MGT-420 Exam #2 Questions from Book
with complete solutions
1. Individual differences are important because they ____________ (a) mean we have to be
different (b) reduce the importance of individuality (c) show that some cultural groups are
superior to others (d) help us more accurately predict how and why people act as they do -
correct answer ✔✔D
2. Self-awareness is ____________ awareness of others. (a) more important than (b) less
important than (c) as important as (d) not at all related to - correct answer ✔✔C
3. Self-efficacy is a form of ___________ (a) self-awareness (b) self-esteem (c) nurture (d)
agreeableness - correct answer ✔✔B
4. Personality encompasses ____________. (a) the overall combination of characteristics that
capture the unique nature of a person (b) only the nurture components of self (c) only the
nature components of self (d) how self-aware someone is - correct answer ✔✔A
5. People who are high in internal locus of control ____________. (a) believe what happens to
them is determined by environmental forces such as fate (b) believe that they control their own
fate or destiny (c) are highly extraverted (d) do worse on tasks requiring learning and initiative -
correct answer ✔✔B
6. Proactive personality is ____________ in today's work environments. (a) punished (b) missing
(c) becoming more important (d) losing importance - correct answer ✔✔C
8. Managers who are hard-driving, detail-oriented, have high performance standards, and thrive
on routine could be characterized as ____________. (a) Type B (b) Type A (c) high self-monitors
(d) low Machs - correct answer ✔✔B
, 9. Eustress is ____________ stress, while distress is ____________ stress. (a) constructive,
destructive (b) destructive, constructive (c) negative, positive (d) the most common, the most
relevant - correct answer ✔✔A
10. Coping involves both ____________ and ____________ elements. (a) cognitive, intellectual
(b) promotion, prevention (c) problem-focused, emotion-focused (d) cultural, psychological -
correct answer ✔✔C
11. When it comes to values, ____________. (a) instrumental values are more important than
terminal values (b) value congruence is what seems to be most important for satisfaction (c) it is
rare that people hold similar values (d) most cultures share the same values - correct answer
✔✔B
12. Culture is ____________. (a) a person's major beliefs and personal orientation concerning a
range of issues (b) the way a person gathers and evaluates information (c) the way someone
appears to others when interacting in social settings (d) the learned, shared way of doing things
in a particular society - correct answer ✔✔D
13. Th e demographic makeup of the workforce ____________ (a) has been relatively stable (b)
is not related to managerial practices (c) has experienced dramatic changes in recent decades
(d) is becoming less of an issue for management - correct answer ✔✔C
14. Companies that ____________ experience the greatest benefit ts of workforce diversity (a)
have learned to employ people because of their difference (b) have learned to employ people in
spite of their difference (c) have not worried about people's difference (d) have implemented
diversity programs based only on affirmative action - correct answer ✔✔A
15. The experience in which simply having various diversity groups makes that group category
salient in people's minds is an example of ____________. (a) stigma (b) leaking pipeline (c)
inclusion (d) social identity theory - correct answer ✔✔D
with complete solutions
1. Individual differences are important because they ____________ (a) mean we have to be
different (b) reduce the importance of individuality (c) show that some cultural groups are
superior to others (d) help us more accurately predict how and why people act as they do -
correct answer ✔✔D
2. Self-awareness is ____________ awareness of others. (a) more important than (b) less
important than (c) as important as (d) not at all related to - correct answer ✔✔C
3. Self-efficacy is a form of ___________ (a) self-awareness (b) self-esteem (c) nurture (d)
agreeableness - correct answer ✔✔B
4. Personality encompasses ____________. (a) the overall combination of characteristics that
capture the unique nature of a person (b) only the nurture components of self (c) only the
nature components of self (d) how self-aware someone is - correct answer ✔✔A
5. People who are high in internal locus of control ____________. (a) believe what happens to
them is determined by environmental forces such as fate (b) believe that they control their own
fate or destiny (c) are highly extraverted (d) do worse on tasks requiring learning and initiative -
correct answer ✔✔B
6. Proactive personality is ____________ in today's work environments. (a) punished (b) missing
(c) becoming more important (d) losing importance - correct answer ✔✔C
8. Managers who are hard-driving, detail-oriented, have high performance standards, and thrive
on routine could be characterized as ____________. (a) Type B (b) Type A (c) high self-monitors
(d) low Machs - correct answer ✔✔B
, 9. Eustress is ____________ stress, while distress is ____________ stress. (a) constructive,
destructive (b) destructive, constructive (c) negative, positive (d) the most common, the most
relevant - correct answer ✔✔A
10. Coping involves both ____________ and ____________ elements. (a) cognitive, intellectual
(b) promotion, prevention (c) problem-focused, emotion-focused (d) cultural, psychological -
correct answer ✔✔C
11. When it comes to values, ____________. (a) instrumental values are more important than
terminal values (b) value congruence is what seems to be most important for satisfaction (c) it is
rare that people hold similar values (d) most cultures share the same values - correct answer
✔✔B
12. Culture is ____________. (a) a person's major beliefs and personal orientation concerning a
range of issues (b) the way a person gathers and evaluates information (c) the way someone
appears to others when interacting in social settings (d) the learned, shared way of doing things
in a particular society - correct answer ✔✔D
13. Th e demographic makeup of the workforce ____________ (a) has been relatively stable (b)
is not related to managerial practices (c) has experienced dramatic changes in recent decades
(d) is becoming less of an issue for management - correct answer ✔✔C
14. Companies that ____________ experience the greatest benefit ts of workforce diversity (a)
have learned to employ people because of their difference (b) have learned to employ people in
spite of their difference (c) have not worried about people's difference (d) have implemented
diversity programs based only on affirmative action - correct answer ✔✔A
15. The experience in which simply having various diversity groups makes that group category
salient in people's minds is an example of ____________. (a) stigma (b) leaking pipeline (c)
inclusion (d) social identity theory - correct answer ✔✔D
