SFDC ADMIN 201 EXAM 2025 (SALESFORCE CERTIFIED
SFDC Admin 201
ADMINISTRATOR EXAM) | ALL QUESTIONS AND CORRECT
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ANSWERS
1. What does Salesforce authenticate before a, b
allowing a user to log in through the user
interface? (select 2)
a. User's login hours
b. User's IP address
c. User's email address
d. Users machine address
2. True or False True
Organization-wide defaults set the default
level of access to records they do not own.
3. Organization-wide defaults are set to pri- a, c
vate. Kathy is assigned the US Sales Direc-
tor role, Jennifer is assigned the EMEA Sales
Director role, and Phil to the US Sales Rep
role. Which of the following statements are
true regarding Kathy's access to opportu-
nities? (select 2)
VP Global Sales Operations
US Sales Dir (Kathy) / EMEA Sales Dir (Jen-
nifer)
US Sales Rep (Phil) / EMEA Sales Rep
a. Kathy can VIEW and EDIT her own oppor-
tunity
b. Kathy can VIEW and EDIT Jennifer's op-
portunity
c. Kathy can VIEW and EDIT Phil's opportu-
nity
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d. Kathy can VIEW but cannot EDIT Phil's
opportunity
e. Kathy can VIEW but not EDIT Jennifer's
opportunity
4. How would you allow collaborative access b
to the accounts, contacts, contracts, oppor-
tunities, and cases of a US Sales Rep, an
APAC Sales Rep, and an EMEA Sales Rep?
(select 1)
a. By creating three account sharing rules
to share the records between the three
Sales Reps
b. By creating a public group for the three
Sales Reps, and one account sharing rule
to share the public group's records with
itself.
c. By changing the organization-wide de-
faults for Accounts to Public Read/Write.
5. The organization-wide default is set to pri- c, e
vate. Phil Smith, the owner of the ABC Labs
account is a US Sales Rep reporting to the
US Sales Director. The users in the US Sales
Rep role can edit ALL opportunities associ-
ated with the accounts they own. Tim, an
EMEA Sales Rep, owns an opportunity asso-
ciated with the ABC Labs Account. Identify
the correct role access. (select 2)
a. Phil can VIEW but cannot EDIT Tim's ABC
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Labs opportunity
b. Tim cannot VIEW or Edit Phil's account
c. Phil can VIEW and EDIT Tim's ABC Labs
opportunity
d. Tim can VIEW and EDIT Phil's account
e. Tim can VIEW but cannot EDIT Phil's ac-
count
6. Which settings cannot be modified for indi- b, d
vidual users?
(select 2)
a. Locale
b. User interface
c. Language
d. Search setting
e. Currency
7. A US sales rep is reporting that new oppor- c
tunities she creates do not default to the
US Dollar currency, and she has to change
them manually. What could Rob do to re-
solve this? (select 1)
a. Change the corporate currency in the
company profile
b. Enable advanced currency manage-
ment
c. Change the personal currency on the
user's record
d. Change the record currency for opportu-
nities
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8. Who has the permission to edit a Chatter b
profile? (select 1)
a. An Administrator
b. An individual user
c. A user's manager
d. Profiles are not editable
9. Settings determined what users can see in a, c, e, g, i
the user interface. Which of the following
settings can be modified by an Administra-
tor? (select all that apply)
a. Apps
b. Customize App
c. Tabs
d. Run Reports
e. Record types
f. Mass Emails
g. Page Layouts
h. Create Leads
i. Fields
10. Which profile component would you use to d
make a field required? (select 1)
a. Lookup field
b. Formula field
c. Related list
d. Page layout
11. Which statements are true about business a, d
process? (select all that apply)
SFDC Admin 201
ADMINISTRATOR EXAM) | ALL QUESTIONS AND CORRECT
Study online at https://quizlet.com/_1c2g1g
ANSWERS
1. What does Salesforce authenticate before a, b
allowing a user to log in through the user
interface? (select 2)
a. User's login hours
b. User's IP address
c. User's email address
d. Users machine address
2. True or False True
Organization-wide defaults set the default
level of access to records they do not own.
3. Organization-wide defaults are set to pri- a, c
vate. Kathy is assigned the US Sales Direc-
tor role, Jennifer is assigned the EMEA Sales
Director role, and Phil to the US Sales Rep
role. Which of the following statements are
true regarding Kathy's access to opportu-
nities? (select 2)
VP Global Sales Operations
US Sales Dir (Kathy) / EMEA Sales Dir (Jen-
nifer)
US Sales Rep (Phil) / EMEA Sales Rep
a. Kathy can VIEW and EDIT her own oppor-
tunity
b. Kathy can VIEW and EDIT Jennifer's op-
portunity
c. Kathy can VIEW and EDIT Phil's opportu-
nity
, SFDC Admin 201
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d. Kathy can VIEW but cannot EDIT Phil's
opportunity
e. Kathy can VIEW but not EDIT Jennifer's
opportunity
4. How would you allow collaborative access b
to the accounts, contacts, contracts, oppor-
tunities, and cases of a US Sales Rep, an
APAC Sales Rep, and an EMEA Sales Rep?
(select 1)
a. By creating three account sharing rules
to share the records between the three
Sales Reps
b. By creating a public group for the three
Sales Reps, and one account sharing rule
to share the public group's records with
itself.
c. By changing the organization-wide de-
faults for Accounts to Public Read/Write.
5. The organization-wide default is set to pri- c, e
vate. Phil Smith, the owner of the ABC Labs
account is a US Sales Rep reporting to the
US Sales Director. The users in the US Sales
Rep role can edit ALL opportunities associ-
ated with the accounts they own. Tim, an
EMEA Sales Rep, owns an opportunity asso-
ciated with the ABC Labs Account. Identify
the correct role access. (select 2)
a. Phil can VIEW but cannot EDIT Tim's ABC
, SFDC Admin 201
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Labs opportunity
b. Tim cannot VIEW or Edit Phil's account
c. Phil can VIEW and EDIT Tim's ABC Labs
opportunity
d. Tim can VIEW and EDIT Phil's account
e. Tim can VIEW but cannot EDIT Phil's ac-
count
6. Which settings cannot be modified for indi- b, d
vidual users?
(select 2)
a. Locale
b. User interface
c. Language
d. Search setting
e. Currency
7. A US sales rep is reporting that new oppor- c
tunities she creates do not default to the
US Dollar currency, and she has to change
them manually. What could Rob do to re-
solve this? (select 1)
a. Change the corporate currency in the
company profile
b. Enable advanced currency manage-
ment
c. Change the personal currency on the
user's record
d. Change the record currency for opportu-
nities
, SFDC Admin 201
Study online at https://quizlet.com/_1c2g1g
8. Who has the permission to edit a Chatter b
profile? (select 1)
a. An Administrator
b. An individual user
c. A user's manager
d. Profiles are not editable
9. Settings determined what users can see in a, c, e, g, i
the user interface. Which of the following
settings can be modified by an Administra-
tor? (select all that apply)
a. Apps
b. Customize App
c. Tabs
d. Run Reports
e. Record types
f. Mass Emails
g. Page Layouts
h. Create Leads
i. Fields
10. Which profile component would you use to d
make a field required? (select 1)
a. Lookup field
b. Formula field
c. Related list
d. Page layout
11. Which statements are true about business a, d
process? (select all that apply)