BUSMHR 3200 EXAM 3 QUESTIONS
WITH COMPLETE SOLUTIONS
Leadership - Correct Answers -a process whereby an individual influences a group of
individuals to achieve a common goal
Management vs. Leadership - Correct Answers -Management:
- Focused more on the current
- Promotes stability and efficiency
Leadership:
-Focused more on the future
-Promotes change and adaption
Management skills vs Leadership skills - Correct Answers -Management skills:
-Planning
-Organizing
-Analytical thinking
-Communicating/Informing
Leadership Skills
-Strategic thinking
-Conceptual thinking
-Innovation/Creativity
-Inspiring
behavioral theories of leadership - Correct Answers -1. The Ohio State leadership
studies
-Some of the first leadership studies at OSU
- People and task behaviors found no "best style"
2. University of Michigan :
-Task/PPL behavior found similar results as OSU
3. Managerial Grid
-Concern for people and concern for production
- 2x2 Matrix with 5 leadership styles
*FOUND TEAM MANAGEMENT IS BEST STYLE*
,Situational Leadership (Contingency Theories) - Correct Answers -"Best style of
leadership depends on the situation"
Most of the time were in the middle
Path-Goal Theory Leadership behaviors - Correct Answers -Directive leadership
Supportive leadership
Achievement-oriented leadership
Participative leadership
Upward-influencing leadership
*Don't want to do all of them all of the time depends on situation*
*As a leader you can clear a path to the goal*
Transactional Leadership vs Transformational Leadership - Correct Answers -
Transactional Leadership---- "good @ transactions"
-Clarifying role requirements, task requirements, accountabilities etc.
-Providing positive and negative rewards for performance
Transformational Leadership---"transform the organization"
-Provides a transformational change in engagement of organizational members toward
organizational goals.
-Complementary to Transactional leadership
Characteristics:
1. Having a vision
2. Communicating the vision to others in a compelling way
3. Mobilizing commitment/behaviors of others to the vision
Charismatic Leaders and leadership chatacteristics - Correct Answers --Self confidence
-Vision
-Ability to articulate the vision and make it "real" to others
-Strong convictions about the vision
-Behavior that is out of the ordinary
-Strong abilities to manage change.
-Environment/Resource sensitivity
EG. MLK, Richard Branson, Steve Jobs
Contemporary views of leadership - Correct Answers -Leader-member exchange theory
Transformational-transactional leadership
Charismatic-visionary leadership
Team leadership
,Kouzes and Posner's Leadership Practices - Correct Answers -Challenging the process,
inspiring a shared vision, enabling others to act, modeling the way and encouraging the
heart.
The Extraordinary Leader Model - Correct Answers -5 Primary dimensions of leadership
behavior are:
1.Character
2. Personal capability
3. Focus on Results
4. Interpersonal Skills
5. Ability to lead Organizational change
Zenger and Folkman's Competency Model - Correct Answers -character, personal
capability, focus on results, interpersonal skills, leading change
Business Leadership (3PS) - Correct Answers -Passion- Love what they do, would
continue to do it regardless of compensation high/low
Performance: Hate to lose, keep score and set high standards
Principle: "Live their values" Always principle ahead of profits.
Authentic Leadership - Correct Answers --They understand from their life story
-They are self-aware
-They practice their values and principles
-They recognize both their intrinsic and extrinsic motivation
-They have a balanced life and stay grounded.
Whats required to become a good Leader?
(Strengths) - Correct Answers --Introspection
-Self-candor and objectivity
-A willingness to do what it takes to improve
-A time commitment
-A dissatisfaction with being merely good- dont settle for less than great!
Exceptional leaders have 3+ clearly recognized strengths
Results of being a Great Leader - Correct Answers --More effective leaders generate
higher income
-More effective leaders have more satisfied customers
, -More effective leaders have lower turnover
-
Competencies - Correct Answers --Collections of business-relevant skills, behaviors
and abilities
-Can include areas of knowledge and/or expertise
- Can be developed over time
-Reflect your capabilities and effectiveness in specific areas
-"Things in which you excel"
Organization Needs - Correct Answers -what an organization values; contributions for
which they will pay you
Passions - Correct Answers --Naturally recurring patterns of thought, feeling, or
generalized behavior
-Reflect your view of the world, your values, and your personality
-Are generally stable over time
-Typically are areas of great interest
-*"Things you love to do"*
Model of Leadership Excellence - Correct Answers -Your excellence "sweet spot" is
where your competences and passions match the needs of the organization.
Human Resource Planning - Correct Answers -A key business practice that
systematically assesses(and provides a forum for discussion on):
-Individual leader capability and potential for advancement.
-Leadership team capability and bench strength (succession planning)
-Organization capability, needs and planned actions.
-Capability with regard to critical organizational issues.
-Links current HR capabilities with business strategies/plans
-Provides on going discussion and tracking of development initiatives to support
continued growth.
