HIT Pro Usability and Human Factors -1
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Which of the following are reasons why technology is important in healthcare today?
A. Technological applications save patient lives
B. Technology needs constant updating in the healthcare setting
C. Technology permeates all facets of the healthcare system
D. A and B
E. A, B, and C - CORRECT ANSWER - Answer:
C. Technology permeates all facets of the healthcare system
The quality of a user's experience when interacting with the technological system refers to which
of the following concepts?
A. Usability
B. Gulf of execution
C. Iterative design
D. Digital-divide - CORRECT ANSWER - Answer:
A. Usability
Which of the following is NOT a stage of user activity in Norman's model?
A. Cognition
B. Intention
C. Interpretation
D. Perception - CORRECT ANSWER - Answer:
A. Cognition
Which of the following is NOT a source of usability evidence?
,A. Mechanical precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
A. Mechanical precision tests
Which of the following methods would you select to begin the process of formal usability
evaluation?
A. Precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
C. Expert review
Which of the following methods of usability evidence is considered the gold standard?
A. Precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
B. Usability testing
Identify TWO (2) steps that healthcare practitioners can take to improve patient safety using
human factors or usability principles. - CORRECT ANSWER - Answer:
1. Improving design on any of the above.
2. Fostering a culture of patient safety.
,3. Greater commitment to iterative design and user-centered design
4. Increase the use of usability evaluation of medical technologies.
Identify TWO (2) sources of patient safety problems concerning the use of technological
applications. - CORRECT ANSWER - Answer:
1. Health technologies are often sub-optimally design and can contribute to poor design in any
medical information technology such computer-provider order entry.
2. Problems associated with medical devices used by patients
Identify TWO (2) reasons why patient safety is a subject of growing concern. - CORRECT
ANSWER - Answer:
1. Medical error is a leading cause of death.
2. Technologies can be a primary source of error.
Why is requirements-gathering a part of the design process? It provides:
A. An explanation of what the system should "be" or should "do"
B. Documentation of "needs" in order to communicate between everyone involved in system
development
C. A set of goals that define objectives for design
D. All of the above - CORRECT ANSWER - Answer:
D. All of the above
All of the following are reasons for design requirements EXCEPT for which one?
A. Clarity of communication between users and development team
B. Evaluate the functions of a system during design testing
C. Reduce the time and costs involved in system development
D. Increase security measures of patient records in system design - CORRECT
ANSWER - Answer:
D. Increase security measures of patient records in system design
, Which of the following reflects a functional requirement?
A. Describe the capabilities of the system
B. Describe what the user should be able to do with the system
C. Describe the general and technical constraints of the system
D. A and B
E. All of the above - CORRECT ANSWER - Answer:
D. A and B
A. Describe the capabilities of the system
B. Describe what the user should be able to do with the system
Place the appropriate letter on each blank.
A) Functional requirements
B) Nonfunctional requirements
C) May be both
___ 1. User characteristics
___ 2. Functions of the system
___ 3. Security of the system
___ 4. Technical constraints
___ 5. Information stored in the system
___ 6. Organizational environment - CORRECT ANSWER - Answer:
_A_ 1. User characteristics
_A_ 2. Functions of the system
_B_ 3. Security of the system
_B_ 4. Technical constraints
_A_ 5. Information stored in the system
_B_ 6. Organizational environment
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Which of the following are reasons why technology is important in healthcare today?
A. Technological applications save patient lives
B. Technology needs constant updating in the healthcare setting
C. Technology permeates all facets of the healthcare system
D. A and B
E. A, B, and C - CORRECT ANSWER - Answer:
C. Technology permeates all facets of the healthcare system
The quality of a user's experience when interacting with the technological system refers to which
of the following concepts?
A. Usability
B. Gulf of execution
C. Iterative design
D. Digital-divide - CORRECT ANSWER - Answer:
A. Usability
Which of the following is NOT a stage of user activity in Norman's model?
A. Cognition
B. Intention
C. Interpretation
D. Perception - CORRECT ANSWER - Answer:
A. Cognition
Which of the following is NOT a source of usability evidence?
,A. Mechanical precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
A. Mechanical precision tests
Which of the following methods would you select to begin the process of formal usability
evaluation?
A. Precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
C. Expert review
Which of the following methods of usability evidence is considered the gold standard?
A. Precision tests
B. Usability testing
C. Expert review
D. Video-capture and review
E. Informal observations - CORRECT ANSWER - Answer:
B. Usability testing
Identify TWO (2) steps that healthcare practitioners can take to improve patient safety using
human factors or usability principles. - CORRECT ANSWER - Answer:
1. Improving design on any of the above.
2. Fostering a culture of patient safety.
,3. Greater commitment to iterative design and user-centered design
4. Increase the use of usability evaluation of medical technologies.
Identify TWO (2) sources of patient safety problems concerning the use of technological
applications. - CORRECT ANSWER - Answer:
1. Health technologies are often sub-optimally design and can contribute to poor design in any
medical information technology such computer-provider order entry.
2. Problems associated with medical devices used by patients
Identify TWO (2) reasons why patient safety is a subject of growing concern. - CORRECT
ANSWER - Answer:
1. Medical error is a leading cause of death.
2. Technologies can be a primary source of error.
Why is requirements-gathering a part of the design process? It provides:
A. An explanation of what the system should "be" or should "do"
B. Documentation of "needs" in order to communicate between everyone involved in system
development
C. A set of goals that define objectives for design
D. All of the above - CORRECT ANSWER - Answer:
D. All of the above
All of the following are reasons for design requirements EXCEPT for which one?
A. Clarity of communication between users and development team
B. Evaluate the functions of a system during design testing
C. Reduce the time and costs involved in system development
D. Increase security measures of patient records in system design - CORRECT
ANSWER - Answer:
D. Increase security measures of patient records in system design
, Which of the following reflects a functional requirement?
A. Describe the capabilities of the system
B. Describe what the user should be able to do with the system
C. Describe the general and technical constraints of the system
D. A and B
E. All of the above - CORRECT ANSWER - Answer:
D. A and B
A. Describe the capabilities of the system
B. Describe what the user should be able to do with the system
Place the appropriate letter on each blank.
A) Functional requirements
B) Nonfunctional requirements
C) May be both
___ 1. User characteristics
___ 2. Functions of the system
___ 3. Security of the system
___ 4. Technical constraints
___ 5. Information stored in the system
___ 6. Organizational environment - CORRECT ANSWER - Answer:
_A_ 1. User characteristics
_A_ 2. Functions of the system
_B_ 3. Security of the system
_B_ 4. Technical constraints
_A_ 5. Information stored in the system
_B_ 6. Organizational environment
