CEUFast
Medical Errors
Questions and Correct Answers
1. Healthcare is a highly regulated business because of:
◦ Correct Answer: Severe consequence of medical errors
2. Competency involves checking:
◦ Correct Answer: All the above
3. Performance Improvement is de ned as:
◦ Correct Answer: A way to systematically monitor, analyze, and improve an
organization’s performance and outcomes
4. Risk control techniques include:
◦ Correct Answer: All the above
5. Avoidance is a technique that eliminates the possibility of a loss, also known as a
forcing function. An example of this technique is:
◦ Correct Answer: Designing equipment to make it impossible to use it incorrectly
fi
, 6. Segregation means that a process is separated from the rest of a clinical setting to
reduce or eliminate errors. This eliminates the potential error; however, it is:
◦ Correct Answer: Too expensive and impractical
7. Cross-training employees is a form of duplication.
◦ Correct Answer: True
8. A Sentinel Event is de ned as:
◦ Correct Answer: A patient safety event that results in death, severe harm, or
permanent harm
9. Root Cause Analysis is a process that helps identify and clarify the bottom-line
factors that precipitate an error or near miss.
◦ Correct Answer: True
10. The Root Cause Analysis process repeatedly digs deeper into an issue by asking:
◦ Correct Answer: Why
11. TJC requires the use of Root Cause Analysis to investigate the processes and
systems that contribute to a sentinel event. The tool to help in this process is:
◦ Correct Answer: Framework for Root Cause Analysis and Corrective Actions
12. The healthcare professional should document in the patient’s chart which of the
following items:
fi
Medical Errors
Questions and Correct Answers
1. Healthcare is a highly regulated business because of:
◦ Correct Answer: Severe consequence of medical errors
2. Competency involves checking:
◦ Correct Answer: All the above
3. Performance Improvement is de ned as:
◦ Correct Answer: A way to systematically monitor, analyze, and improve an
organization’s performance and outcomes
4. Risk control techniques include:
◦ Correct Answer: All the above
5. Avoidance is a technique that eliminates the possibility of a loss, also known as a
forcing function. An example of this technique is:
◦ Correct Answer: Designing equipment to make it impossible to use it incorrectly
fi
, 6. Segregation means that a process is separated from the rest of a clinical setting to
reduce or eliminate errors. This eliminates the potential error; however, it is:
◦ Correct Answer: Too expensive and impractical
7. Cross-training employees is a form of duplication.
◦ Correct Answer: True
8. A Sentinel Event is de ned as:
◦ Correct Answer: A patient safety event that results in death, severe harm, or
permanent harm
9. Root Cause Analysis is a process that helps identify and clarify the bottom-line
factors that precipitate an error or near miss.
◦ Correct Answer: True
10. The Root Cause Analysis process repeatedly digs deeper into an issue by asking:
◦ Correct Answer: Why
11. TJC requires the use of Root Cause Analysis to investigate the processes and
systems that contribute to a sentinel event. The tool to help in this process is:
◦ Correct Answer: Framework for Root Cause Analysis and Corrective Actions
12. The healthcare professional should document in the patient’s chart which of the
following items:
fi
