ACTUAL Exam Questions and
CORRECT Answers
When Thomas Cook organized the first group tour, he was serving as a(n) ________. -
CORRECT ANSWER - intermediary
Which of the following is NOT a value-added function provided by intermediaries? - CORRECT
ANSWER - risk-shifting to service providers
Which of the following segments of the tourism industry has continued to nurture a close
working relationship with travel agents? - CORRECT ANSWER - cruise lines
The simplest form of distribution, providing direct access to tourism suppliers, would be
classified as a ________. - CORRECT ANSWER - one-level distribution channel
The difference between the price for which travel agencies can obtain the service and the price
they can charge when selling the service is called ________. - CORRECT ANSWER -
markup
Travel agencies can be classified into all of the following categories EXCEPT ________. -
CORRECT ANSWER - no-frills agencies
The financial network and clearinghouse that allows travel agencies to sell airline tickets is
________. - CORRECT ANSWER - ARC
Traditionally, wholesalers provide what percentage of all room revenues in destinations such as
Hawaii and the Caribbean? - CORRECT ANSWER - 60 to 70
The most structured type of tour and usually the most complete in its components is a ________.
- CORRECT ANSWER - escorted tour