,Management, 15e, Global Edition (Robbins/Coulter) Chapte
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r 1 Managers and You in the Workplace
xt x t xt xt xt xt xt
1) Time should be considered a(n)
xt resource. xt xt xt xt
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
xt x t xt
Diff: 2 xt
AACSB: Analytical thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
2) One method to become more efficient in managing your time is to
xt xt xt . xt xt xt xt xt xt xt xt xt
A) classify each activity or task as A, B, or C
xt xt xt xt xt xt xt xt xt
B) schedule more in one day than you can reasonably expect to finish
xt xt xt xt xt xt xt xt xt xt xt
C) enlist the aid of a management coach to keep you on task
xt xt xt xt xt xt xt xt xt xt xt
D) shorten deadlines so you will be pressed to complete tasks early
xt xt xt xt xt xt xt xt xt xt xt
Answer: A x t
Diff: 2 xt
AACSB: Application of knowledge x t xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
3) Technology makes it easier to stay connected but xt . xt xt xt xt xt xt xt
A) there is always the risk of security breaches and the theft of information necessary for good
xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
time management practices
xt xt
B) it raises expectations on the part of those to whom we are connected
xt xt xt xt xt xt xt xt xt xt xt xt
C) technology fails, batteries lose power, and their effectiveness wanes
xt xt xt xt xt xt xt xt
D) it also presents constant distractions, making it difficult to stay on task
xt xt xt xt xt xt xt xt xt xt xt xt
Answer: D x t
Diff: 2 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Critical thinking x t xt
1
Copyright © 2018 Pearson Education, Ltd. xt xt xt xt xt
,4) In today's workplace,
xt . xt xt
A) women are more likely than men to be promoted into management
xt xt xt xt xt xt xt xt xt xt
B) many employees perform work that in the past was considered managerial activities
xt xt xt xt xt xt xt xt xt xt xt
C) women tend to be more effective supervisors than men
xt xt xt xt xt xt xt xt
D) most organizations have eliminated the title of manager
xt xt xt xt xt xt xt xt
Answer: B x t
Diff: 2 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
5) Because this is her first job, Melanie was unclear about what managers actually do.
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
Fortunately her training materials explained that a manager's job focuses on
xt xt . xt xt xt xt xt xt xt xt xt
A) performing clerical duties xt xt
B) personal achievement xt
C) helping others accomplish their work goals
xt xt xt xt xt
D) supervising groups rather than individual employees
xt xt xt xt xt xt
Answer: C x t
Diff: 2 xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
6) An individual who works with and through other people by coordinating their work activities
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
in order to accomplish organizational goals is
xt xt xt . xt xt xt xt
A) an assembly line worker
xt xt xt
B) a laborer
xt
C) a manager
xt
D) a salesperson
xt
Answer: C Di
xt x t x t
ff: 1 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
2
Copyright © 2018 Pearson Education, Ltd.
xt xt xt xt xt
, 7) As part of the orientation for her internship, Rebecca was informed that
xt xt xt xt xt xt xt xt xt xt xt xt
are the people who direct the activities of others in an organization.
xt xt xt xt xt xt xt xt xt xt xt
A) directors
B) managers
C) subordinates
D) line workers xt
Answer: B Di
xt x t xt
ff: 1xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
8) The organizational chart shows titles such as front-
xt xt xt xt xt xt xt
line manager, plant manager, and vice president of operations. It is very likely this organiza
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
tion has axt xt xt .
A) traditional committee structure xt xt
B) traditional pyramid structure xt xt
C) modern matrix structure xt xt
D) flexible structure xt
Answer: B
xt x t
Diff: 2 xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
9) First-line managers are typically those who .
xt xt xt xt xt xt
A) perform the same work as the people they manage but earn more money
xt xt xt xt xt xt xt xt xt xt xt xt
B) are typically involved with producing the organization's products or providing its service
xt xt xt xt xt xt xt xt xt xt xt
C) are at the top of the organizational chart
xt xt xt xt xt xt xt
D) are the first persons new hires meet
xt xt xt xt xt xt xt
Answer: B x t
Diff: 2 xt
AACSB: Application of knowledge x t xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Analytical x t
3
Copyright © 2018 Pearson Education, Ltd.
