Exam Questions and CORRECT Answers
NTSB was created to - CORRECT ANSWER - Investigate accidents
A PFC is - CORRECT ANSWER - A ticket tax imposed by airport
The four basic types of journeys include - CORRECT ANSWER - The open jaw
ARC is a company that - CORRECT ANSWER - It's owned by major US airlines,
accredits travel agencies, supplies ticketing documents
Agreement among carriers to honor the tickets of other carriers are called - CORRECT
ANSWER - Interlining agreements
First-class passengers can expect to receive - CORRECT ANSWER - Complementary
alcoholic beverages, seats located at the front of the aircraft, individualize service
Pitch is the term for - CORRECT ANSWER - Front to rear spacing of seat rows
The term configuration refers to the - CORRECT ANSWER - Seating arrangement on an
airplane
When a larger city is used as a center from which passengers can make connections to smaller
cities this concept is called - CORRECT ANSWER - Hub and spoke system
A record locator is another name for - CORRECT ANSWER - A confirmation number for
reservation
, On US domestic flights - CORRECT ANSWER - Children younger than two (infants)
travel free and guaranteed a seat
Capacity control refers to - CORRECT ANSWER - How many seats can be sold at a
discount
And some airlines advance seat assignments - CORRECT ANSWER - Cannot be selected
more than 30 days before the flight date, cannot be booked on some discount bears, may not be
available for all seats on the flights
Frequent flyer programs were designed to - CORRECT ANSWER - Build and maintain
brand loyalty
Among the major restrictions on promotional fares are - CORRECT ANSWER -
Minimum stay, advance booking and ticketing, and routing
Denied boarding compensation - CORRECT ANSWER - Varies depending on how
quickly the airline delivers the passenger to the destination
Travel counselors should be prepared to - CORRECT ANSWER - Answer questions about
the rational for fair, explain the layouts of the most commonly used airports, recognize a code
share an availability listing
Three types of flights between point a and point B are - CORRECT ANSWER - Nonstop,
direct, and connecting
Factors that might affect of passengers bear include - CORRECT ANSWER - Stop overs,
route flown , and class of service
And open skies policy means that airlines can - CORRECT ANSWER - Fly where they
choose, charge what they want, make deals with each other