2024 Wellcare ACT Mastery Exam - Broker, QUESTIONS WITH ACCURATE VERIFIED ANSWERS (ACCURATE SOLUTIONS) A+ PASSED!! 2025 EXAM

5/22/25, 1:26 PM 2024 Wellcare ACT Mastery Exam - Broker, QUESTIONS WITH ACCURATE VERIFIED ANSWERS (ACCURATE SOLUTION…




2024 Wellcare ACT Mastery Exam - Broker,
QUESTIONS WITH ACCURATE VERIFIED
ANSWERS (ACCURATE SOLUTIONS) A+
PASSED!! 2025 EXAM

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Terms in this set (210)


Centene requires all True
contracted
brokers/agents to read,
understand, and agree to
Centene's Business Ethics
and Code of Conduct
Policy.
True
False




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The TPMO disclaimer a. Included in any marketing materials, including
must be used by any print materials and television advertisements
TPMO that sells plans on developed, used, or distributed by the TPMO.
behalf of more than one b. Verbally conveyed within the first minute of a
MA plan provider. The sales call.
disclaimer must be: c. Prominently displayed on TPMO websites
(Select all that apply.) (regardless of content).
a. Included in any d. Electronically conveyed when communicating
marketing materials, with a beneficiary through email, online chat, or
including print materials other electronic means of communication
and television (regardless of content).
advertisements
developed, used, or
distributed by the TPMO.
b. Verbally conveyed
within the first minute of a
sales call.
c. Prominently displayed
on TPMO websites
(regardless of content).
d. Electronically
conveyed when
communicating with a
beneficiary through
email, online chat, or
other electronic means
of communication
(regardless of content).

When a paper SOA form a. 48 Hours prior to
is used, it must be
completed __________
hosting the sales
presentation.
a. 48 Hours prior to
b. During
c. After




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When verifying a D-SNP True
beneficiary's Medicaid
eligibility through the
Ascend Medicaid search
tool, you should confirm
their current Medicaid
status qualifies for the
selected D-SNP being
enrolled in and explain
that changes in Medicaid
eligiblity may affect
enrollment and/or cost
sharing.
True
False

Medicare Star Ratings c. Member Payments
and performance are at
the forefront of
Wellcare's quality
strategy. Wellcare's
quality focus consists of
six drivers. Which of the
following is not a
Wellcare quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government
Customers




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Although options for d. All of these
capturing and submitting
SOAs vary by health plan,
Wellcare accepts SOAs
in which of the following
methods?
a. Ascend
b. Telephonic
c. Paper
d. All of these

Brokers/Agents can True
submit a support ticket
online through their
Centene Workbench
portal.
True
False

An SEP is a period True
outside of the ICEP, AEP,
or MA OEP when
beneficiaries can enroll
based solely on life
events that qualify for an
SEP period.
True
False




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