 WGU D099) BUS 3130 SALES MANAGEMENT - OA REVIEW D099 OA ANSWERED  PRE-ASSESSMENT: SALES MANAGEMENT (NBO1) (PNBO) ANSWERED

(WGU D099) BUS 3130 SALES MANAGEMENT - OA REVIEW D099 OA, PRE-ASSESSMENT: SALES MANAGEMENT (NBO1) (PNBO)  WGU D099) BUS 3130 SALES MANAGEMENT - OA REVIEW D099 OA ANSWERED  PRE-ASSESSMENT: SALES MANAGEMENT (NBO1) (PNBO) ANSWERED A salesperson wants to get to know a prospective customer by establishing ongoing communication to ensure current as well as future sales. Which sales approach is the salesperson using? Relationship A salesperson prepares for a customer meeting by reviewing the number of products the customer has purchased since the company started. The salesperson decides to open the conversation by reviewing how the company has consistently provided a trusted product since the start of the customer relationship. How does this salesperson's approach help achieve sales goals? It emphasizes company value to the customer pg. 2 A retailer is advertising its new product line and has designed a campaign that includes social media advertising, print promotional pieces, online promotions, and a special product launch event. Which concept is the retailer using to promote its new product line? Integrated marketing communications How does empathy contribute to building a good relationship with a customer? By creating an emotional connection with clients to show understanding that is built on trust Why is responsive listening important when participating in verbal communication? It encourages the salesperson to repeat back to the customer what they believe the customer needs.