May/June 2025
MNG3702
Strategy Implementation and
Control
70 Marks
3 Hours
Question 1
1.1
1. Financial Perspective
Strategic Objective:
Save costs and increase your profits by focusing on sustainability.
Justifications:
Being energy efficient can decrease the amount you spend to run your business.
Using biomass boilers or renewable sources, Sappi cuts down on its use of fossil fuels and
slashes future energy expenses. It makes the business more profitable and is better for the
environment.
Sustainable Resource Management Means Waste Can Be Reduced:
When a company improves resource planning by recycling water and reducing waste, it
leads to less waste and fewer breaks which both keep costs down and make it easier to
earn higher profit.
2. Customer Perspective
Strategic Objective:
, By offering eco-friendly and innovative goods, a company can satisfy its customers more.
Justifications:
Sustainable products are gaining in popularity.
Because customers are focusing more on the environment, selling recyclable and
biodegradable paper helps Sappi become a leader in sustainability, appeals to eco-
conscious buyers and increases customer loyalty.
Product Inventions Are Made to Address Specific Customer Requirements:
By making lightweight packaging and specialty paper, Sappi can help customers with
unique needs and so build lasting, profitable relationships.
3. Internal Business Processes Focus
Strategic Objective:
Efficiently manage the processes in manufacturing and within the supply chain.
Justifications:
Making operations more efficient cuts the amount of time regular operations are
suspended.
Sappi can overcome lag time, boost production and ensure things go out as needed by
applying lean manufacturing ideas.
Moving the Supply Chain to Digital Systems.
Adopting live data systems for monitoring inventory, production and distribution speeds up
operations and improves both flexibility and decisions.
4. Thinking in terms of learning and developing.
Strategic Objective:
Develop a group of employees who are talented and encourage innovation.
Justifications:
Employee Training Supports and Encourages New Ideas.
Giving staff continuous training prepares them for change and inspires them to deliver new
technology benefits that help Sappi retain its edge.
MNG3702
Strategy Implementation and
Control
70 Marks
3 Hours
Question 1
1.1
1. Financial Perspective
Strategic Objective:
Save costs and increase your profits by focusing on sustainability.
Justifications:
Being energy efficient can decrease the amount you spend to run your business.
Using biomass boilers or renewable sources, Sappi cuts down on its use of fossil fuels and
slashes future energy expenses. It makes the business more profitable and is better for the
environment.
Sustainable Resource Management Means Waste Can Be Reduced:
When a company improves resource planning by recycling water and reducing waste, it
leads to less waste and fewer breaks which both keep costs down and make it easier to
earn higher profit.
2. Customer Perspective
Strategic Objective:
, By offering eco-friendly and innovative goods, a company can satisfy its customers more.
Justifications:
Sustainable products are gaining in popularity.
Because customers are focusing more on the environment, selling recyclable and
biodegradable paper helps Sappi become a leader in sustainability, appeals to eco-
conscious buyers and increases customer loyalty.
Product Inventions Are Made to Address Specific Customer Requirements:
By making lightweight packaging and specialty paper, Sappi can help customers with
unique needs and so build lasting, profitable relationships.
3. Internal Business Processes Focus
Strategic Objective:
Efficiently manage the processes in manufacturing and within the supply chain.
Justifications:
Making operations more efficient cuts the amount of time regular operations are
suspended.
Sappi can overcome lag time, boost production and ensure things go out as needed by
applying lean manufacturing ideas.
Moving the Supply Chain to Digital Systems.
Adopting live data systems for monitoring inventory, production and distribution speeds up
operations and improves both flexibility and decisions.
4. Thinking in terms of learning and developing.
Strategic Objective:
Develop a group of employees who are talented and encourage innovation.
Justifications:
Employee Training Supports and Encourages New Ideas.
Giving staff continuous training prepares them for change and inspires them to deliver new
technology benefits that help Sappi retain its edge.
