hearing vs. listening correct answers hearing is a sensory process(conscious of sound)
listening- is a mental operation, processing sound waves and interpreting their meaning
feedback correct answers responses from the audience that signal how they are reacting to what
you say
beliefs vs. values correct answers beliefs are statements that listeners regard as true
values- are positive or negative judgments that listeners make
voluntary audience vs. captive audience correct answers voluntary audience--people who have
chosen to hear a speech are more likely to be interested and receptive than are people who have
been coerced into attending, A captive audience may resent to having to hear the speech, and
their resentment may undercut the speaker's ethos and message
dangers associated with visual aids correct answers distraction of the audience, may obstruct the
audiences view, may cause speaker to speak to the visual aid rather than the audience
simply know correct answers the greatest fear of Americans is the same fear that exists within
this class---public speaking
selective listening correct answers you know
simplicity of main ideas correct answers the reason you want them to be simple is primarily that
you want them to remember
three categories of speaking occasions correct answers 1.) ceremonial--such as presenting or
accepting an award, introducing someone, delivering a eulogy, or commemorating an event
, 2.) deliberate-- such as making an oral report, delivering a sales presentation, advocating a
policy, or refuting another persons argument
3.) exigence- a problem that cannot be avoided by that can be solved, or at least managed,
through the development of an appropriate message.
hearing vs. listening correct answers hearing is a sensory process while listening is a cognitive
process by interpreting sound into meaning
types of testimony correct answers factual testimony- where the testimony is based on true facts
that can be tested
opinion testimony--opinion based testimony based on experience to a subject
selective perception correct answers 1.) denial-listeners sometimes refuse to accept a message
that challenges them to change no matter how well that message is supported or defended,
simply will not accept the truth
2.) dismissal- they dispute that the truth applies specifically to them
3.) belittling the source--attacking the credibility of the source
4.) compartmentalization-is a message challenges what listeners already believe, they may avoid
its influence by keeping it separate from their conflicting belief , so that the two ideas do not
seem at odds
preparation outline correct answers it is more complete than the outline you will use when giving
the speech, it helps you to identify your main ideas and to organize them sensibly and it lists
supporting materials and how you will use them
presentation outline correct answers preparation a very brief outline of key words that will jog
your memory and remind you of what comes next( it is what you use during your speech)
decorum correct answers to identify fittingness to the occasion, a decorous speech is one that
conforms to the expectations of a particular occasion