BUSMHR 3200 EXAM #1 QUESTIONS
AND ANSWERS
7 People-Centered Strategies of Effective Companies - Correct Answers -1. Job
Security
2. Careful Hiring
3. Power to the People
4. generous pay for performance
5. Lots of training
6.less emphasis on status
7. trust building
Organizational Behavior (OB) - Correct Answers -inter-disciplinary focus that is
dedicated to better managing and understanding people
-individual, group, organizational
Hawthorne Legacy - Correct Answers -showed that data-driven research can guide
managerial actions. Employee performance can improve by attending to individual
needs, supportive supervision, & group dynamics.
The Writings of Mayo and Follett - Correct Answers -Follett was a pioneer as a woman
in the male-dominated industrial world of the 1920's and for seeing employees as
attitudes, beliefs, & needs. Went for a "pull" not "push" motivation strategy
MacGregor's Theory Y - Correct Answers -Old Theory X: Pessimistic & negative
assumptions. People dislike work, need punishment, & avoid responsibility
New Theory Y: Modern & positive assumptions. Natural, Self-direction, committed, seek
responsibility, imagination & creativity.
Contingency Approach - Correct Answers -using management concepts appropriately in
differing situations (not one best way).
Discrimination - Correct Answers -employment decisions not associated with
performance or related to the job.
Affirmative Action - Correct Answers -the artificial intervention to correct an imbalance,
injustice, or discrimination from the past.
, Glass Ceiling - Correct Answers -an absolute barrier that prevents advancing to higher
level positionsPro
Intelligence - Correct Answers -Represents an individual's capacity for constructive
thinking, reasoning, & problem solving
Personality - Correct Answers -the combination of stable physical & mental
characteristics that give the individual identity.
Human Capittal - Correct Answers -the productive potential of an individual's knowledge
& actions.
Social Capital - Correct Answers -productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort.
Positive Psychology - Correct Answers -focus on human strengths & potential as a way
to prevent mental & behavioral problems & improve general quality of life.
Positive Organizational Behavior - Correct Answers -the study and application of
positively oriented human resource strengths & psychological capacities that can be
measured, developed, & effectively managed for performance improvement in today's
workplace.
CHOSE Model of POB Dimensions - Correct Answers -Confidence, Hope, Optimism,
Subjective Well-Being, Emotional Intelligence
5 C's - Correct Answers -Caring, Connecting, Committing, Communication, &
Celebrating
E-business - Correct Answers -using information communication technologies to
facilitate every aspect of running a business.
Ethics - Correct Answers -The study of moral issues and choices
Corporate Social Responsibility (CSR) - Correct Answers -corporations have obligations
to others, beyond shareholders & beyond the bounds of law or contracts.
Whistle Blowing - Correct Answers -when an employee reports a perceived unethical
and /or illegal activity to a 3rd party, such as govt, news media, or public-interest groups
agencies.
Morally Attentive - Correct Answers -they faithfully consider the ethical implications of
their actions and circumstances.
AND ANSWERS
7 People-Centered Strategies of Effective Companies - Correct Answers -1. Job
Security
2. Careful Hiring
3. Power to the People
4. generous pay for performance
5. Lots of training
6.less emphasis on status
7. trust building
Organizational Behavior (OB) - Correct Answers -inter-disciplinary focus that is
dedicated to better managing and understanding people
-individual, group, organizational
Hawthorne Legacy - Correct Answers -showed that data-driven research can guide
managerial actions. Employee performance can improve by attending to individual
needs, supportive supervision, & group dynamics.
The Writings of Mayo and Follett - Correct Answers -Follett was a pioneer as a woman
in the male-dominated industrial world of the 1920's and for seeing employees as
attitudes, beliefs, & needs. Went for a "pull" not "push" motivation strategy
MacGregor's Theory Y - Correct Answers -Old Theory X: Pessimistic & negative
assumptions. People dislike work, need punishment, & avoid responsibility
New Theory Y: Modern & positive assumptions. Natural, Self-direction, committed, seek
responsibility, imagination & creativity.
Contingency Approach - Correct Answers -using management concepts appropriately in
differing situations (not one best way).
Discrimination - Correct Answers -employment decisions not associated with
performance or related to the job.
Affirmative Action - Correct Answers -the artificial intervention to correct an imbalance,
injustice, or discrimination from the past.
, Glass Ceiling - Correct Answers -an absolute barrier that prevents advancing to higher
level positionsPro
Intelligence - Correct Answers -Represents an individual's capacity for constructive
thinking, reasoning, & problem solving
Personality - Correct Answers -the combination of stable physical & mental
characteristics that give the individual identity.
Human Capittal - Correct Answers -the productive potential of an individual's knowledge
& actions.
Social Capital - Correct Answers -productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort.
Positive Psychology - Correct Answers -focus on human strengths & potential as a way
to prevent mental & behavioral problems & improve general quality of life.
Positive Organizational Behavior - Correct Answers -the study and application of
positively oriented human resource strengths & psychological capacities that can be
measured, developed, & effectively managed for performance improvement in today's
workplace.
CHOSE Model of POB Dimensions - Correct Answers -Confidence, Hope, Optimism,
Subjective Well-Being, Emotional Intelligence
5 C's - Correct Answers -Caring, Connecting, Committing, Communication, &
Celebrating
E-business - Correct Answers -using information communication technologies to
facilitate every aspect of running a business.
Ethics - Correct Answers -The study of moral issues and choices
Corporate Social Responsibility (CSR) - Correct Answers -corporations have obligations
to others, beyond shareholders & beyond the bounds of law or contracts.
Whistle Blowing - Correct Answers -when an employee reports a perceived unethical
and /or illegal activity to a 3rd party, such as govt, news media, or public-interest groups
agencies.
Morally Attentive - Correct Answers -they faithfully consider the ethical implications of
their actions and circumstances.
