional areas, business processes, and decision making within an
organization - ANS>> internally focused
___________applications are part of an interorganizational information system that facilitates the
upstream flow of information - ANS>> supply chain management
Most enterprise software is built around a set of ________, which reflect techniques and processes that
have consistently shown superior results. - ANS>> best practices
Which of the following is NOT a basic step of business process management - ANS>> Surveying
customers about product preferences
Software, such as Microsoft Office, that is written by third party vendors for the needs of different users
and organizations is known as________software - ANS>> off the shelf
Features of an ERP system include all of the following EXCEPT: - ANS>> tailored to each organization's
uniqeu business needs
