Solution and Answer Guide for: Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Team, and Medical Environment jk jk jk
SOLUTION AND ANSWER GUIDE FOR
MEDICAL ASSISTING ADMINISTRATIVE &
CLINICAL COMPETENCIES (MindTapCourseList)
9thEditionbyMichelleBlesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
Team, and Medical Environment
Table of Contents
Content Type ...................................................................................................................... 1
Check Your Understanding (from End of Chapter questions) ..................................................................... 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
d. Correct. As an MA, you mustlearn all of these– aknowledgebase, aset of skills, and a set
jk jk
of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an
administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is jk
an administrative skill.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
1
accessible
jk
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is
an administrative skill.
3. A system where patients pay an added fee in exchange for more personalized care and better
access to their providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. boutique
d. managed care
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care jk
where doctors, hospitals, andhealthcare providers work to provide high-qualitycare jk jk jk
to their Medicare patients.
jk
b. Incorrect,ACOis anaccountablecare organization.Thisisamodelofcarewhere
jk jk
doctors, hospitals, and healthcare providers work to provide high-qualitycare to their jk
Medicare patients.
c. Correct. A boutique system is where patients pay an added fee in exchange for more
jk jk jk
personalized care and better access to their providers for medical services.
d. Incorrect. Managed care refers to care plans where the providers follow rules to jk
keep care costs down.
4. Employment opportunities for medical assistants are expected to do which of the following
through 2028?
a. grow
b. decline
c. stay consistent
d. be eliminated
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through jk jk
2028.
b. Incorrect. Employment opportunities for medicalassistantsare expected to
jk jk jk
growthrough 2028.
c. Incorrect. Employment opportunities for medicalassistantsare expected to grow
jk jk jk jk
through 2028.
d. Incorrect. Employmentopportunities for medicalassistantsare expected to grow jk jk
through 2028.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. jk
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
2
accessible
jk
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
b. Correct.,1The,1AMT,1provides the,1RMA,1credential.,1The,1AAMA provides,1the CMA, jk jk jk
1(AAMA),1credential.
c. Incorrect.,1The AAPC,1provides certification,1to,1professionalcoders.,1The,1AAMA prov
jk jk jk
ides the,1CMA,1(AAMA),1credential.
jk
d. Incorrect.,1The,1NHA,1is,1an,1association,1for,1those,1working,1in,1healthcare.,1The A jk
AMA provides,1the,1CMA,1(AAMA),1credential.
jk
6. Which,1of,1the,1following,1defines,1the,1role,1of,1the,1patient,1advocate,1or,1navigator?
a. drives,1the,1patient,1to,1appointments
b. assists,1the,1patient,1or,1acts,1on,1behalf,1of,1the,1patient
c. acts,1on,1behalf,1of,1the,1provider
d. keeps,1the,1patients’,1medical,1records
ANS:,1b
Analysis:
a. Incorrect.,1Driving,1the,1patient,1to,1their,1appointments,1is,1outside,1the,1ro
le,1of,1the,1patient,1advocate,1or,1navigator.,1The,1patient advocate,1or,1navig jk
atorassiststhe,1patient or,1acts,1on,1behalf,1of,1the,1patient. jk
b. Correct.,1The,1patient advocate,1or,1navigator,1assists,1the,1patient or,1acts,1on,
jk jk
1behalf,1of,1the,1patient.
c. Incorrect.,1The,1patient advocate,1or,1navigator,1does,1not act on,1behalf,1of,1th jk jk jk
e,1provider.,1The,1patientadvocate ornavigatorassiststhepatient oractson behalfof jk jk jk
thepatient.
d. Incorrect.,1While,1keeping,1a,1copy,1of,1the,1patient’s,1medicalrecordsmay,1be,1pa
rt of,1the role,1ofthe,1advocate ornavigator,theirmainrole,1is toassist the,1patientor
jk jk jk jk jk
act,1onbehalfof,1the,1patient.,1The,1patient,1advocate,1or,1navigator,1assists,1the,
1patient,1or,1acts,1on,1behalf,1of,1the,1patient.
7. Which,1of,1the,1following,1describes,1the,1role,1of,1an,1ACO?
a. Provides,1health,1care,1with,1an,1emphasis,1on,1prevention.
b. A,1group,1of,1doctors,,1hospitals,,1and,1other,1health,1care,1providers,,1like,1the,1P
CMH,1model,1who,1together,1coordinate,1high-
quality,1care,1to,1their,1Medicare,1patients.
c. A,1system,1of,1health,1care,1that,1integrates,1the,1delivery,1and,1payment,1of
,1health,1care,1for,1covered,1persons,1(patients,,1or,1subscribers),1by,1contracti
ng,1with,1selected,1providers,1for,1comprehensive,1health,1care,1services,1at,1
a,1reduced,1cost.
d. Care,1centers,1that,1take,1care,1of,1patients,1with,1acute,1illness,1or,1injury,1and,
1those,1with,1minor,1emergencies.
