Instructor’s Manual and Test Bank
For
Developing Multicultural Counseling
@
Competence: A Systems Approach
Te
Third Edition
Danica G. Hays, Ph. D., University of Nevada Las Vegas
st
Bradley T. Erford, Ph.D., Loyola University Maryland
ba
Prepared by
Amelia Minnich, Loyola University Maryland
nk
sm
Boston Columbus Indianapolis New York San Francisco Hoboken
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
af
Delhi Mexico City Sao Paolo Sydney Hong Kong Seoul Singapore Taipei Tokyo
ia
, Chapter 1: The Culturally Competent Counselor
Chapter Objectives
After reading this chapter, students will be able to:
Understand what being a culturally competent counselor entails.
Explain the changing U.S. demographics.
Describe cultural identity, culture, and cultural encapsulation.
Compare and contrast collectivism and individualism.
Describe different cultural considerations (i.e., gender, sexual orientation, socioeconomic
status, disability, spirituality).
Explain a professional counselor’s role in advocacy and social justice.
Describe worldview and understand how it is created (i.e., locus of control, locus of
responsibility).
Explain the impact of verbal and non-verbal communication in counseling.
Understand the differences of emotional expression and communication among diverse
cultures.
Describe the culturally based contextual factors (i.e., prejudice, discrimination, immigration,
@
acculturation, violence) that play a role in the counseling process.
Understand how to develop multicultural counseling competency.
Explain the factors that have created the underuse of counseling among minority groups.
Multiple Choice
Te
1. __________ is NOT one of the first three forces of counseling.
a. Psychodynamic
b. Gestalt
st
c. Behaviorism
d. Humanistic/Existentialism
2. One reason the United States has become so diverse is due to
ba
a. aging trends.
b. higher birth rates in some ethnic minority groups.
c. immigration trends.
d. All of the above.
nk
3. Ethnicity, gender, sexual identity, and spirituality are examples of
a. cultures.
b. identities.
c. subgroups of cultural groups.
sm
d. values.
af
1
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
,4. Cultural identities of clients should be acknowledged in counseling because client cultural
identities
a. may differ from the counselor’s cultural identity.
b. affect client experiences in counseling.
c. Both a and b.
d. None of the above.
5. The human experience of culture is mediated by
a. biological events.
b. historical events.
c. political events.
d. All of the above.
6. Ethnocentrism is a danger to the counseling profession because
a. counselors may project their values onto clients.
b. counselors may ignore how the client’s cultural values and beliefs may influence the
client.
c. there may be a disconnect between the counselor’s practicing theory and the client’s
worldview.
@
d. All of the above.
7. Cooperation, “saving face,” and interdependence are examples of
a. collectivistic values.
Te
b. individualistic values.
c. ethnocentric values.
d. worldview.
8. Those people born during the Baby Boomer generation were born between the years of
st
a. 1901 – 1924.
b. 1925 – 1942.
c. 1943 – 1960.
ba
d. 1961 – 1981.
9. Socioeconomic status (SES) is defined by
a. household income.
nk
b. education level.
c. access to health care.
d. All of the above.
10. _________ disabilities represent the majority of disabilities.
sm
a. Mental
b. Physical
c. Spiritual
d. None of the above.
af
2
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
, 11. Professional counselors who engage in advocacy efforts assume that there is a(n)
a. common goal for advocacy among other professionals.
b. power differential among U.S. individuals.
c. unconscious and unearned power among all cultural groups.
d. All of the above.
12. One way to deepen the level of understanding shared by a counselor and client is to use
a. sympathy.
b. metaphors.
c. projection.
d. kinesics.
13. __________ is NOT one of the hierarchical social relationship categories.
a. Individualistic
b. Lineal-hierarchical
c. Collateral-individual
d. Collateral-mutual
14. __________ may result when counselors cannot convey understanding to culturally and
@
linguistically different clients.
a. Frustration
b. Invalidation
c. Both of the above.
Te
d. None of the above.
15. It is imperative that professional counselors interpret client presentation based on
a. norms from within the client’s culture.
b. norms from within the majority culture.
st
c. what the professional counselor has researched about the client’s culture.
d. All of the above.
ba
16. In order to increase open communication, counselors should consistently
a. take notes throughout sessions.
b. check with clients to ensure they are accurately interpreting and understanding
clients’ messages.
nk
c. write a synopsis of the session and ask the client to read it before the next session.
d. record counseling sessions with the consent of the client.
