already passed 2025
Paying attention to "face saving" is key to working across cultures. - correct
answer ✔True
Effective technical documents - correct answer ✔are easy to navigate.
Sources of conflict in collaborative groups include - correct answer ✔All of
these answers are correct.
All documents are at least partly persuasive. - correct answer ✔True
The definition of technical communication is any communication that provides
complex information for technical experts; it is not intended for broader
audiences. - correct answer ✔False
Choose the most accurate statement below about reviewing a team
document. - correct answer ✔Begin with a positive comment before
suggesting improvements.
Technical communication does not include digital media such as blogs and
podcasts. - correct answer ✔False
Technical communication helps us interact with technology in our daily lives. -
correct answer ✔True
Technical documents are typically written by teams. - correct answer ✔True
,A collaborative document need not display a consistent style throughout, as if
one person wrote the text. - correct answer ✔False
When communicating with someone from another culture, - correct answer
✔avoid humor.
Which statement below is most accurate? - correct answer ✔Instant
messaging is an easy means of holding real-time team meetings.
Which of the following statements about organizing a team project is least
accurate? - correct answer ✔Work without a manager; allow all team
members to take charge.
Which of the following statements is most accurate? - correct answer ✔All of
these answers are correct. Technical communication helps us interact with
technology in our daily lives.
Technical communication helps advance workplace goals.
Technical communication helps specialists solve complex problems.
Technical communication seeks to - correct answer ✔All of these answers
are correct. anticipate and answer questions.
help people perform a task.
persuade people to do something.
Omitting a confidentiality statement from a medical document asking for a
patient's medical history - correct answer ✔Is unethical.
, A document prepared for an international audience should include visuals that
are simple and honest. - correct answer ✔True
Ethical decisions are not always "black and white." - correct answer ✔True
Acceptable practices in technical communication include - correct answer
✔None of these answers are correct. plagiarizing the work of others.
exaggerating claims.
downplaying information.
Which of the following statements is least accurate? - correct answer ✔I
need not be reasonably sure that a document will not have harmful
consequences.
Withholding important information is not an ethical violation. - correct answer
✔False
Decisions may be unethical, but they will rarely cause harm to anyone. -
correct answer ✔False
Distorting images may help you create a more persuasive document, but
doing so is unethical. - correct answer ✔True
Include sufficient detail in a document to ensure that readers understand the
facts. - correct answer ✔True
Taking an ethical stance requires you to - correct answer ✔make a personal
decision. consider the effects of your decision on others