TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
TICO is funded by: #$%^&
a. the Ontario government
b. consumers
c. Ontario registrants
d. the Canadian travel industry - (ANSWERS)c. Ontario registrants
TICO works with consumers to ensure that
a. they are aware of their rights under Travel Industry Act, 2002
b. they take their vacations in Ontario
c. the travel industry is promoted to consumers
d. consumers receive the lowest price from travel agents - (ANSWERS)a. they are aware of their
rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including
a. offering courses to travel counsellors to enhance their skill
b. maintaining an informative and up-to-date website
c. encouraging consumers to consider a career in travel
d. working with end suppliers - (ANSWERS)b. maintaining an informative and up-to-date
website
The registration and inspection of travel businesses in Ontario is conducted by
a. the federal government
b. International Air Transport Association (IATA)
c. the Ministry of Consumer Services
d. the Travel Industry Council of Ontario (TICO) - (ANSWERS)d. the Travel Industry Council of
Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as
a. a person who owns and operates a travel service
b. a person who sells travel services provided by another person
c. a person who sells travel services to other travel agents and wholesalers
d. a person who conducts sightseeing tours - (ANSWERS)b. a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to
a. Ontario consumers who purchase travel from any travel agency in Canada
b. Manitoba consumers who purchase travel from an Ontario travel agency
c. Manitoba consumers who purchase from a local agency that has a branch agency in Ontario
d. Ontario consumers who travel exclusively in Ontario - (ANSWERS)b. Manitoba consumers
who purchase travel from an Ontario travel agency
, TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
In cases where the Registrar issues a false advertising order because a registrant's advertising
#$%^&
violates the Act, when does the order take effect?
a. on the date the advertisement would next have appeared
b. immediately
c. one week after the order is issued
d. one month after the order is issued - (ANSWERS)b. immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort
as part of the representation. Would TICO approve of this?
a. no, because only photographs may be used in a representation
b. yes, as long as the representation states that the drawing is fairly accurate
c. no, unless the date on which the drawing was made is included
d. yes, as long as the drawing is accurate and the representation states that the drawing is not
a photograph - (ANSWERS)d. yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show
a. Provincial Sales Tax (PST)
b. Goods and Services Tax (GST)
c. Harmonized Sales Tax (HST)
d. All taxes except PST, GST and HST - (ANSWERS)d. All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The
customer will have to pay more if the price is increased by
a. 7% after the customer has paid in full
b. 5% before the customer has paid in full
c. 10% before the customer has paid in full
d. 8% before the customer has paid in full - (ANSWERS)b. 5% before the customer has paid in
full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe
may be entitled to a full immediate refund or comparable alternative travel services if the
scheduled flight is delayed by
a. 12 hours
b. 25 hours because of a severe snow storm
c. 25 hours
d. 12 hours because of safety considerations - (ANSWERS)c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase?
, TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
a. client #$%^&
b. Registrar
c. registrant
d. hotel supplying the accommodation - (ANSWERS)c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event - (ANSWERS)c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight.
The airline end supplier becomes bankrupt during Joe's trip and he is stranded at the
destination. He purchases a business class flight home and then makes a claim on the
Compensation Fund for his trip completion expenses. Will his trip completion expense claim
be successful?
a. yes, because he was forced to make his own arrangements to get home as the Director did
not direct payments for trip completion
b. no, because trip completion expense claims may only be made when a trip cannot be
completed because travel services were not provided as a result of the failure of a registrant
c. yes, because the Fund is primarily concerned with "trip completion" and getting stranded
Ontarians home
d. no, because he purchased a business class flight and he had to obtain services comparable
to those originally purchased (i.e. an economy fligh - (ANSWERS)b. no, because trip completion
expense claims may only be made when a trip cannot be completed because travel services
were not provided as a result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel
services paid for but not provided must do so
a. any time; there is no limitation
b. immediately
c. within three months of the registrant's or end supplier's failure
d. within six months of the registrant's or end supplier's failure - (ANSWERS)d. within six months
of the registrant's or end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the
Education Standards in a travel agency?
