AQA A level Business Unit 6
Study online at https://quizlet.com/_4mvj50
1. Hard Human Re- when managers treat the human resource in the same way they would treat and
source Manage- other resource. employee relations likely strained and staff may see the need to
ment get trade union involved.
2. Line Managers Staff responsible for achieving specific business objectives, and with the resources
to get things done.
3. Soft Human Re- Treat workforce as a special strength of the business and therefore make sure that
source Manage- staff welfare and motivation are always top priority.
ment
4. Staff Appraisal A regular (perhaps annual) meeting between employee and line manager to
discuss past performances and future business and career objectives.
5. Division of Subdividing a task into a number of activities, enabling workers to specialise and
Labour therefore become very efficient at completing what may be a small, repetitive task.
6. Hygiene Factors 'Everything that surrounds what you do in the job', such as pay, working conditions
and social status; all are potential causes of dissatisfaction, according to Herzberg.
7. Job Satisfaction Sense of well-being and achievement that stems from a satisfying job.
8. Piece Rate Paying workers per piece they produce (for example, £2 per pair of jeans made).
9. Productivity Output per person (that is, a measure of efficiency).
10. Trade Union An organisation that represents the interests of staff at the workplace.
11. Job Design Having designed a new product, it is time to design the jobs needed to make the
product. Merely subdivided it into repetitive work fragments will be unmotivating,
so design the job with people in mind.
12. Motivation Doing something because you want to do it. Most business leaders think of it as
prompting people to work hard. (Herzberg)
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Study online at https://quizlet.com/_4mvj50
1. Hard Human Re- when managers treat the human resource in the same way they would treat and
source Manage- other resource. employee relations likely strained and staff may see the need to
ment get trade union involved.
2. Line Managers Staff responsible for achieving specific business objectives, and with the resources
to get things done.
3. Soft Human Re- Treat workforce as a special strength of the business and therefore make sure that
source Manage- staff welfare and motivation are always top priority.
ment
4. Staff Appraisal A regular (perhaps annual) meeting between employee and line manager to
discuss past performances and future business and career objectives.
5. Division of Subdividing a task into a number of activities, enabling workers to specialise and
Labour therefore become very efficient at completing what may be a small, repetitive task.
6. Hygiene Factors 'Everything that surrounds what you do in the job', such as pay, working conditions
and social status; all are potential causes of dissatisfaction, according to Herzberg.
7. Job Satisfaction Sense of well-being and achievement that stems from a satisfying job.
8. Piece Rate Paying workers per piece they produce (for example, £2 per pair of jeans made).
9. Productivity Output per person (that is, a measure of efficiency).
10. Trade Union An organisation that represents the interests of staff at the workplace.
11. Job Design Having designed a new product, it is time to design the jobs needed to make the
product. Merely subdivided it into repetitive work fragments will be unmotivating,
so design the job with people in mind.
12. Motivation Doing something because you want to do it. Most business leaders think of it as
prompting people to work hard. (Herzberg)
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