RESM 2150 Knowledge Audit #1 with verified
answers already passed
1. Explain the differ- Executive/Administrative - manager/executive (Director of Athletics, Board
of Di-
ences between rectors, CEO) - works with supervisory staff, board members, city. County
the three levels
of agency officials and CEOs. Responsible to run the business.
leader- Supervisor - middle mgmt., responsible for staff, programs and facilities
within org
ship and the skills (director of ticket ops, frontline manager, shift manager)
needed at each Frontline/Direct - face2face with guests, customers and participants (ticket
level
booth cashier, fitness center admissions desk, concession stand
cashier)
2. Common
leader Need conceptual skills, interpersonal skills, technical skills at all levels
competencies
1. able to work with people
2. communication skills
3. conflict resolution
4. ethics
5. adaptability
6. risk management
7. professionalism
3. Give examples 8. enthusiasm, positive attitude
of the
differences 9. ability to work with others
between know- 10. knowledge and ability
ing and having
the ability to Reading, observing, listening and studying facilitate learning about a
ap-
concept; practice is necessary to attain proficiency in implementing the
knowledge. It is like the ditterence between being able to talk about how to
resolve conflict between two people, vs actually sitting down with two
people and helping them resolve conflict. You have to practice to develop
those professional skills.
ply a professional RESM majors can get some of this practice by obtaining and
1/
13
, RESM 2150 Knowledge Audit #1 with verified
answers already passed
maintaining profes-
skill sional certifications.
Eg, North American Society of Sports Management would be a good one
for your major
4.
2/
13
answers already passed
1. Explain the differ- Executive/Administrative - manager/executive (Director of Athletics, Board
of Di-
ences between rectors, CEO) - works with supervisory staff, board members, city. County
the three levels
of agency officials and CEOs. Responsible to run the business.
leader- Supervisor - middle mgmt., responsible for staff, programs and facilities
within org
ship and the skills (director of ticket ops, frontline manager, shift manager)
needed at each Frontline/Direct - face2face with guests, customers and participants (ticket
level
booth cashier, fitness center admissions desk, concession stand
cashier)
2. Common
leader Need conceptual skills, interpersonal skills, technical skills at all levels
competencies
1. able to work with people
2. communication skills
3. conflict resolution
4. ethics
5. adaptability
6. risk management
7. professionalism
3. Give examples 8. enthusiasm, positive attitude
of the
differences 9. ability to work with others
between know- 10. knowledge and ability
ing and having
the ability to Reading, observing, listening and studying facilitate learning about a
ap-
concept; practice is necessary to attain proficiency in implementing the
knowledge. It is like the ditterence between being able to talk about how to
resolve conflict between two people, vs actually sitting down with two
people and helping them resolve conflict. You have to practice to develop
those professional skills.
ply a professional RESM majors can get some of this practice by obtaining and
1/
13
, RESM 2150 Knowledge Audit #1 with verified
answers already passed
maintaining profes-
skill sional certifications.
Eg, North American Society of Sports Management would be a good one
for your major
4.
2/
13
