MGT-420 Exam #1 Self-Test Questions |
Exploring Management fully solved to
pass
1. If a sales department supervisor is held accountable by a middle manager for the
department's performance, on whom is the department supervisor dependent in making this
performance possible? (a) Board of directors(b) Top management(c) Customers or clients(d)
Department salespersons - correct answer ✔✔D
2. The management function of _________ is being activated when a bookstore manager
measures daily sales in the magazine section and compares them with daily sales targets.(a)
planning(b) agenda setting(c) controlling(d) delegating - correct answer ✔✔C
3. The process of building and maintaining good working relationships with others who may
someday help a manager implement his or her work agendas is called _________.(a)
governance(b) networking(c) emotional intelligence(d) entrepreneurship - correct answer ✔✔B
5. An effective manager is someone who helps others to achieve high levels of both _________
and _________.(a) pay; satisfaction(b) performance; satisfaction(c) performance; pay(d) pay;
quality of work life - correct answer ✔✔B
8. A company buys cloth in one country, has designs made in another country, has the garments
sewn in another country, and sells the fi nished product inyet other countries. This firm is
actively engaging ithe practice of _________.(a) job migration(b) performance eff activeness(c)
value creation(d) global sourcing - correct answer ✔✔D
11. Th e manager's role in the "upside-down pyramid"view of organizations is best described as
providing _________ so that operating workers can directly serve _________.(a) direction; top
management(b) leadership; organizational goals(c) support; customers(d) agendas; networking -
correct answer ✔✔C
, 12. When a team leader clarifies desired work targets and deadlines for a work team, he or she
is fulfiling the management function of _________.(a) planning(b) delegating(c) controlling(d)
supervising - correct answer ✔✔A
13. Th e research of Mintzberg and others concludesthat most managers _________.(a) work at
a leisurely pace.(b) have blocks of private time for planning.(c) always live with the pressures of
performance responsibility.(d) have the advantages of short workweeks. - correct answer ✔✔C
14. Emotional intelligence helps us to manage our-selves and our relationships eff ectively.
Someonethat is high in emotional intelligence will have the capacity to _________, an ability to
think before acting and to control potentially disruptive emo-tions and actions.(a) set
agendas(b) show motivation(c) self-regulate(d) act as a leader - correct answer ✔✔C
15. Which of the following is a responsibility that is most associated with the work of a CEO, or
chief executive offi cer, of a large compan(a) Aligning the company with changes in the exter-nal
environment(b) Reviewing annual pay raises for all employees(c) Monitoring short-term
performance of lower-level task forces and committees(d) Conducting hiring interviews for new
college graduates - correct answer ✔✔A
9. The intellectual capital equation states: Intellectual Capital x ________________ =
Commitment.(a) Diversity(b) Confidenc(c) Competency(d) Communication - correct answer
✔✔C
10. If the direction in managerial work today is away from command and control, what is it
heading towards?(a) Coaching and facilitating(b) Telling and selling(c) Pushing and pulling(d)
Carrot and stick - correct answer ✔✔A
4. According to Robert Katz, _________ skills are more likely to be emphasized by top managers
than by first-line managers(a) human(b) conceptual(c) informational(d) technical - correct
answer ✔✔B
Exploring Management fully solved to
pass
1. If a sales department supervisor is held accountable by a middle manager for the
department's performance, on whom is the department supervisor dependent in making this
performance possible? (a) Board of directors(b) Top management(c) Customers or clients(d)
Department salespersons - correct answer ✔✔D
2. The management function of _________ is being activated when a bookstore manager
measures daily sales in the magazine section and compares them with daily sales targets.(a)
planning(b) agenda setting(c) controlling(d) delegating - correct answer ✔✔C
3. The process of building and maintaining good working relationships with others who may
someday help a manager implement his or her work agendas is called _________.(a)
governance(b) networking(c) emotional intelligence(d) entrepreneurship - correct answer ✔✔B
5. An effective manager is someone who helps others to achieve high levels of both _________
and _________.(a) pay; satisfaction(b) performance; satisfaction(c) performance; pay(d) pay;
quality of work life - correct answer ✔✔B
8. A company buys cloth in one country, has designs made in another country, has the garments
sewn in another country, and sells the fi nished product inyet other countries. This firm is
actively engaging ithe practice of _________.(a) job migration(b) performance eff activeness(c)
value creation(d) global sourcing - correct answer ✔✔D
11. Th e manager's role in the "upside-down pyramid"view of organizations is best described as
providing _________ so that operating workers can directly serve _________.(a) direction; top
management(b) leadership; organizational goals(c) support; customers(d) agendas; networking -
correct answer ✔✔C
, 12. When a team leader clarifies desired work targets and deadlines for a work team, he or she
is fulfiling the management function of _________.(a) planning(b) delegating(c) controlling(d)
supervising - correct answer ✔✔A
13. Th e research of Mintzberg and others concludesthat most managers _________.(a) work at
a leisurely pace.(b) have blocks of private time for planning.(c) always live with the pressures of
performance responsibility.(d) have the advantages of short workweeks. - correct answer ✔✔C
14. Emotional intelligence helps us to manage our-selves and our relationships eff ectively.
Someonethat is high in emotional intelligence will have the capacity to _________, an ability to
think before acting and to control potentially disruptive emo-tions and actions.(a) set
agendas(b) show motivation(c) self-regulate(d) act as a leader - correct answer ✔✔C
15. Which of the following is a responsibility that is most associated with the work of a CEO, or
chief executive offi cer, of a large compan(a) Aligning the company with changes in the exter-nal
environment(b) Reviewing annual pay raises for all employees(c) Monitoring short-term
performance of lower-level task forces and committees(d) Conducting hiring interviews for new
college graduates - correct answer ✔✔A
9. The intellectual capital equation states: Intellectual Capital x ________________ =
Commitment.(a) Diversity(b) Confidenc(c) Competency(d) Communication - correct answer
✔✔C
10. If the direction in managerial work today is away from command and control, what is it
heading towards?(a) Coaching and facilitating(b) Telling and selling(c) Pushing and pulling(d)
Carrot and stick - correct answer ✔✔A
4. According to Robert Katz, _________ skills are more likely to be emphasized by top managers
than by first-line managers(a) human(b) conceptual(c) informational(d) technical - correct
answer ✔✔B