ANS:,1b
Analysis:
a. Incorrect.,1Manyhealthcare organizations,1providecare with,1an,1emphasis,1on,1preve jk jk
ntion.,1An,1Accountable,1Care,1Organization,1(ACO),1is,1a,1group,1of,1doctors,,1ho
spitals,,1and,1other,1health,1careproviders,,1similar,1to,1the,1PCMHmodel.,1Together
,,1these models,1coordinate,1to,1providehigh-qualitycareto,1theirMedicarepatients.
jk
b. Correct.,1An,1Accountable,1Care,1Organization,1(ACO),1is,1a,1group,1of,1doctors,,1h
ospitals,,1and,1other,1health,1care,1providers,,1similar,1to,1the,1PCMHmodel.,1To
gether,,1these,1models,1coordinate,1to,1provide,1high-
quality,1care,1to,1their,1Medicare,1patients.
c. Incorrect.A system,1whereproviders contract to,1reducecosts is an,1HMO.,1An,1Acco
jk jk jk jk jk
untable,1Care,1Organization(ACO),1is a,1group of,1doctors,,1hospitals,,1and,1other,1he jk jk
alth,1care providers,,1similar,1to,1the,1PCMH,1model.,1Together,,1these,1models,1co
jk
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
3
accessible
jk
, Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
ordinate,1to,1provide,1high-quality,1care,1to,1their,1Medicare,1patients.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
4
accessible
jk
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Team, and Medical Environment jk jk jk
SOLUTION AND ANSWER GUIDE FOR
MEDICAL ASSISTING ADMINISTRATIVE &
CLINICAL COMPETENCIES (MindTapCourseList)
9thEditionbyMichelleBlesi
Blesi, Medical Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care
Team, and Medical Environment
Table of Contents
Content Type ...................................................................................................................... 1
Check Your Understanding (from End of Chapter questions) ..................................................................... 1
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these
ANS: d
Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a jk
set of behaviors to be successful.
jk
d. Correct. As an MA, you mustlearn all of these– aknowledgebase, aset of skills, and a set
jk jk
of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
b. Phlebotomy
c. Administering medications
d. Wrapping instruments
ANS: a
Analysis:
a. Correct. The filing of patient records is an administrative skill.
b. Incorrect. Phlebotomy is a clinical skill. The filing of patient records is an
administrative skill.
c. Incorrect. Administering medications is a clinical skill. The filing of patient records is jk
an administrative skill.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
1
accessible
jk
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
d. Incorrect. Wrapping instruments is a clinical skill. The filing of patient records is
an administrative skill.
3. A system where patients pay an added fee in exchange for more personalized care and better
access to their providers for medical services is referred to as which type of service?
a. PCMH
b. ACO
c. boutique
d. managed care
ANS: c
Analysis:
a. Incorrect. PCMH is a patient-centered medical home. This is a model of care jk
where doctors, hospitals, andhealthcare providers work to provide high-qualitycare jk jk jk
to their Medicare patients.
jk
b. Incorrect,ACOis anaccountablecare organization.Thisisamodelofcarewhere
jk jk
doctors, hospitals, and healthcare providers work to provide high-qualitycare to their jk
Medicare patients.
c. Correct. A boutique system is where patients pay an added fee in exchange for more
jk jk jk
personalized care and better access to their providers for medical services.
d. Incorrect. Managed care refers to care plans where the providers follow rules to jk
keep care costs down.
4. Employment opportunities for medical assistants are expected to do which of the following
through 2028?
a. grow
b. decline
c. stay consistent
d. be eliminated
ANS: a
Analysis:
a. Correct. Employment opportunities for medical assistants are expected to grow through jk jk
2028.
b. Incorrect. Employment opportunities for medicalassistantsare expected to
jk jk jk
growthrough 2028.
c. Incorrect. Employment opportunities for medicalassistantsare expected to grow
jk jk jk jk
through 2028.
d. Incorrect. Employmentopportunities for medicalassistantsare expected to grow jk jk
through 2028.
