PROFESSIONAL EXAM 2025 QUESTIONS
AND ANSWERS
4 phases of emergency management cycle - ANS Mitigation, Preparedness, Response and
Recovery
911 calls are selectively routed to the correct PSAP based on - ANS the MSAG
In radio communication the three most common frequency bands used by public safety are -
ANS VHF-High band, UHF and 700-800MHz
In what type of radio system do all sites rebroadcast messages simultaneously on the SAME
frequency - ANS Simulcast
A voted receiver system rebroadcasts the - ANS the clearest signal received
The purpose for using talk-around on a radio system is - ANS To communicate when out of
range of the repeater
A LEC or local exchange carrier is defined as - ANS provider of telephone service to the public
operating under state regulations
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, What is the completed path called if customers are served by different switching systems in the
same market - ANS IntraLATA
The transfer of a telephone call to another party is known as - ANS call transferring
Forced Answer - ANS call is presented to a call taker based upon a predetermined amount of
time between the disconnection of the last call and the presentation of the next call
Baudot - ANS Most common communications protocol standard for TDD
Enhance 911 Act of 2004 - ANS Created the National E911 Implementation Coordination
Office
Emergency Operations Plan - ANS Overall roles, authority and functions are established by
the
Isolation of the central office - ANS when 911 calls directed to a seven digit number will not
route through the 911 tandem switch and will not have ANI or ALI is what type of service
interruption? Occurs when the links between the central office serving a PSAP and the
remainder of the network are interrupted.
The loss of DBMS will result in - ANS loss of ALI information
King County Decision - ANS Stipulates the demark for cost is the selective router
CRA - ANS Act allows employees or applicants to recover money damages against their
employers
What is not considered a disability under ADA - ANS Pregnancy
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, Hard news - ANS changes in human environment
MSAG - Master Street Address Guide - ANS list of streets with associated number ranges
within a 911 service area
Adverse Impact - ANS neutral employment policy or practice that by its operation
discriminates against employees in a protected classification
OET 71 - ANS Guidelines for testing and verifying accuracy of wireless e911 location systems
ESN (Emergency Service Number) - ANS 3-5 digit number - unique combo of emergency
service agencies designated to serve a specific range of addresses within a particular geographic
area
Under OSHA regulations when an employee safety complaint is filed - ANS an employer must
contact OSHA within 72 hours
Bona Fide Occupational Qualification (BFOQ) - ANS employer's hiring preference is a
reasonable necessity for the normal operation of the business
"protected status" does not include - ANS parenthood
Organizational Research examines background info about the organization in what 3 areas -
ANS Trend Analysis, Philosophy and Mission, Culture and History
Local Exchange - ANS service area provided by an end office
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