CLEET CERTIFICATION TEST PHASE 1, 2,| ALL QUESTIONS AND
Cleet Phase 1 and Phase 2 Certification Test
CORRECT ANSWERS | VERIFIED ANSWERS | LATEST VERSIONS 202
Study online at https://quizlet.com/_el271c
| GRADED A+ (JUST RELEASED)
1. What are the respon- Observe and report
sibilities of a security
guard during or after an
incident or offense?
2. Which of the following is Security officers enforce the client's rules, policies, and procedures.
a true statement about
a security guard's rela-
tionship to the public or
client employees?
3. Which of the follow- Enforcing all rules, policies, and procedures without expressing per-
ing actions demon- sonal opinions or disagreement.
strates good public rela-
tion?
4. Is rolling up a long No
sleeve shirt an accept-
able adjustment to a uni-
form (if not authorized)
5. Maintaining a good Being well-groomed
physical appearance
means?
6. Maintaining a profes- Keeping desks and counters clean and organized
sional work area means?
7. How should you respond Be fair
to people who try to
use their friendship with
people?
, Cleet Phase 1 and Phase 2 Certification Test
Study online at https://quizlet.com/_el271c
8. How should you speak Clearly slowly
to communicate across
language barriers?
9. Which of the following Shout
words does not repre-
sent a guideline for com-
municating across lan-
guage barriers?
10. How can you main- Being pleasant at all times
tain your professional-
ism when communicat-
ing with the media?
11. What is the proper re- Refer media representatives to your supervisor
sponse to a request to
answer questions from
the media?
12. In addition to being un- Be yourself
derstanding when mak-
ing a court appearance,
you should should also?
13. What is one way of main- Projecting a professional image
taining your credibility
during a court appear-
ance?
14. Who should hang up the You
phone last?
, Cleet Phase 1 and Phase 2 Certification Test
Study online at https://quizlet.com/_el271c
15. If you answer the tele- Explain the reason the person may not be reached.
phone and the person
caller wants may not be
reached?
16. When reporting an Follow all directions given by the emergency dispatcher
emergency over the tele-
phone you should?
17. At what level should you Just above a normal conversational level
speak when using a ra-
dio?
18. Which statement accu- You are an outsider to the argument.
rately describes the role
of the security guard in
quieting a dispute?
19. During an argument in- Calmly explain that they are disturbing others.
side of a store what Gently but firmly advise the participants to resolve their argument
should you do? quietly.
20. A security guard li- An armed security guard
censed to carry a firearm
in the course and scope
of employment and au-
thorized by the employ-
er on a specific post is?
21. Which of the follow- A person, firm, corporation, or other private legal entity in the business
ing defines a "security of furnishing another person security guard services or armed security
agency" guards for hire
Cleet Phase 1 and Phase 2 Certification Test
CORRECT ANSWERS | VERIFIED ANSWERS | LATEST VERSIONS 202
Study online at https://quizlet.com/_el271c
| GRADED A+ (JUST RELEASED)
1. What are the respon- Observe and report
sibilities of a security
guard during or after an
incident or offense?
2. Which of the following is Security officers enforce the client's rules, policies, and procedures.
a true statement about
a security guard's rela-
tionship to the public or
client employees?
3. Which of the follow- Enforcing all rules, policies, and procedures without expressing per-
ing actions demon- sonal opinions or disagreement.
strates good public rela-
tion?
4. Is rolling up a long No
sleeve shirt an accept-
able adjustment to a uni-
form (if not authorized)
5. Maintaining a good Being well-groomed
physical appearance
means?
6. Maintaining a profes- Keeping desks and counters clean and organized
sional work area means?
7. How should you respond Be fair
to people who try to
use their friendship with
people?
, Cleet Phase 1 and Phase 2 Certification Test
Study online at https://quizlet.com/_el271c
8. How should you speak Clearly slowly
to communicate across
language barriers?
9. Which of the following Shout
words does not repre-
sent a guideline for com-
municating across lan-
guage barriers?
10. How can you main- Being pleasant at all times
tain your professional-
ism when communicat-
ing with the media?
11. What is the proper re- Refer media representatives to your supervisor
sponse to a request to
answer questions from
the media?
12. In addition to being un- Be yourself
derstanding when mak-
ing a court appearance,
you should should also?
13. What is one way of main- Projecting a professional image
taining your credibility
during a court appear-
ance?
14. Who should hang up the You
phone last?
, Cleet Phase 1 and Phase 2 Certification Test
Study online at https://quizlet.com/_el271c
15. If you answer the tele- Explain the reason the person may not be reached.
phone and the person
caller wants may not be
reached?
16. When reporting an Follow all directions given by the emergency dispatcher
emergency over the tele-
phone you should?
17. At what level should you Just above a normal conversational level
speak when using a ra-
dio?
18. Which statement accu- You are an outsider to the argument.
rately describes the role
of the security guard in
quieting a dispute?
19. During an argument in- Calmly explain that they are disturbing others.
side of a store what Gently but firmly advise the participants to resolve their argument
should you do? quietly.
20. A security guard li- An armed security guard
censed to carry a firearm
in the course and scope
of employment and au-
thorized by the employ-
er on a specific post is?
21. Which of the follow- A person, firm, corporation, or other private legal entity in the business
ing defines a "security of furnishing another person security guard services or armed security
agency" guards for hire
