MGT-420 Midterm (questions n answers)
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The process of management involves the functions of planning, _______ , leading and
controlling - correct answer ✔✔Organizing
An effective manager achieves both high performance results and high levels of _________
among people doing the required work - correct answer ✔✔Satisfaction
Performance efficiency is a measure of the ______ associated with task accomplishment -
correct answer ✔✔Resource costs
The requirement that a manager answers to a higher level boss for performance results
achieved by a work team is called _______ - correct answer ✔✔Accountability
Productivity is a measure of the _______ and _______ of work produced, relative to the cost of
inputs - correct answer ✔✔Quantity, quality
_______ managers pay special attention to the external environment, looking for problems and
opportunities and finding ways for the organization to best deal with them - correct answer
✔✔Top
The accounting manager for a local newspaper would be considered a _______ manager,
whereas the editorial director for sports would be considered a ______ manager - correct
answer ✔✔Staff, Line
When a team leader clarifies desired work targets and deadlines for members of a work team,
they are fulfilling the management function of _______ - correct answer ✔✔Planning
, The process of building and maintaining good relationships with others who may help
implement a managers work agendas is called _______ - correct answer ✔✔Networking
I'm Katz framework, top managers tend to rely more on their ________ skills than do first line
managers - correct answer ✔✔Conceptual
The management function of _______ is being performed when a retail manager measures
daily sales in the women's apparel department and compares them with daily sales targets -
correct answer ✔✔Controlling
The assumption that people are complex with widely varying needs is most associated with the
_______ management approaches - correct answer ✔✔Behavioral
The father of scientific management is ______ - correct answer ✔✔Taylor
When the registrar of a university deals with students by an identification number rather than a
name, which characteristic of bureaucracy is being displayed and what is its intended benefit? -
correct answer ✔✔Impersonality, fairness
If an organization was performing poorly and Henri Fayol was called in as a consultant, what
would he most likely suggest to improve things? - correct answer ✔✔Teach managers to better
plan and control
Advice to study a job, carefully train workers to do that job, and link financial incentives to job
performance would most likely come from ________ - correct answer ✔✔Scientific
management
The highest level in maslows hierarchy includes _______ needs - correct answer ✔✔Self-
actualization
A+ rated
The process of management involves the functions of planning, _______ , leading and
controlling - correct answer ✔✔Organizing
An effective manager achieves both high performance results and high levels of _________
among people doing the required work - correct answer ✔✔Satisfaction
Performance efficiency is a measure of the ______ associated with task accomplishment -
correct answer ✔✔Resource costs
The requirement that a manager answers to a higher level boss for performance results
achieved by a work team is called _______ - correct answer ✔✔Accountability
Productivity is a measure of the _______ and _______ of work produced, relative to the cost of
inputs - correct answer ✔✔Quantity, quality
_______ managers pay special attention to the external environment, looking for problems and
opportunities and finding ways for the organization to best deal with them - correct answer
✔✔Top
The accounting manager for a local newspaper would be considered a _______ manager,
whereas the editorial director for sports would be considered a ______ manager - correct
answer ✔✔Staff, Line
When a team leader clarifies desired work targets and deadlines for members of a work team,
they are fulfilling the management function of _______ - correct answer ✔✔Planning
, The process of building and maintaining good relationships with others who may help
implement a managers work agendas is called _______ - correct answer ✔✔Networking
I'm Katz framework, top managers tend to rely more on their ________ skills than do first line
managers - correct answer ✔✔Conceptual
The management function of _______ is being performed when a retail manager measures
daily sales in the women's apparel department and compares them with daily sales targets -
correct answer ✔✔Controlling
The assumption that people are complex with widely varying needs is most associated with the
_______ management approaches - correct answer ✔✔Behavioral
The father of scientific management is ______ - correct answer ✔✔Taylor
When the registrar of a university deals with students by an identification number rather than a
name, which characteristic of bureaucracy is being displayed and what is its intended benefit? -
correct answer ✔✔Impersonality, fairness
If an organization was performing poorly and Henri Fayol was called in as a consultant, what
would he most likely suggest to improve things? - correct answer ✔✔Teach managers to better
plan and control
Advice to study a job, carefully train workers to do that job, and link financial incentives to job
performance would most likely come from ________ - correct answer ✔✔Scientific
management
The highest level in maslows hierarchy includes _______ needs - correct answer ✔✔Self-
actualization