xt xt xt xt xt
xt xt xt xt xt
r 1 Managers and You in the Workplace
xt x t xt xt xt xt xt
1) Time should be considered a(n)
xt resource. xt xt xt xt
A) abundant
B) diminishing
C) limited
D) renewable
Answer: C
xt x t xt
Diff: 2 xt
AACSB: Analytical thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
2) One method to become more efficient in managing your time is to
xt xt xt . xt xt xt xt xt xt xt xt xt
A) classify each activity or task as A, B, or C
xt xt xt xt xt xt xt xt xt
B) schedule more in one day than you can reasonably expect to finish
xt xt xt xt xt xt xt xt xt xt xt
C) enlist the aid of a management coach to keep you on task
xt xt xt xt xt xt xt xt xt xt xt
D) shorten deadlines so you will be pressed to complete tasks early
xt xt xt xt xt xt xt xt xt xt xt
Answer: A x t
Diff: 2 xt
AACSB: Application of knowledge x t xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
3) Technology makes it easier to stay connected but xt . xt xt xt xt xt xt xt
A) there is always the risk of security breaches and the theft of information necessary for good
xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
time management practices
xt xt
B) it raises expectations on the part of those to whom we are connected
xt xt xt xt xt xt xt xt xt xt xt xt
C) technology fails, batteries lose power, and their effectiveness wanes
xt xt xt xt xt xt xt xt
D) it also presents constant distractions, making it difficult to stay on task
xt xt xt xt xt xt xt xt xt xt xt xt
Answer: D x t
Diff: 2 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Critical thinking x t xt
1
Copyright © 2018 Pearson Education, Ltd. xt xt xt xt xt
,4) In today's workplace,
xt . xt xt
A) women are more likely than men to be promoted into management
xt xt xt xt xt xt xt xt xt xt
B) many employees perform work that in the past was considered managerial activities
xt xt xt xt xt xt xt xt xt xt xt
C) women tend to be more effective supervisors than men
xt xt xt xt xt xt xt xt
D) most organizations have eliminated the title of manager
xt xt xt xt xt xt xt xt
Answer: B x t
Diff: 2 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
5) Because this is her first job, Melanie was unclear about what managers actually do.
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
Fortunately her training materials explained that a manager's job focuses on
xt xt . xt xt xt xt xt xt xt xt xt
A) performing clerical duties xt xt
B) personal achievement xt
C) helping others accomplish their work goals
xt xt xt xt xt
D) supervising groups rather than individual employees
xt xt xt xt xt xt
Answer: C x t
Diff: 2 xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
6) An individual who works with and through other people by coordinating their work activities
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
in order to accomplish organizational goals is
xt xt xt . xt xt xt xt
A) an assembly line worker
xt xt xt
B) a laborer
xt
C) a manager
xt
D) a salesperson
xt
Answer: C Di
xt x t x t
ff: 1 xt
AACSB: Reflective thinking x t xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Concept x t
2
Copyright © 2018 Pearson Education, Ltd.
xt xt xt xt xt
, 7) As part of the orientation for her internship, Rebecca was informed that
xt xt xt xt xt xt xt xt xt xt xt xt
are the people who direct the activities of others in an organization.
xt xt xt xt xt xt xt xt xt xt xt
A) directors
B) managers
C) subordinates
D) line workers xt
Answer: B Di
xt x t xt
ff: 1xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
8) The organizational chart shows titles such as front-
xt xt xt xt xt xt xt
line manager, plant manager, and vice president of operations. It is very likely this organiza
xt xt xt xt xt xt xt xt xt xt xt xt xt xt
tion has axt xt xt .
A) traditional committee structure xt xt
B) traditional pyramid structure xt xt
C) modern matrix structure xt xt
D) flexible structure xt
Answer: B
xt x t
Diff: 2 xt
AACSB: Analytical thinking; Application of knowledge
x t xt xt xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Application x t
9) First-line managers are typically those who .
xt xt xt xt xt xt
A) perform the same work as the people they manage but earn more money
xt xt xt xt xt xt xt xt xt xt xt xt
B) are typically involved with producing the organization's products or providing its service
xt xt xt xt xt xt xt xt xt xt xt
C) are at the top of the organizational chart
xt xt xt xt xt xt xt
D) are the first persons new hires meet
xt xt xt xt xt xt xt
Answer: B x t
Diff: 2 xt
AACSB: Application of knowledge x t xt xt
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your ti
xt x t xt xt xt xt xt xt xt xt xt xt xt xt xt xt xt
me
Classification: Analytical x t
3
Copyright © 2018 Pearson Education, Ltd.
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