NAB NHA Exam- Leadership and
Management Questions and Answers 2025
GoverningABodyA-ACORRECTAANSWERSA-
REQUIREDAbyACMS,AwhetherAsoleAproprietorship,Apartnership,AorAcorporation
corporationsA-ACORRECTAANSWERSA-
areArequiredAbyAstateAtoAhaveAArticlesAofAIncorporationAthatAspecifyAofficers,Aboard,Amemb
ership.
closelyAheldAcorporationA-ACORRECTAANSWERSA-
lessAshareholders,AmostAareA5AorAless,AlessAformalAorganization.
PublicACorporationA-ACORRECTAANSWERSA-
manyAshareholders,AveryAstructured,Abylaws
makeAupA-ACORRECTAANSWERSA-mayAbeAoneApersonAorAmanyA-
AthereAisAnotAtypicalAboardAstructureAinANFs
DutiesAofACorpA-ACORRECTAANSWERSA-MissionAStatementA-
AwhatAfacilityAisAtoAdoA(majorAduty)|BoardAestablishingAmeasurableAgoas|EmployAagentA(N
HA).ARequiredAbyACMS|EstablishingAandAimplementingApoliciesAandAprocedures.ACMSAsa
ysAlegallyAresponsibleAforAoperations|ApproveAbudget|EvaluateAadministrator'sAmangeme
nt|BoardAdoesAnotAgetAintoAday-to-dayAoperations
BylawsA-ACORRECTAANSWERSA-
mostlyAbyAcorporations.ARulesAtoAgovernAcorporationAitself.ANotAtooAspecific.ATellsAWHATA
copAorationAwillAdo.IncludesAdutiesAofABoard,Aofficers,Acommittees.APreparedAbyAcorporate
Amembers.AUsedAasAbasisAforAwritingApoliciesAandAproceduresAforAeachAunitAofAcorp.ATellsA
HOW AactivitiesAtoAbeAcarriedAout.AUsuallyApreparedAbyAadministrator,AandAapprovedAbyAbo
ard.
GoverningAbody/administratorArelationshipA-ACORRECTAANSWERSA-
NHAAonlyApersonAreportingAdirectlyAtoAGB,AusuallyAthroughAtheAchainAofAcommand,Ae.g.Are
gionalAdirector,AVPAofAoperations,Aetc.ARepresentsAhis/herAstaffAinAbestAlight-
accurate,Aobjective,Afactual.AReportsAtoAGBAasArequestedA-
Acensus,Apersonnel,AfinancialAreports,AregulationAchanges.A(keepAfullyAinformed,Aotherwis
eAgrapevineAgetsAtoAthem.)
Directives/policies/proceduresA.|A-ACORRECTAANSWERSA-
ofAGBAinterpretedAproperly,AwhetherAagreeAorAnot.ALetAEmployeesAgripe,AbutAsupportAGB
GBAlistenA-ACORRECTAANSWERSA-
toAemployeeAcomplaintsAbutAreferAthemAtoAsupervisorAorANHA.AInformANHA
RoleAconfusionA-A-ACORRECTAANSWERSA-
GBAmembersAusuallyAsuccessfulAinAanotherAfield.ANotAhaveAsame,AclearlyAdefinedAsolutio
ns
DutyAofAobedienceApartnershipA-ACORRECTAANSWERSA-
partnerAowesAhisApartnersAaAdutyAtoAactAinAobedienceAtoAtheApartnershipAagreementAonAall
AbusinessAdecisions.APersonallyAliableAifAdoesAnot.
CorporationA-ACORRECTAANSWERSA-
DirectorsAandAofficersAmustAactAwithinAtheAauthorityAgrantedAthemA-
, AusuallyAinAbylawsAandAarticlesAofAincorporation.ACanAbeAheldAliableAforAanyAunauthorizedA
actions.
dutyAofAdiligenceA-ACORRECTAANSWERSA-
Partners,AboardAmembers,AandAadministratorsAmustAdischargeAdutiesAinAgoodAfaith,AwithAc
areAandAprudence,AiAmannerAshe/heAbelievesAisAinbestAinterestAofAorganization.AAdminstrt
aorAmustAexerciseAknowledgeAandAskillAhe/sheAprofessesAtoAhaveAasAaAlicensee.
ManagementA-ACORRECTAANSWERSA-
CreatingAandAmaintaingAanAenvironmentAwithinAanAorganizationAthatAmakesAitApossibleAfor
Astaff AtoAworkAtogetherAtowardAcommonAgoals.AGettingAworkAdoneAwithAandAthroughAother
s.
FunctionsAofAManagersA(supervisors):APlanningA-ACORRECTAANSWERSA-
settingAgoals,AestablishingAPPR's,Aprograms,Abudgets,Aetc.AthatAdetermineAwhat,Ahow,Awh
en,AwhereAandAbyAwhomAworkAisAtoAbeAdone.ACENTRALATASKAisAplanningAasAitApermeate
sAallAotherAfunctions.