-Essential source of information to maximize ongoing internal slating/staffing capability
EX: People accomplishments over last year
EX: Business objectives and HR implications for the next year
Elements of Human Resource Planning (HRP) - Correct Answers -- Individual
development planning (discussion between employee and manager)
-Talent review (manager reviews talent with 2nd level supervisor and HR)
-Human resource planning presentations
WITH COMPLETE SOLUTIONS
Leadership - Correct Answers -a process whereby an individual influences a group of
individuals to achieve a common goal
Management vs. Leadership - Correct Answers -Management:
- Focused more on the current
- Promotes stability and efficiency
Leadership:
-Focused more on the future
-Promotes change and adaption
Management skills vs Leadership skills - Correct Answers -Management skills:
-Planning
-Organizing
-Analytical thinking
-Communicating/Informing
Leadership Skills
-Strategic thinking
-Conceptual thinking
-Innovation/Creativity
-Inspiring
behavioral theories of leadership - Correct Answers -1. The Ohio State leadership
studies
-Some of the first leadership studies at OSU
- People and task behaviors found no "best style"
2. University of Michigan :
-Task/PPL behavior found similar results as OSU
3. Managerial Grid
-Concern for people and concern for production
- 2x2 Matrix with 5 leadership styles
*FOUND TEAM MANAGEMENT IS BEST STYLE*
,Situational Leadership (Contingency Theories) - Correct Answers -"Best style of
leadership depends on the situation"
Most of the time were in the middle
Path-Goal Theory Leadership behaviors - Correct Answers -Directive leadership
Supportive leadership
Achievement-oriented leadership
Participative leadership
Upward-influencing leadership
*Don't want to do all of them all of the time depends on situation*
*As a leader you can clear a path to the goal*
Transactional Leadership vs Transformational Leadership - Correct Answers -
Transactional Leadership---- "good @ transactions"
-Clarifying role requirements, task requirements, accountabilities etc.
-Providing positive and negative rewards for performance
Transformational Leadership---"transform the organization"
-Provides a transformational change in engagement of organizational members toward
organizational goals.
-Complementary to Transactional leadership
Characteristics:
1. Having a vision
2. Communicating the vision to others in a compelling way
3. Mobilizing commitment/behaviors of others to the vision
Charismatic Leaders and leadership chatacteristics - Correct Answers --Self confidence
-Vision
-Ability to articulate the vision and make it "real" to others
-Strong convictions about the vision
-Behavior that is out of the ordinary
-Strong abilities to manage change.
-Environment/Resource sensitivity
EG. MLK, Richard Branson, Steve Jobs
Contemporary views of leadership - Correct Answers -Leader-member exchange theory
Transformational-transactional leadership
Charismatic-visionary leadership
Team leadership
,Kouzes and Posner's Leadership Practices - Correct Answers -Challenging the process,
inspiring a shared vision, enabling others to act, modeling the way and encouraging the
heart.
The Extraordinary Leader Model - Correct Answers -5 Primary dimensions of leadership
behavior are:
1.Character
2. Personal capability
3. Focus on Results
4. Interpersonal Skills
5. Ability to lead Organizational change
Zenger and Folkman's Competency Model - Correct Answers -character, personal
capability, focus on results, interpersonal skills, leading change
Business Leadership (3PS) - Correct Answers -Passion- Love what they do, would
continue to do it regardless of compensation high/low
Performance: Hate to lose, keep score and set high standards
Principle: "Live their values" Always principle ahead of profits.
Authentic Leadership - Correct Answers --They understand from their life story
-They are self-aware
-They practice their values and principles
-They recognize both their intrinsic and extrinsic motivation
-They have a balanced life and stay grounded.
Whats required to become a good Leader?
(Strengths) - Correct Answers --Introspection
-Self-candor and objectivity
-A willingness to do what it takes to improve
-A time commitment
-A dissatisfaction with being merely good- dont settle for less than great!
Exceptional leaders have 3+ clearly recognized strengths
Results of being a Great Leader - Correct Answers --More effective leaders generate
higher income
-More effective leaders have more satisfied customers
, -More effective leaders have lower turnover
-
Competencies - Correct Answers --Collections of business-relevant skills, behaviors
and abilities
-Can include areas of knowledge and/or expertise
- Can be developed over time
-Reflect your capabilities and effectiveness in specific areas
-"Things in which you excel"
Organization Needs - Correct Answers -what an organization values; contributions for
which they will pay you
Passions - Correct Answers --Naturally recurring patterns of thought, feeling, or
generalized behavior
-Reflect your view of the world, your values, and your personality
-Are generally stable over time
-Typically are areas of great interest
-*"Things you love to do"*
Model of Leadership Excellence - Correct Answers -Your excellence "sweet spot" is
where your competences and passions match the needs of the organization.
Human Resource Planning - Correct Answers -A key business practice that
systematically assesses(and provides a forum for discussion on):
-Individual leader capability and potential for advancement.
-Leadership team capability and bench strength (succession planning)
-Organization capability, needs and planned actions.
-Capability with regard to critical organizational issues.
-Links current HR capabilities with business strategies/plans
-Provides on going discussion and tracking of development initiatives to support
continued growth.
-Essential source of information to maximize ongoing internal slating/staffing capability
EX: People accomplishments over last year
EX: Business objectives and HR implications for the next year
Elements of Human Resource Planning (HRP) - Correct Answers -- Individual
development planning (discussion between employee and manager)
-Talent review (manager reviews talent with 2nd level supervisor and HR)
-Human resource planning presentations
