WGU C202 Exam 2025 Questions and
Answers
Claudette is an HR manager for XYZ Software Company. What can she do to best support
organizational strategy?
A. Reward, discipline, and terminate employees consistently.
B. Offer safety training at least annually
C. Publish the employee handbook on the company website
D. Acquire, develop, and retain the best employees. - ANS D. Acquire, develop, and retain
the best employees.
Linda is a manager of a department with 30 employees. Linda likes to think of herself as very
fashionable and is very concerned with what others think of her. She walks into her department
and fires anyone who is not dressed in the latest fashions. What has Linda done?
A. Broken the law because firing these employees is not at all fair
B. Practiced rational employment because this action is fair
C. Not broken the law as the fired employees are not in a protected group
D. broken the law as fired employees are all 38-year-old white males - ANS C. Not broken the
law as the fired employees are not in a protected group
Mark thinks his employer may not be paying him correctly for overtime he has worked. Which
law governs this issue?
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,A. National Labor Relations Act of 1935
B. Fair Labor Standards Act of 1938
C. Equal Pay Act of 1963
D. Worker Adjustment and Retraining Notification Act of 1988 - ANS B. Fair Labor Standards
Act of 1938
Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give
him a promotion if he will go on a date with her. What type of harassment is Jim experiencing?
A. Hostile environment harassment
B. Retaliation
C. Preferential treatment
D. Quid pro quo harassment - ANS D. Quid pro quo harassment
Oscar wants to avoid discriminating against any of his employees in hiring for a team leader
position in his department. He is requiring the exact same qualifications for all employees who
apply. Andrea thinks the qualifications discourage women from applying for the promotion.
What type of discrimination is Andrea claiming here?
A. Adverse impact
B. Disparate treatment
C. Diverse impact
D. Adverse effect - ANS A. Adverse impact
Which term best describes training that can help learners identify the most effective ways of
working with people from a particular culture or country?
A. Culture-specific cross-cultural training
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, B. Global awareness training
C. General cross-cultural training
D. Diversity-centered training - ANS A. Culture-specific cross-cultural training
Kim believes all Asians are hard workers. This statement is an example of what?
A. A perception of loss
B. A stereotype
C. Prejudice
D. Ignorance - ANS B. A stereotype
Nick is a supervisor who has a vacant position on his team. He has been asked to identify and
describe the important aspects of the position and the worker characteristics required to
succeed at it. What is this called?
A. Job analysis
B. Job enrichment
C. Job enlargement
D. Job rotation - ANS A. Job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He tells her
about who is really in charge, whom she needs to go to with questions, and how to go about
getting things done without stepping on anyone's toes. What is Travis explaining?
A. The company's organizational commitment
B. The company's organizational chart
C. The company's organizational design
D. The company's organizational structure - ANS D. The company's organizational structure
Pg. 3 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
Answers
Claudette is an HR manager for XYZ Software Company. What can she do to best support
organizational strategy?
A. Reward, discipline, and terminate employees consistently.
B. Offer safety training at least annually
C. Publish the employee handbook on the company website
D. Acquire, develop, and retain the best employees. - ANS D. Acquire, develop, and retain
the best employees.
Linda is a manager of a department with 30 employees. Linda likes to think of herself as very
fashionable and is very concerned with what others think of her. She walks into her department
and fires anyone who is not dressed in the latest fashions. What has Linda done?
A. Broken the law because firing these employees is not at all fair
B. Practiced rational employment because this action is fair
C. Not broken the law as the fired employees are not in a protected group
D. broken the law as fired employees are all 38-year-old white males - ANS C. Not broken the
law as the fired employees are not in a protected group
Mark thinks his employer may not be paying him correctly for overtime he has worked. Which
law governs this issue?
Pg. 1 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
,A. National Labor Relations Act of 1935
B. Fair Labor Standards Act of 1938
C. Equal Pay Act of 1963
D. Worker Adjustment and Retraining Notification Act of 1988 - ANS B. Fair Labor Standards
Act of 1938
Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give
him a promotion if he will go on a date with her. What type of harassment is Jim experiencing?
A. Hostile environment harassment
B. Retaliation
C. Preferential treatment
D. Quid pro quo harassment - ANS D. Quid pro quo harassment
Oscar wants to avoid discriminating against any of his employees in hiring for a team leader
position in his department. He is requiring the exact same qualifications for all employees who
apply. Andrea thinks the qualifications discourage women from applying for the promotion.
What type of discrimination is Andrea claiming here?
A. Adverse impact
B. Disparate treatment
C. Diverse impact
D. Adverse effect - ANS A. Adverse impact
Which term best describes training that can help learners identify the most effective ways of
working with people from a particular culture or country?
A. Culture-specific cross-cultural training
Pg. 2 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
, B. Global awareness training
C. General cross-cultural training
D. Diversity-centered training - ANS A. Culture-specific cross-cultural training
Kim believes all Asians are hard workers. This statement is an example of what?
A. A perception of loss
B. A stereotype
C. Prejudice
D. Ignorance - ANS B. A stereotype
Nick is a supervisor who has a vacant position on his team. He has been asked to identify and
describe the important aspects of the position and the worker characteristics required to
succeed at it. What is this called?
A. Job analysis
B. Job enrichment
C. Job enlargement
D. Job rotation - ANS A. Job analysis
Susan is new to the company, so Travis is filling her in on how things really work. He tells her
about who is really in charge, whom she needs to go to with questions, and how to go about
getting things done without stepping on anyone's toes. What is Travis explaining?
A. The company's organizational commitment
B. The company's organizational chart
C. The company's organizational design
D. The company's organizational structure - ANS D. The company's organizational structure
Pg. 3 Copyright © 2025 Jasonmcconell. ALL RIGHTS RESERVED.