5. Which of the following organizations provides the RMA credential?
a. AAMA
b. AMT
c. AAPC
d. NHA
ANS: b
Analysis:
a. Incorrect. The AAMA provides the CMA (AAMA) credential. jk
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
2
accessible
jk
,Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
b. Correct.,1The,1AMT,1provides the,1RMA,1credential.,1The,1AAMA provides,1the CMA, jk jk jk
1(AAMA),1credential.
c. Incorrect.,1The AAPC,1provides certification,1to,1professionalcoders.,1The,1AAMA prov
jk jk jk
ides the,1CMA,1(AAMA),1credential.
jk
d. Incorrect.,1The,1NHA,1is,1an,1association,1for,1those,1working,1in,1healthcare.,1The A jk
AMA provides,1the,1CMA,1(AAMA),1credential.
jk
6. Which,1of,1the,1following,1defines,1the,1role,1of,1the,1patient,1advocate,1or,1navigator?
a. drives,1the,1patient,1to,1appointments
b. assists,1the,1patient,1or,1acts,1on,1behalf,1of,1the,1patient
c. acts,1on,1behalf,1of,1the,1provider
d. keeps,1the,1patients’,1medical,1records
ANS:,1b
Analysis:
a. Incorrect.,1Driving,1the,1patient,1to,1their,1appointments,1is,1outside,1the,1ro
le,1of,1the,1patient,1advocate,1or,1navigator.,1The,1patient advocate,1or,1navig jk
atorassiststhe,1patient or,1acts,1on,1behalf,1of,1the,1patient. jk
b. Correct.,1The,1patient advocate,1or,1navigator,1assists,1the,1patient or,1acts,1on,
jk jk
1behalf,1of,1the,1patient.
c. Incorrect.,1The,1patient advocate,1or,1navigator,1does,1not act on,1behalf,1of,1th jk jk jk
e,1provider.,1The,1patientadvocate ornavigatorassiststhepatient oractson behalfof jk jk jk
thepatient.
d. Incorrect.,1While,1keeping,1a,1copy,1of,1the,1patient’s,1medicalrecordsmay,1be,1pa
rt of,1the role,1ofthe,1advocate ornavigator,theirmainrole,1is toassist the,1patientor
jk jk jk jk jk
act,1onbehalfof,1the,1patient.,1The,1patient,1advocate,1or,1navigator,1assists,1the,
1patient,1or,1acts,1on,1behalf,1of,1the,1patient.
7. Which,1of,1the,1following,1describes,1the,1role,1of,1an,1ACO?
a. Provides,1health,1care,1with,1an,1emphasis,1on,1prevention.
b. A,1group,1of,1doctors,,1hospitals,,1and,1other,1health,1care,1providers,,1like,1the,1P
CMH,1model,1who,1together,1coordinate,1high-
quality,1care,1to,1their,1Medicare,1patients.
c. A,1system,1of,1health,1care,1that,1integrates,1the,1delivery,1and,1payment,1of
,1health,1care,1for,1covered,1persons,1(patients,,1or,1subscribers),1by,1contracti
ng,1with,1selected,1providers,1for,1comprehensive,1health,1care,1services,1at,1
a,1reduced,1cost.
d. Care,1centers,1that,1take,1care,1of,1patients,1with,1acute,1illness,1or,1injury,1and,
1those,1with,1minor,1emergencies.
ANS:,1b
Analysis:
a. Incorrect.,1Manyhealthcare organizations,1providecare with,1an,1emphasis,1on,1preve jk jk
ntion.,1An,1Accountable,1Care,1Organization,1(ACO),1is,1a,1group,1of,1doctors,,1ho
spitals,,1and,1other,1health,1careproviders,,1similar,1to,1the,1PCMHmodel.,1Together
,,1these models,1coordinate,1to,1providehigh-qualitycareto,1theirMedicarepatients.
jk
b. Correct.,1An,1Accountable,1Care,1Organization,1(ACO),1is,1a,1group,1of,1doctors,,1h
ospitals,,1and,1other,1health,1care,1providers,,1similar,1to,1the,1PCMHmodel.,1To
gether,,1these,1models,1coordinate,1to,1provide,1high-
quality,1care,1to,1their,1Medicare,1patients.
c. Incorrect.A system,1whereproviders contract to,1reducecosts is an,1HMO.,1An,1Acco
jk jk jk jk jk
untable,1Care,1Organization(ACO),1is a,1group of,1doctors,,1hospitals,,1and,1other,1he jk jk
alth,1care providers,,1similar,1to,1the,1PCMH,1model.,1Together,,1these,1models,1co
jk
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
3
accessible
jk
, Medical Assisting Administrative & Clinical Competencies (MindTap Course List) 9th Edition by Michelle Blesi: Blesi, Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
Assisting, 2022; 9780357502815; Chapter 01: The Medical Assistant, Health Care Team, and Medical
jk jk jk jk jk jk jk jk jk jk jk jk jk
ordinate,1to,1provide,1high-quality,1care,1to,1their,1Medicare,1patients.
© 2022 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk jk
4
accessible
jk
