TTU ISQS 3344 EXAM 1 2025/2026 EXAM
QUESTIONS AND ANSWERS | 100%
1
PASS
Output and input are measured in - 🧠 ANSWER ✔✔dollars ($$$)
Government reports measure changes in productivity from month to month
is what? - 🧠 ANSWER ✔✔GDP
What is an example of productivity variety and mass customization - 🧠
ANSWER ✔✔flow shops (assembly lines)
____________ is the most common measure of competitiveness of a
country - 🧠 ANSWER ✔✔Productivity
how important is a country's competitiveness - 🧠 ANSWER ✔✔very
important, if you value standard of living
name five competitive priorities - 🧠 ANSWER ✔✔quality, time, costs,
flexibility, innovation
today the focus in not on functions but - 🧠 ANSWER ✔✔processes
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,name four process (operations) types - 🧠 ANSWER ✔✔project, job shop,
flow shop, continuous flow
2
which of these process types are low volume? - 🧠 ANSWER ✔✔projects
which of these process types are high volume? - 🧠 ANSWER
✔✔continuous flow
what is meant by a core competence? - 🧠 ANSWER ✔✔a process that
aligns with the way you add value in the marketplace
Name two companies compete on cost - 🧠 ANSWER ✔✔Walmart and
southwest airlines
Name a company that competes on quality - 🧠 ANSWER ✔✔ritz-carlton
hotel
Name a company that competes on speed - 🧠 ANSWER ✔✔Dell
Who gave us PDSA? - 🧠 ANSWER ✔✔Deming
Who was Deming's mentor - 🧠 ANSWER ✔✔shewart
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Name five of Deming's 14 points - 🧠 ANSWER ✔✔maintain constancy of
purpose, adopt a philosophy of prevention, eliminate the need for
3
inspection, train, constantly improve the production process
DMAIC stands for what? - 🧠 ANSWER ✔✔Define
Measure
Analyze
Improve
Control
What are the two cost of achieving good quality costs? - 🧠 ANSWER
✔✔prevention and appraisal
What are the two cost of poor quality? - 🧠 ANSWER ✔✔internal failure
costs and external failure costs
Where can you leverage to lower external failure costs? - 🧠 ANSWER
✔✔prevention
Crosby says that failure costs amount to _____-______ % of annual
revenues - 🧠 ANSWER ✔✔20-30
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
QUESTIONS AND ANSWERS | 100%
1
PASS
Output and input are measured in - 🧠 ANSWER ✔✔dollars ($$$)
Government reports measure changes in productivity from month to month
is what? - 🧠 ANSWER ✔✔GDP
What is an example of productivity variety and mass customization - 🧠
ANSWER ✔✔flow shops (assembly lines)
____________ is the most common measure of competitiveness of a
country - 🧠 ANSWER ✔✔Productivity
how important is a country's competitiveness - 🧠 ANSWER ✔✔very
important, if you value standard of living
name five competitive priorities - 🧠 ANSWER ✔✔quality, time, costs,
flexibility, innovation
today the focus in not on functions but - 🧠 ANSWER ✔✔processes
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
,name four process (operations) types - 🧠 ANSWER ✔✔project, job shop,
flow shop, continuous flow
2
which of these process types are low volume? - 🧠 ANSWER ✔✔projects
which of these process types are high volume? - 🧠 ANSWER
✔✔continuous flow
what is meant by a core competence? - 🧠 ANSWER ✔✔a process that
aligns with the way you add value in the marketplace
Name two companies compete on cost - 🧠 ANSWER ✔✔Walmart and
southwest airlines
Name a company that competes on quality - 🧠 ANSWER ✔✔ritz-carlton
hotel
Name a company that competes on speed - 🧠 ANSWER ✔✔Dell
Who gave us PDSA? - 🧠 ANSWER ✔✔Deming
Who was Deming's mentor - 🧠 ANSWER ✔✔shewart
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, Name five of Deming's 14 points - 🧠 ANSWER ✔✔maintain constancy of
purpose, adopt a philosophy of prevention, eliminate the need for
3
inspection, train, constantly improve the production process
DMAIC stands for what? - 🧠 ANSWER ✔✔Define
Measure
Analyze
Improve
Control
What are the two cost of achieving good quality costs? - 🧠 ANSWER
✔✔prevention and appraisal
What are the two cost of poor quality? - 🧠 ANSWER ✔✔internal failure
costs and external failure costs
Where can you leverage to lower external failure costs? - 🧠 ANSWER
✔✔prevention
Crosby says that failure costs amount to _____-______ % of annual
revenues - 🧠 ANSWER ✔✔20-30
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