PurposeA-ACORRECTAANSWERSA-
primaryAfocusAonAobtainingAgoalsA|offsestAuncertaintyAandAchange|developAeconomicalAo
perations,Aand|facilitateAcontrol|
PrimaryAvalueA-ACORRECTAANSWERSA-
AdministratorAisAchargeAwhetherAshe/heAisApresentAorAnot
TypesAofAplans:AmissionA-ACORRECTAANSWERSA-
basicAtaskAassignedAtoAanAenterpriseAbyAsociety.AInAnursingAhomesAtheAmissionAisALTC
goalsAorAobjectivesA-ACORRECTAANSWERSA-
endAresultsAorAproductAtowardAwhichAallAeffortAisAdirected||a.AshortArange|b.AlongArange|c.A
goalAorientedAneeded||(TheseASHOULDASTIMULATEAaction)
StrategiesA-ACORRECTAANSWERSA-
generalAplanAthatAfocusesAonAlongArangeAgoals.A||WhatAwillAfacilityAbeAlike,AlookAlike,AfeelAli
ke,AsoundAlike,AandAreactAlike,AinAtheAfuture
policiesA-ACORRECTAANSWERSA-
broadAgeneralAstatementsAtoAguideAdecisionAmakingAandAtoAsomeAextentAactionAinAachievi
ngAgoals.AallowsAflexibilityAinAjudgment.
proceduresA-ACORRECTAANSWERSA-
stepAbyAstepAmeansAbyAwhichAtasksAareAperformed.AallowsAlessAflexibilityAinAdecisionAmaki
ng
rulesA-ACORRECTAANSWERSA-
specific,AauthoritativeAguidesAthatArequireAanAactionAbeAtakenAorAnotAtaken.AallowsAnoAflexi
bilityAinAdecisionAmaking.AemployeesAcanAuseAnoAjudgment,AsoAshouldAhaveAfewAasApossi
ble.
programsA-ACORRECTAANSWERSA-
summationsAofAgoals,APPR's,Abudgets,AworkAandAspaceAassignments,AandAresources.
budgetsA-ACORRECTAANSWERSA-
planAexpressedAinAnumericalAtermsAthatAoutlineAexpectedAresults
evaluatingAeffectivenessAofApoliciesAandAprocedures.AAreAthey:A-ACORRECTAANSWERSA-
written|differentiated|taught/understood|monitoredAtoAbeAsureAtheyAareAfollowed|helpAmee
tAgoals|flexibleA-AifAdon'tAhelp,Achange|reviewedAandAupdatedAregularly
Management Questions and Answers 2025
GoverningABodyA-ACORRECTAANSWERSA-
REQUIREDAbyACMS,AwhetherAsoleAproprietorship,Apartnership,AorAcorporation
corporationsA-ACORRECTAANSWERSA-
areArequiredAbyAstateAtoAhaveAArticlesAofAIncorporationAthatAspecifyAofficers,Aboard,Amemb
ership.
closelyAheldAcorporationA-ACORRECTAANSWERSA-
lessAshareholders,AmostAareA5AorAless,AlessAformalAorganization.
PublicACorporationA-ACORRECTAANSWERSA-
manyAshareholders,AveryAstructured,Abylaws
makeAupA-ACORRECTAANSWERSA-mayAbeAoneApersonAorAmanyA-
AthereAisAnotAtypicalAboardAstructureAinANFs
DutiesAofACorpA-ACORRECTAANSWERSA-MissionAStatementA-
AwhatAfacilityAisAtoAdoA(majorAduty)|BoardAestablishingAmeasurableAgoas|EmployAagentA(N
HA).ARequiredAbyACMS|EstablishingAandAimplementingApoliciesAandAprocedures.ACMSAsa
ysAlegallyAresponsibleAforAoperations|ApproveAbudget|EvaluateAadministrator'sAmangeme
nt|BoardAdoesAnotAgetAintoAday-to-dayAoperations
BylawsA-ACORRECTAANSWERSA-
mostlyAbyAcorporations.ARulesAtoAgovernAcorporationAitself.ANotAtooAspecific.ATellsAWHATA
copAorationAwillAdo.IncludesAdutiesAofABoard,Aofficers,Acommittees.APreparedAbyAcorporate
Amembers.AUsedAasAbasisAforAwritingApoliciesAandAproceduresAforAeachAunitAofAcorp.ATellsA
HOW AactivitiesAtoAbeAcarriedAout.AUsuallyApreparedAbyAadministrator,AandAapprovedAbyAbo
ard.
GoverningAbody/administratorArelationshipA-ACORRECTAANSWERSA-
NHAAonlyApersonAreportingAdirectlyAtoAGB,AusuallyAthroughAtheAchainAofAcommand,Ae.g.Are
gionalAdirector,AVPAofAoperations,Aetc.ARepresentsAhis/herAstaffAinAbestAlight-
accurate,Aobjective,Afactual.AReportsAtoAGBAasArequestedA-
Acensus,Apersonnel,AfinancialAreports,AregulationAchanges.A(keepAfullyAinformed,Aotherwis
eAgrapevineAgetsAtoAthem.)
