5/22/25, 11:46 AM 2025 wellcare - Mastery Test EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) A+ GRAD…
2025 wellcare - Mastery Test EXAM QUESTIONS
WITH COMPLETE SOLUTION GUIDE) (MULTIPLE
CHOICES) A+ GRADED 100% VERIFIED
Save
Terms in this set (62)
During an appointment, True
you may not discuss any
products not agreed to in
advance by the
beneficiary.
a. True
b. False
When a paper SOA form A. Prior to
is used, it must be
completed __________
hosting the sales
presentation.
a. Prior to
b. During
c. After
Brokers/Agents can True
submit a support ticket
online through their
Centene Workbench
portal.
Select one:
True
False
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,5/22/25, 11:46 AM 2025 wellcare - Mastery Test EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) A+ GRAD…
Wellcare does not need False
to be informed of all
marketing/sales events at
which plans or materials
will be presented or
distributed (Formal &
Informal).
Select one:
True
False
Which of the following D. All of the above
actions are you required
to do when contacted
regarding an allegation
of noncompliant activity?
a. Speak with the
investigator as quickly as
possible.
b. Answer all questions
honestly and completely.
c. Offer information and
documents important to
the investigation.
d. All of the above
Key areas you as a D. All of the above
broker/agent have
control over and impact
upon regarding Star
Ratings for quality are:
a. Member
Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of the above
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, 5/22/25, 11:46 AM 2025 wellcare - Mastery Test EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) A+ GRAD…
Noting the correct True
enrollment period on
enrollment applications
helps in preventing
delayed enrollment
processing.
Select one:
True
False
Health plan fax numbers True
vary for health plans that
offer fax enrollment
submissions.
Select one:
True
False
Centene requires all True
contracted
brokers/agents to read,
understand, and agree to
Centene's Business Ethics
and Code of Conduct
Policy.
Select one:
True
False
https://quizlet.com/1047046859/2025-wellcare-mastery-test-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verifie… 3/19
2025 wellcare - Mastery Test EXAM QUESTIONS
WITH COMPLETE SOLUTION GUIDE) (MULTIPLE
CHOICES) A+ GRADED 100% VERIFIED
Save
Terms in this set (62)
During an appointment, True
you may not discuss any
products not agreed to in
advance by the
beneficiary.
a. True
b. False
When a paper SOA form A. Prior to
is used, it must be
completed __________
hosting the sales
presentation.
a. Prior to
b. During
c. After
Brokers/Agents can True
submit a support ticket
online through their
Centene Workbench
portal.
Select one:
True
False
https://quizlet.com/1047046859/2025-wellcare-mastery-test-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verifie… 1/19
,5/22/25, 11:46 AM 2025 wellcare - Mastery Test EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) A+ GRAD…
Wellcare does not need False
to be informed of all
marketing/sales events at
which plans or materials
will be presented or
distributed (Formal &
Informal).
Select one:
True
False
Which of the following D. All of the above
actions are you required
to do when contacted
regarding an allegation
of noncompliant activity?
a. Speak with the
investigator as quickly as
possible.
b. Answer all questions
honestly and completely.
c. Offer information and
documents important to
the investigation.
d. All of the above
Key areas you as a D. All of the above
broker/agent have
control over and impact
upon regarding Star
Ratings for quality are:
a. Member
Satisfaction/Experience
b. Complaints
c. Rapid Disenrollment
d. All of the above
https://quizlet.com/1047046859/2025-wellcare-mastery-test-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verifie… 2/19
, 5/22/25, 11:46 AM 2025 wellcare - Mastery Test EXAM QUESTIONS WITH COMPLETE SOLUTION GUIDE) (MULTIPLE CHOICES) A+ GRAD…
Noting the correct True
enrollment period on
enrollment applications
helps in preventing
delayed enrollment
processing.
Select one:
True
False
Health plan fax numbers True
vary for health plans that
offer fax enrollment
submissions.
Select one:
True
False
Centene requires all True
contracted
brokers/agents to read,
understand, and agree to
Centene's Business Ethics
and Code of Conduct
Policy.
Select one:
True
False
https://quizlet.com/1047046859/2025-wellcare-mastery-test-exam-questions-with-complete-solution-guide-multiple-choices-a-graded-100-verifie… 3/19
