MGT 420 Test 3 questions with 100%
complete solutions A+ rated
Conflict - correct answer ✔✔occur whenever disagreements exist in a social setting or when
emotional antagonisms create friction between individuals or groups.
Substantive - correct answer ✔✔A fundamental disagreement over ends or goals to be pursued,
and the means for their
accomplishment
Emotional - correct answer ✔✔Interpersonal difficulties that arise over feelings of anger,
mistrust, dislike, fear, resentment, and the like.
Levels of Conflict in Organizations - correct answer ✔✔-Interpersonal
-Intrapersonal
-Intergroup
-Inter-organizational
Interpersonal conflict - correct answer ✔✔occurs between two or more individuals who are in
opposition to one another. It may be substantive, emotional, or both.
intrapersonal conflict - correct answer ✔✔•Approach-approach conflict occurs when a person
must choose between two positive and equally attractive alternatives.
•Avoidance-avoidance conflict occurs when a person must choose between two negative and
equally unattractive alternatives.
•Approach-avoidance conflict occurs when a person must decide to do something that has both
positive and negative consequences.
, intergroup conflict - correct answer ✔✔occurs between teams, perhaps ones competing for
scarce resources or rewards, and perhaps ones whose members have emotional problems with
one.
interorganizational conflict - correct answer ✔✔most commonly thought of in terms of the
competition and rivalry that characterizes firms operating in the same markets.
dysfunctional conflict - correct answer ✔✔conflict that hinders the organization's performance
or threatens its interests
functional conflict - correct answer ✔✔conflict that supports the goals of the group and
improves its performance
Culture and conflict - correct answer ✔✔Culture and cultural differences must be considered for
their conflict potential.
Sensitivity and respect when working across cultures can often tap the performance advantages
of both diversity and constructive conflict.
Conflict resolution - correct answer ✔✔Situation in which the underlying reasons for a given
destructive conflict are eliminated.
Conflict suppression - correct answer ✔✔No change in antecedent conditions occurs even
though the manifest conflict behaviors may be temporarily controlled.
4 Stages of Conflict: - correct answer ✔✔Conflict antecedents, perceived conflict, felt conflict,
manifest conflict
Conflict antecedents - correct answer ✔✔Establish the conditions from which conflicts are likely
to emerge.
complete solutions A+ rated
Conflict - correct answer ✔✔occur whenever disagreements exist in a social setting or when
emotional antagonisms create friction between individuals or groups.
Substantive - correct answer ✔✔A fundamental disagreement over ends or goals to be pursued,
and the means for their
accomplishment
Emotional - correct answer ✔✔Interpersonal difficulties that arise over feelings of anger,
mistrust, dislike, fear, resentment, and the like.
Levels of Conflict in Organizations - correct answer ✔✔-Interpersonal
-Intrapersonal
-Intergroup
-Inter-organizational
Interpersonal conflict - correct answer ✔✔occurs between two or more individuals who are in
opposition to one another. It may be substantive, emotional, or both.
intrapersonal conflict - correct answer ✔✔•Approach-approach conflict occurs when a person
must choose between two positive and equally attractive alternatives.
•Avoidance-avoidance conflict occurs when a person must choose between two negative and
equally unattractive alternatives.
•Approach-avoidance conflict occurs when a person must decide to do something that has both
positive and negative consequences.
, intergroup conflict - correct answer ✔✔occurs between teams, perhaps ones competing for
scarce resources or rewards, and perhaps ones whose members have emotional problems with
one.
interorganizational conflict - correct answer ✔✔most commonly thought of in terms of the
competition and rivalry that characterizes firms operating in the same markets.
dysfunctional conflict - correct answer ✔✔conflict that hinders the organization's performance
or threatens its interests
functional conflict - correct answer ✔✔conflict that supports the goals of the group and
improves its performance
Culture and conflict - correct answer ✔✔Culture and cultural differences must be considered for
their conflict potential.
Sensitivity and respect when working across cultures can often tap the performance advantages
of both diversity and constructive conflict.
Conflict resolution - correct answer ✔✔Situation in which the underlying reasons for a given
destructive conflict are eliminated.
Conflict suppression - correct answer ✔✔No change in antecedent conditions occurs even
though the manifest conflict behaviors may be temporarily controlled.
4 Stages of Conflict: - correct answer ✔✔Conflict antecedents, perceived conflict, felt conflict,
manifest conflict
Conflict antecedents - correct answer ✔✔Establish the conditions from which conflicts are likely
to emerge.
