OST-243 - Medical Office Simulation -
Unit 1 & Unit 2 Test correctly answered
to pass
Demographic patient information may be obtained in all of the following ways EXCEPT:
a. by calling the patient's employer and requesting the patient's personal information
b. by asking the patient to complete a patient registration form on the day of the patient's
appointment
c. by asking the patient for this information during a patient phone call
d. by asking the patient to complete a patient registration form via a secure website - correct
answer ✔✔a. by calling the patient's employer and requesting the patient's personal
information
Shawn Miller calls to make an appointment for a physical examination with Dr. Gina Anderson.
The last time he was seen by Dr. Anderson or any other provider at your practice was four years
ago. Shawn would be classified as which of the following?
a. established patient
b. returning patient
c. consult patient
d. new patient - correct answer ✔✔d. new patient
Demographic information includes all of the following EXCEPT the patient's:
a. address
b. marital status
c. medical history
d. employer - correct answer ✔✔c. medical history
, The federal/state program for the medical care of low-income patients on public assistance is:
a. Medicare
b. Medicaid
c. Medigap
d. HMO insurance - correct answer ✔✔b. Medicaid
In preparation for patient appointments, the medical assistant must be sure that relevant
information is organized and ready for the health care team. Documentation provided for the
provider's review might include any of the following EXCEPT:
a. referrals
b. laboratory result reports
c. X-ray reports
d. the patient's birth certificate - correct answer ✔✔d. the patient's birth certificate
On which of the following forms would you find the patient's emergency contact information?
a. insurance verification form
b. insurance card
c. registration form
d. privacy notice - correct answer ✔✔c. registration form
Which of the following is an example of a walk-in patient?
a. a person who comes to the office without an appointment to see the provider for an
emergency or an acute illness or injury
b. a person who calls the day before or on the same day that an appointment is needed
c. a person who receives services at a discounted rate
Unit 1 & Unit 2 Test correctly answered
to pass
Demographic patient information may be obtained in all of the following ways EXCEPT:
a. by calling the patient's employer and requesting the patient's personal information
b. by asking the patient to complete a patient registration form on the day of the patient's
appointment
c. by asking the patient for this information during a patient phone call
d. by asking the patient to complete a patient registration form via a secure website - correct
answer ✔✔a. by calling the patient's employer and requesting the patient's personal
information
Shawn Miller calls to make an appointment for a physical examination with Dr. Gina Anderson.
The last time he was seen by Dr. Anderson or any other provider at your practice was four years
ago. Shawn would be classified as which of the following?
a. established patient
b. returning patient
c. consult patient
d. new patient - correct answer ✔✔d. new patient
Demographic information includes all of the following EXCEPT the patient's:
a. address
b. marital status
c. medical history
d. employer - correct answer ✔✔c. medical history
, The federal/state program for the medical care of low-income patients on public assistance is:
a. Medicare
b. Medicaid
c. Medigap
d. HMO insurance - correct answer ✔✔b. Medicaid
In preparation for patient appointments, the medical assistant must be sure that relevant
information is organized and ready for the health care team. Documentation provided for the
provider's review might include any of the following EXCEPT:
a. referrals
b. laboratory result reports
c. X-ray reports
d. the patient's birth certificate - correct answer ✔✔d. the patient's birth certificate
On which of the following forms would you find the patient's emergency contact information?
a. insurance verification form
b. insurance card
c. registration form
d. privacy notice - correct answer ✔✔c. registration form
Which of the following is an example of a walk-in patient?
a. a person who comes to the office without an appointment to see the provider for an
emergency or an acute illness or injury
b. a person who calls the day before or on the same day that an appointment is needed
c. a person who receives services at a discounted rate