Directives/policies/proceduresA.|A-ACORRECTAANSWERSA-
ofAGBAinterpretedAproperly,AwhetherAagreeAorAnot.ALetAEmployeesAgripe,AbutAsupportAGB
GBAlistenA-ACORRECTAANSWERSA-
toAemployeeAcomplaintsAbutAreferAthemAtoAsupervisorAorANHA.AInformANHA
RoleAconfusionA-A-ACORRECTAANSWERSA-
GBAmembersAusuallyAsuccessfulAinAanotherAfield.ANotAhaveAsame,AclearlyAdefinedAsolutio
ns
DutyAofAobedienceApartnershipA-ACORRECTAANSWERSA-
partnerAowesAhisApartnersAaAdutyAtoAactAinAobedienceAtoAtheApartnershipAagreementAonAall
AbusinessAdecisions.APersonallyAliableAifAdoesAnot.
CorporationA-ACORRECTAANSWERSA-
DirectorsAandAofficersAmustAactAwithinAtheAauthorityAgrantedAthemA-
, AusuallyAinAbylawsAandAarticlesAofAincorporation.ACanAbeAheldAliableAforAanyAunauthorizedA
actions.
dutyAofAdiligenceA-ACORRECTAANSWERSA-
Partners,AboardAmembers,AandAadministratorsAmustAdischargeAdutiesAinAgoodAfaith,AwithAc
areAandAprudence,AiAmannerAshe/heAbelievesAisAinbestAinterestAofAorganization.AAdminstrt
aorAmustAexerciseAknowledgeAandAskillAhe/sheAprofessesAtoAhaveAasAaAlicensee.
ManagementA-ACORRECTAANSWERSA-
CreatingAandAmaintaingAanAenvironmentAwithinAanAorganizationAthatAmakesAitApossibleAfor
Astaff AtoAworkAtogetherAtowardAcommonAgoals.AGettingAworkAdoneAwithAandAthroughAother
s.
FunctionsAofAManagersA(supervisors):APlanningA-ACORRECTAANSWERSA-
settingAgoals,AestablishingAPPR's,Aprograms,Abudgets,Aetc.AthatAdetermineAwhat,Ahow,Awh
en,AwhereAandAbyAwhomAworkAisAtoAbeAdone.ACENTRALATASKAisAplanningAasAitApermeate
sAallAotherAfunctions.
PurposeA-ACORRECTAANSWERSA-
primaryAfocusAonAobtainingAgoalsA|offsestAuncertaintyAandAchange|developAeconomicalAo
perations,Aand|facilitateAcontrol|
PrimaryAvalueA-ACORRECTAANSWERSA-
AdministratorAisAchargeAwhetherAshe/heAisApresentAorAnot
TypesAofAplans:AmissionA-ACORRECTAANSWERSA-
basicAtaskAassignedAtoAanAenterpriseAbyAsociety.AInAnursingAhomesAtheAmissionAisALTC
goalsAorAobjectivesA-ACORRECTAANSWERSA-
endAresultsAorAproductAtowardAwhichAallAeffortAisAdirected||a.AshortArange|b.AlongArange|c.A
goalAorientedAneeded||(TheseASHOULDASTIMULATEAaction)
StrategiesA-ACORRECTAANSWERSA-
generalAplanAthatAfocusesAonAlongArangeAgoals.A||WhatAwillAfacilityAbeAlike,AlookAlike,AfeelAli
ke,AsoundAlike,AandAreactAlike,AinAtheAfuture
policiesA-ACORRECTAANSWERSA-
broadAgeneralAstatementsAtoAguideAdecisionAmakingAandAtoAsomeAextentAactionAinAachievi
ngAgoals.AallowsAflexibilityAinAjudgment.
proceduresA-ACORRECTAANSWERSA-
stepAbyAstepAmeansAbyAwhichAtasksAareAperformed.AallowsAlessAflexibilityAinAdecisionAmaki
ng
rulesA-ACORRECTAANSWERSA-
specific,AauthoritativeAguidesAthatArequireAanAactionAbeAtakenAorAnotAtaken.AallowsAnoAflexi
bilityAinAdecisionAmaking.AemployeesAcanAuseAnoAjudgment,AsoAshouldAhaveAfewAasApossi
ble.
programsA-ACORRECTAANSWERSA-
summationsAofAgoals,APPR's,Abudgets,AworkAandAspaceAassignments,AandAresources.
budgetsA-ACORRECTAANSWERSA-
planAexpressedAinAnumericalAtermsAthatAoutlineAexpectedAresults
evaluatingAeffectivenessAofApoliciesAandAprocedures.AAreAthey:A-ACORRECTAANSWERSA-
written|differentiated|taught/understood|monitoredAtoAbeAsureAtheyAareAfollowed|helpAmee
tAgoals|flexibleA-AifAdon'tAhelp,Achange|reviewedAandAupdatedAregularly