17. As counselors work with clients who experience daily prejudice and discrimination, it is
important that counselors examine
sm
a. clients’ emotions associated with these experiences.
b. clients’ environmental stressors associated with stereotyping.
c. their own prejudices.
d. All of the above.
af
3
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
For
Developing Multicultural Counseling
@
Competence: A Systems Approach
Te
Third Edition
Danica G. Hays, Ph. D., University of Nevada Las Vegas
st
Bradley T. Erford, Ph.D., Loyola University Maryland
ba
Prepared by
Amelia Minnich, Loyola University Maryland
nk
sm
Boston Columbus Indianapolis New York San Francisco Hoboken
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
af
Delhi Mexico City Sao Paolo Sydney Hong Kong Seoul Singapore Taipei Tokyo
ia
, Chapter 1: The Culturally Competent Counselor
Chapter Objectives
After reading this chapter, students will be able to:
Understand what being a culturally competent counselor entails.
Explain the changing U.S. demographics.
Describe cultural identity, culture, and cultural encapsulation.
Compare and contrast collectivism and individualism.
Describe different cultural considerations (i.e., gender, sexual orientation, socioeconomic
status, disability, spirituality).
Explain a professional counselor’s role in advocacy and social justice.
Describe worldview and understand how it is created (i.e., locus of control, locus of
responsibility).
Explain the impact of verbal and non-verbal communication in counseling.
Understand the differences of emotional expression and communication among diverse
cultures.
Describe the culturally based contextual factors (i.e., prejudice, discrimination, immigration,
@
acculturation, violence) that play a role in the counseling process.
Understand how to develop multicultural counseling competency.
Explain the factors that have created the underuse of counseling among minority groups.
Multiple Choice
Te
1. __________ is NOT one of the first three forces of counseling.
a. Psychodynamic
b. Gestalt
st
c. Behaviorism
d. Humanistic/Existentialism
2. One reason the United States has become so diverse is due to
ba
a. aging trends.
b. higher birth rates in some ethnic minority groups.
c. immigration trends.
d. All of the above.
nk
3. Ethnicity, gender, sexual identity, and spirituality are examples of
a. cultures.
b. identities.
c. subgroups of cultural groups.
sm
d. values.
af
1
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
,4. Cultural identities of clients should be acknowledged in counseling because client cultural
identities
a. may differ from the counselor’s cultural identity.
b. affect client experiences in counseling.
c. Both a and b.
d. None of the above.
5. The human experience of culture is mediated by
a. biological events.
b. historical events.
c. political events.
d. All of the above.
6. Ethnocentrism is a danger to the counseling profession because
a. counselors may project their values onto clients.
b. counselors may ignore how the client’s cultural values and beliefs may influence the
client.
c. there may be a disconnect between the counselor’s practicing theory and the client’s
worldview.
@
d. All of the above.
7. Cooperation, “saving face,” and interdependence are examples of
a. collectivistic values.
Te
b. individualistic values.
c. ethnocentric values.
d. worldview.
8. Those people born during the Baby Boomer generation were born between the years of
st
a. 1901 – 1924.
b. 1925 – 1942.
c. 1943 – 1960.
ba
d. 1961 – 1981.
9. Socioeconomic status (SES) is defined by
a. household income.
nk
b. education level.
c. access to health care.
d. All of the above.
10. _________ disabilities represent the majority of disabilities.
sm
a. Mental
b. Physical
c. Spiritual
d. None of the above.
af
2
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
, 11. Professional counselors who engage in advocacy efforts assume that there is a(n)
a. common goal for advocacy among other professionals.
b. power differential among U.S. individuals.
c. unconscious and unearned power among all cultural groups.
d. All of the above.
12. One way to deepen the level of understanding shared by a counselor and client is to use
a. sympathy.
b. metaphors.
c. projection.
d. kinesics.
13. __________ is NOT one of the hierarchical social relationship categories.
a. Individualistic
b. Lineal-hierarchical
c. Collateral-individual
d. Collateral-mutual
14. __________ may result when counselors cannot convey understanding to culturally and
@
linguistically different clients.
a. Frustration
b. Invalidation
c. Both of the above.
Te
d. None of the above.
15. It is imperative that professional counselors interpret client presentation based on
a. norms from within the client’s culture.
b. norms from within the majority culture.
st
c. what the professional counselor has researched about the client’s culture.
d. All of the above.
ba
16. In order to increase open communication, counselors should consistently
a. take notes throughout sessions.
b. check with clients to ensure they are accurately interpreting and understanding
clients’ messages.
nk
c. write a synopsis of the session and ask the client to read it before the next session.
d. record counseling sessions with the consent of the client.
17. As counselors work with clients who experience daily prejudice and discrimination, it is
important that counselors examine
sm
a. clients’ emotions associated with these experiences.
b. clients’ environmental stressors associated with stereotyping.
c. their own prejudices.
d. All of the above.
af
3
ia
Copyright © 2018 Pearson Education, Inc. All Rights Reserved.
