SERVE IT RIGHT BC TEST WITH ALL
CORRECT & VERIFIED ANSWERS (UPDATED
TO PASS)
What is Serving It Right? Correct answer--Developed to reduce service-related alcohol problems.
Who created serving it right? Correct answer-Partnership of provincial government and hospitality
industry.
Who needs SIR? Correct answer-Food-primary licensees and managers; liquor-primary licensees,
managers, servers and bartenders; private liquor store licensees, managers and sales staff; some
special occasion licence holders.
What characterizes the modern view of alcohol? Correct answer-People are concerened about
overconsumption and public safety. Servers are viewed as increasing responsible for alcohol-related
industries in courts.
The impact of a responsible beverage service program Correct answer--Eliminates sale and service
of alcohol to minors.
-Reduces over-consumption in licensed premises.
What is intoxication? Correct answer-An observed state caused by the consumption of alcohol and
featuring imparied judgement, loss of control and inhibitions.
How to recognize intoxication and the over-consumption of alcohol Correct answer--Intoxication is
an observed state
-early signs including impaired judgement, loss of self-control and inhibitions.
-Possible signs include stumbling, poor hand-eye coordination, changes in speech and nausea.
-Make an initial assessment and watch for a change in behaviour or abnormal behaviour.
What are some factors altering intoxication? Correct answer-Age, gender, body type, mood
When is a person considered legally impaired? Correct answer-When blood alcohol concentration
exceeds 0.08%.
When is a a person unfit to drive. Correct answer-A person is unfit to drive if he or she has a blood
alcohol concentration of.05% or more OR his or her ability to drive is impaired by alcohol and/or
drugs.
What is a standard drink? Correct answer-A standard drink is 0.6 ounces of 100% alcohol; for
example,
-five-ounce glass of wine
-12-ounce glass of beer
-half-ounce hard liquor or spirits, containing 40% alcohol
What is the purpose of a 'standard drink' Correct answer-To monitor guests' intake of alcohol
What is a restaurant's obligations related to alcohol sale? Correct answer-Licensees and staff must
meet all requirements of LCLAR, take care of patrons and thrid parties until patrons are home/able to
sober up.
, What are the consequences of failure to meet SIR obligations? Correct answer-LCLB can impose
conditions, moderate licenses. Establishments may be allocated up to 50% of fault for damage done
by intoxicated persons. they may have to pay up to all the damages if client unable.
How to minimize legal risk? Correct answer-Control environment, serve no one who's intoxicated,
keep people safe, don't serve minors, review act, call police when necessary
What are the key aspects of a successful beverage service program? Correct answer-Professional
environment, coordinated teamwork, intervention strategies, house policy, pleasant experience,
marketing the RBS program
what is the purpose of a house policy? Correct answer-Provide workers with practical tactics that
can be used in different alcohol-service situations, showcase professionalism, etc.
What is the role of staff in creating responsible service? Correct answer-Controlling rate of service,
monitoring patron behaviour, selling profitable alternatives, create friendly atmosphere
How can the RBS program be promoted? Correct answer-Displays, show of written policy,
designated driver program
How is coordinated teamwork implimented? Correct answer-Identify co-workers, identify problem
customers, record incidents, share information.
How do you check for ID? Correct answer-Ask for two pieces, ensure it is valid
What is important to watch for? Correct answer-People buying alcohol for minors
How does one record incidents and share information? Correct answer-Details of significant events
can be recorded in a logbook, kept for up to seven years. A complete log can be used in civil
litigation, entries can be used as learning tool.
How do you deal with difficult situations? Correct answer-proactively slow down service, seek
assistance or discontinue service, ensure that patrons arrive safel.
How do you discontinue service? Correct answer-Assess situation, identify back-up coworkers,
speak to guest ASAP, be discreet, respectful, firm
How do you get people home safely? Correct answer-Enlist support of other guests in party, offer
incentives to leave a car down, call police with details if drunk insisits on drive, communicate with
cowaorkers on intervention, record incident in logbook and get witnesses (at least 2 unbiased)
What is the impact of a responsible beverage service program Correct answer-- Eliminates sale and
service of alcohol to minors.
- Reduces over-consumption in licensed premises.
What is a responsible beverage service program designed to do? Correct answer-to reduce alcohol-
related problems in establishments licensed to sell or serve alcohol.