a. all staff no matter what their role is in the agency
b. all staff providing information about travel services to the public
c. only the owner of the agency
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
TICO is funded by: #$%^&
a. the Ontario government
b. consumers
c. Ontario registrants
d. the Canadian travel industry - (ANSWERS)c. Ontario registrants
TICO works with consumers to ensure that
a. they are aware of their rights under Travel Industry Act, 2002
b. they take their vacations in Ontario
c. the travel industry is promoted to consumers
d. consumers receive the lowest price from travel agents - (ANSWERS)a. they are aware of their
rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including
a. offering courses to travel counsellors to enhance their skill
b. maintaining an informative and up-to-date website
c. encouraging consumers to consider a career in travel
d. working with end suppliers - (ANSWERS)b. maintaining an informative and up-to-date
website
The registration and inspection of travel businesses in Ontario is conducted by
a. the federal government
b. International Air Transport Association (IATA)
c. the Ministry of Consumer Services
d. the Travel Industry Council of Ontario (TICO) - (ANSWERS)d. the Travel Industry Council of
Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as
a. a person who owns and operates a travel service
b. a person who sells travel services provided by another person
c. a person who sells travel services to other travel agents and wholesalers
d. a person who conducts sightseeing tours - (ANSWERS)b. a person who sells travel services
provided by another person
The Travel Industry Compensation Fund applies to
a. Ontario consumers who purchase travel from any travel agency in Canada
b. Manitoba consumers who purchase travel from an Ontario travel agency
c. Manitoba consumers who purchase from a local agency that has a branch agency in Ontario
d. Ontario consumers who travel exclusively in Ontario - (ANSWERS)b. Manitoba consumers
who purchase travel from an Ontario travel agency
, TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
In cases where the Registrar issues a false advertising order because a registrant's advertising
#$%^&
violates the Act, when does the order take effect?
a. on the date the advertisement would next have appeared
b. immediately
c. one week after the order is issued
d. one month after the order is issued - (ANSWERS)b. immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of the resort
as part of the representation. Would TICO approve of this?
a. no, because only photographs may be used in a representation
b. yes, as long as the representation states that the drawing is fairly accurate
c. no, unless the date on which the drawing was made is included
d. yes, as long as the drawing is accurate and the representation states that the drawing is not
a photograph - (ANSWERS)d. yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation, Ontario
Regulation 26/05 demands that he or she show
a. Provincial Sales Tax (PST)
b. Goods and Services Tax (GST)
c. Harmonized Sales Tax (HST)
d. All taxes except PST, GST and HST - (ANSWERS)d. All taxes except PST, GST and HST
The statement included on the customer's invoice says that price increases are permitted. The
customer will have to pay more if the price is increased by
a. 7% after the customer has paid in full
b. 5% before the customer has paid in full
c. 10% before the customer has paid in full
d. 8% before the customer has paid in full - (ANSWERS)b. 5% before the customer has paid in
full
Joe Smith purchases travel services from ABC agency, which includes a scheduled flight. Joe
may be entitled to a full immediate refund or comparable alternative travel services if the
scheduled flight is delayed by
a. 12 hours
b. 25 hours because of a severe snow storm
c. 25 hours
d. 12 hours because of safety considerations - (ANSWERS)c. 25 hours
Whose responsibility is it to check that a client's accommodation is going to be in the same
condition as when it was described to the client at the time of purchase?
, TRAVEL INDUSTRY COUNCIL OF ONTARIO (TICO) FINAL
EXAM AND PRACTICE EXAM QUESTIONS 2025 ACTUAL EXAM
COMPLETE EXAM QUESTIONS WITH DETAILED VERIFIED
ANSWERS /ALREADY GRADED A+ // BRAND NEW!!
a. client #$%^&
b. Registrar
c. registrant
d. hotel supplying the accommodation - (ANSWERS)c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation Fund?
Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event - (ANSWERS)c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy flight.
The airline end supplier becomes bankrupt during Joe's trip and he is stranded at the
destination. He purchases a business class flight home and then makes a claim on the
Compensation Fund for his trip completion expenses. Will his trip completion expense claim
be successful?
a. yes, because he was forced to make his own arrangements to get home as the Director did
not direct payments for trip completion
b. no, because trip completion expense claims may only be made when a trip cannot be
completed because travel services were not provided as a result of the failure of a registrant
c. yes, because the Fund is primarily concerned with "trip completion" and getting stranded
Ontarians home
d. no, because he purchased a business class flight and he had to obtain services comparable
to those originally purchased (i.e. an economy fligh - (ANSWERS)b. no, because trip completion
expense claims may only be made when a trip cannot be completed because travel services
were not provided as a result of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel
services paid for but not provided must do so
a. any time; there is no limitation
b. immediately
c. within three months of the registrant's or end supplier's failure
d. within six months of the registrant's or end supplier's failure - (ANSWERS)d. within six months
of the registrant's or end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant with the
Education Standards in a travel agency?
a. all staff no matter what their role is in the agency
b. all staff providing information about travel services to the public
c. only the owner of the agency
