immediate env in which a business functions
most direct impact on the business
Vision Mission Goals and Objectives
success depends on a business strategies and plans
Vision The dream you want to achieve
eg to be the biggest and most
preferred beauty salon in Soweto
Mission Gives clear direction on how you intend
to achieveyour vision
eg.to always provide excellent customer
service
goals long term plans of what you want to achieve
eg a client base of 500 in 5 years
objectives Sahghteuterm plans of what you want to
eg To employ another beautician
by the end of the month
Organisational culture
The way the company goes about doing business
staff
Tanned
whfwthsfaffan.ggemrfft ftp.hactseachithotintesr
The morals ethics of the business play a large
role in determining the culture