LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
1. Question: What approach should a nurse manager take to
engage staff when implementing complexity principles in
patient care?
Answer: b. Engage involved staff at all levels in the decision-
making process.
2. Question: According to Maslow’s hierarchy, how can a nurse
manager best support a nurse facing caregiving challenges at
home?
Answer: d. Work with the nurse, staffing office, and other
nurses to arrange his scheduled days off around his wife’s
treatments.
3. Question: In a mediation session where grievances are raised,
what action should be prioritized?
Answer: c. Ask each party to examine their own motives and
issues in the conflict.
4. Question: If a negotiation session fails, what should the unit
manager do next?
Answer: b. Elevate the next negotiation session to the next
manager, one level above.
5. Question: In implementing a new model that includes RN
assistants, what is the best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in
relationship to this change.
6. Question: How can the charge nurse improve motivation among
LPNs and NAs in a long-term care setting with low job
satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making
power within the scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to
motivate nursing staff through shared governance?
Answer: c. Implement a model of shared governance.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
8. Question: How should emotionally intelligent charge nurses
respond to disruptive family members?
Answer: a. Reflect to gain insight into how the situation could
be handled differently in the future.
9. Question: What action should a staff development coordinator
take if RN staff expresses concerns about a competency
program?
Answer: d. Facilitate a meeting so nurses can articulate their
values and concerns about a competency program.
10. Question: What is an effective strategy for an RN who is
implementing evidence-based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new
approach volunteers to take the lead in mentoring and
teaching others how to implement it.
11. Question: What is essential for new graduate nurses to
understand regarding leadership and management roles?
Answer: b. The new graduate would benefit from further
understanding of her role as a professional, whose influence
may affect the decision-making of patients, colleagues, and
other professionals.
12. Question: In the case of unrelieved pain affecting a
patient’s behavior, what does the charge nurse demonstrate?
Answer: c. Leadership behavior.
13. Question: What basis could the nurse manager use to
determine a patient is nearing death?
Answer: d. Experience.
14. Question: When addressing issues from chart audits, what
is the nurse manager primarily demonstrating?
Answer: b. Management.
15. Question: When a nurse refers a family to a social worker
for updates, what role is she assuming?
Answer: a. Manager.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
16. Question: If a nurse raises family dynamics concerns to a
unit manager, what role is she fulfilling?
Answer: c. Follower.
17. Question: How does a nurse manager demonstrate
leadership during anxieties of a family with a seriously ill
patient?
Answer: a. Leadership.
18. Question: What does the nurse manager’s reflection on her
feelings towards a new graduate indicate?
Answer: b. Deepening self-awareness.
19. Question: What style of leadership is evident when the
head of a nursing program invites ideas from her team?
Answer: d. Transformational.
20. Question: In involving all staff in decision-making, what
theory does the manager's actions align with?
Answer: b. Complexity theory.
21. Question: What principle of complexity theory is illustrated
by a new unit manager who forms networks?
Answer: c. Development of networks.
22. Question: What would be a focus of measurement
according to complexity theory?
Answer: d. Staff morale and budgets.
23. Question: What does the suggestion for a unit mission
derived from the organization's mission indicate?
Answer: b. A leadership tag.
24. Question: When an RN and LPN conflict affects team
dynamics, what preventive action should be taken?
Answer: a. Expediency in responding to the initial dispute, once
it became apparent that it could not be resolved by the two
parties themselves.
9780323449137
1. Question: What approach should a nurse manager take to
engage staff when implementing complexity principles in
patient care?
Answer: b. Engage involved staff at all levels in the decision-
making process.
2. Question: According to Maslow’s hierarchy, how can a nurse
manager best support a nurse facing caregiving challenges at
home?
Answer: d. Work with the nurse, staffing office, and other
nurses to arrange his scheduled days off around his wife’s
treatments.
3. Question: In a mediation session where grievances are raised,
what action should be prioritized?
Answer: c. Ask each party to examine their own motives and
issues in the conflict.
4. Question: If a negotiation session fails, what should the unit
manager do next?
Answer: b. Elevate the next negotiation session to the next
manager, one level above.
5. Question: In implementing a new model that includes RN
assistants, what is the best initial strategy?
Answer: a. Exploring the values and feelings of the RN group in
relationship to this change.
6. Question: How can the charge nurse improve motivation among
LPNs and NAs in a long-term care setting with low job
satisfaction?
Answer: b. Allow the LPNs and NAs greater decision-making
power within the scope of their positions in the institution.
7. Question: What is an appropriate action to take when looking to
motivate nursing staff through shared governance?
Answer: c. Implement a model of shared governance.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
8. Question: How should emotionally intelligent charge nurses
respond to disruptive family members?
Answer: a. Reflect to gain insight into how the situation could
be handled differently in the future.
9. Question: What action should a staff development coordinator
take if RN staff expresses concerns about a competency
program?
Answer: d. Facilitate a meeting so nurses can articulate their
values and concerns about a competency program.
10. Question: What is an effective strategy for an RN who is
implementing evidence-based approaches for ostomy care?
Answer: d. An RN who is already familiar with the new
approach volunteers to take the lead in mentoring and
teaching others how to implement it.
11. Question: What is essential for new graduate nurses to
understand regarding leadership and management roles?
Answer: b. The new graduate would benefit from further
understanding of her role as a professional, whose influence
may affect the decision-making of patients, colleagues, and
other professionals.
12. Question: In the case of unrelieved pain affecting a
patient’s behavior, what does the charge nurse demonstrate?
Answer: c. Leadership behavior.
13. Question: What basis could the nurse manager use to
determine a patient is nearing death?
Answer: d. Experience.
14. Question: When addressing issues from chart audits, what
is the nurse manager primarily demonstrating?
Answer: b. Management.
15. Question: When a nurse refers a family to a social worker
for updates, what role is she assuming?
Answer: a. Manager.
, LEADING AND MANAGING IN NURSING, 7TH EDITION TEST BANK By Patricia S. Yoder-Wise ISBN-
9780323449137
16. Question: If a nurse raises family dynamics concerns to a
unit manager, what role is she fulfilling?
Answer: c. Follower.
17. Question: How does a nurse manager demonstrate
leadership during anxieties of a family with a seriously ill
patient?
Answer: a. Leadership.
18. Question: What does the nurse manager’s reflection on her
feelings towards a new graduate indicate?
Answer: b. Deepening self-awareness.
19. Question: What style of leadership is evident when the
head of a nursing program invites ideas from her team?
Answer: d. Transformational.
20. Question: In involving all staff in decision-making, what
theory does the manager's actions align with?
Answer: b. Complexity theory.
21. Question: What principle of complexity theory is illustrated
by a new unit manager who forms networks?
Answer: c. Development of networks.
22. Question: What would be a focus of measurement
according to complexity theory?
Answer: d. Staff morale and budgets.
23. Question: What does the suggestion for a unit mission
derived from the organization's mission indicate?
Answer: b. A leadership tag.
24. Question: When an RN and LPN conflict affects team
dynamics, what preventive action should be taken?
Answer: a. Expediency in responding to the initial dispute, once
it became apparent that it could not be resolved by the two
parties themselves.