CORRECT & VERIFIED ANSWERS (UPDATED
TO PASS)
What is Serving It Right? Correct answer--Developed to reduce service-related alcohol problems.
Who created serving it right? Correct answer-Partnership of provincial government and hospitality
industry.
Who needs SIR? Correct answer-Food-primary licensees and managers; liquor-primary licensees,
managers, servers and bartenders; private liquor store licensees, managers and sales staff; some
special occasion licence holders.
What characterizes the modern view of alcohol? Correct answer-People are concerened about
overconsumption and public safety. Servers are viewed as increasing responsible for alcohol-related
industries in courts.
The impact of a responsible beverage service program Correct answer--Eliminates sale and service
of alcohol to minors.
-Reduces over-consumption in licensed premises.
What is intoxication? Correct answer-An observed state caused by the consumption of alcohol and
featuring imparied judgement, loss of control and inhibitions.
How to recognize intoxication and the over-consumption of alcohol Correct answer--Intoxication is
an observed state
-early signs including impaired judgement, loss of self-control and inhibitions.
-Possible signs include stumbling, poor hand-eye coordination, changes in speech and nausea.
-Make an initial assessment and watch for a change in behaviour or abnormal behaviour.
What are some factors altering intoxication? Correct answer-Age, gender, body type, mood
When is a person considered legally impaired? Correct answer-When blood alcohol concentration
exceeds 0.08%.
When is a a person unfit to drive. Correct answer-A person is unfit to drive if he or she has a blood
alcohol concentration of.05% or more OR his or her ability to drive is impaired by alcohol and/or
drugs.
What is a standard drink? Correct answer-A standard drink is 0.6 ounces of 100% alcohol; for
example,
-five-ounce glass of wine
-12-ounce glass of beer
-half-ounce hard liquor or spirits, containing 40% alcohol
What is the purpose of a 'standard drink' Correct answer-To monitor guests' intake of alcohol
What is a restaurant's obligations related to alcohol sale? Correct answer-Licensees and staff must
meet all requirements of LCLAR, take care of patrons and thrid parties until patrons are home/able to
sober up.
, What are the consequences of failure to meet SIR obligations? Correct answer-LCLB can impose
conditions, moderate licenses. Establishments may be allocated up to 50% of fault for damage done
by intoxicated persons. they may have to pay up to all the damages if client unable.
How to minimize legal risk? Correct answer-Control environment, serve no one who's intoxicated,
keep people safe, don't serve minors, review act, call police when necessary
What are the key aspects of a successful beverage service program? Correct answer-Professional
environment, coordinated teamwork, intervention strategies, house policy, pleasant experience,
marketing the RBS program
what is the purpose of a house policy? Correct answer-Provide workers with practical tactics that
can be used in different alcohol-service situations, showcase professionalism, etc.
What is the role of staff in creating responsible service? Correct answer-Controlling rate of service,
monitoring patron behaviour, selling profitable alternatives, create friendly atmosphere
How can the RBS program be promoted? Correct answer-Displays, show of written policy,
designated driver program
How is coordinated teamwork implimented? Correct answer-Identify co-workers, identify problem
customers, record incidents, share information.
How do you check for ID? Correct answer-Ask for two pieces, ensure it is valid
What is important to watch for? Correct answer-People buying alcohol for minors
How does one record incidents and share information? Correct answer-Details of significant events
can be recorded in a logbook, kept for up to seven years. A complete log can be used in civil
litigation, entries can be used as learning tool.
How do you deal with difficult situations? Correct answer-proactively slow down service, seek
assistance or discontinue service, ensure that patrons arrive safel.
How do you discontinue service? Correct answer-Assess situation, identify back-up coworkers,
speak to guest ASAP, be discreet, respectful, firm
How do you get people home safely? Correct answer-Enlist support of other guests in party, offer
incentives to leave a car down, call police with details if drunk insisits on drive, communicate with
cowaorkers on intervention, record incident in logbook and get witnesses (at least 2 unbiased)
What is the impact of a responsible beverage service program Correct answer-- Eliminates sale and
service of alcohol to minors.
- Reduces over-consumption in licensed premises.
What is a responsible beverage service program designed to do? Correct answer-to reduce alcohol-
related problems in establishments licensed to sell or serve alcohol.
