WGU C182 Final Exam Study Set – Introduction to IT Key Concepts, Systems, and Security
VERSION 1
What is the definition of information technology? - correct answer It is the technology used to
create, maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? - correct answer
Network Administrator
In which generation were silicon chips first used in computers? - correct answer Third
generation
Which low-level language corresponds one to one with assembly? - correct answer machine
language
What allows an organization to use software through the internet? - correct answer Saas or
Software as a Service
What is one of IT's role in golobalization? - correct answer It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large
capacity hard drive? - correct answer Desktop
Which two software application packages would be classified as productivity software? - correct
answer Spreadsheet program and word processor
Which two computer peripherals are connected to the computer through a port? - correct
answer External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an
organization? - correct answer Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this
content into peak traffic times and days,minimum and maximum hits for each country and
region, and popularity of certain browsers among visitors. What is the timestamp considered in
this scenerio? - correct answer Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be
made. Which characteristic of valuable data is the manager considering? - correct answer
Reliable
Which two are parts of an information system? - correct answer Databases and Networks.
What is the difference between processing and storage? - correct answer Processing involves
temporary information, while storage involves permenant information.
,WGU C182 Final Exam Study Set – Introduction to IT Key Concepts, Systems, and Security
What type of information processing allows input data to be accepted as a set of records and
processed as a unit? - correct answer Batch processing
What is the role of the systems administrator? - correct answer To install and maintain
network resources.
Which action would be important for the IT department to take in order to help their business
meet the goal of increased expansion? - correct answer Expanding the infrasturcture to
support additional locations.
What step should be taken by a business when a third-party solution is found that will benefit a
project? - correct answer Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? - correct answer Could the end
users reject the outcome of the project?
In what phase of a project does time estimation occur? - correct answer Planning
What effect does scope creep have on a project? - correct answer It increases unplanned costs
for the project.
Which system requirement is an example of considering user needs in the design of an
information system? - correct answer Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational
setting to see if it is useful? - correct answer User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users?
- correct answer Pilot
What are two necessary elements of business continutiy planning? - correct answer Identifying
risks that may occur
Assessing key organizational activities. - correct answer
Which disaster recovery strategy is used to save information to multiple hard drives at the
same time? - correct answer Data mirrorring
Which action would support confidentiality? - correct answer Updating security software.
Which regulation governs the actions of a company in case of data records being compromised,
lost, or stolen? - correct answer Security Breach Notification laws
How can an organization assist employees with the ethical use of information technology? -
correct answer By developing policies for information usage.
What is part of the role of an It professional assocation? - correct answer Provides professional
standards for ethical behavior.
, WGU C182 Final Exam Study Set – Introduction to IT Key Concepts, Systems, and Security
Engages in best practices for information systems - correct answer
What is outside of the rold of an IT professional assocation? - correct answer Writes laws
dealing with information technology
Which benefit is provided by a computer network in a business? - correct answer Cost for
hardware resources are decreased.
A software emulator program that permits a computer user to use multiple computers and
multiple platforms without the expense of purchasing mutiple computers. - correct answer
virtual machines
Each computer is roughly equal to every other computer. - correct answer Peer-to-peer
One computer will request information from another computer, which responds with
requested information. - correct answer Client-server
Allows the user to control the actions of the software and through the software, to access
hardware. - correct answer The operating system
Which action by application programs requires support from an operating system? - correct
answer An internet browser displays a web page.
What is true about the Linux operating system? - correct answer Linux runs on both servers
and workstations
Which characteristic identifies application sotware that is cloud based? - correct answer
provided by third party providers
What type of software permits free temporary use followed by long term activation for a fee? -
correct answer Shareware
What is the purpose of the End User License Agreement for a commercial software package? -
correct answer Establishes the customer's right tot use the software.
What is the difference between proprietary and open-source software license? - correct
answer Proprietary software has a cost whereas open-source software is free.
Which two components are parts of a central processing unit? - correct answer Control Unit
(CU)
Arithmetic logic unit (AlU) - correct answer
An employee needs to edit a contract and prepare a hard copy for a project team. Which two
peripheral devices should be used? - correct answer printer
monitor - correct answer
Which motherboard component helps cool the cpu? - correct answer heat sink
VERSION 1
What is the definition of information technology? - correct answer It is the technology used to
create, maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? - correct answer
Network Administrator
In which generation were silicon chips first used in computers? - correct answer Third
generation
Which low-level language corresponds one to one with assembly? - correct answer machine
language
What allows an organization to use software through the internet? - correct answer Saas or
Software as a Service
What is one of IT's role in golobalization? - correct answer It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large
capacity hard drive? - correct answer Desktop
Which two software application packages would be classified as productivity software? - correct
answer Spreadsheet program and word processor
Which two computer peripherals are connected to the computer through a port? - correct
answer External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an
organization? - correct answer Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this
content into peak traffic times and days,minimum and maximum hits for each country and
region, and popularity of certain browsers among visitors. What is the timestamp considered in
this scenerio? - correct answer Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be
made. Which characteristic of valuable data is the manager considering? - correct answer
Reliable
Which two are parts of an information system? - correct answer Databases and Networks.
What is the difference between processing and storage? - correct answer Processing involves
temporary information, while storage involves permenant information.
,WGU C182 Final Exam Study Set – Introduction to IT Key Concepts, Systems, and Security
What type of information processing allows input data to be accepted as a set of records and
processed as a unit? - correct answer Batch processing
What is the role of the systems administrator? - correct answer To install and maintain
network resources.
Which action would be important for the IT department to take in order to help their business
meet the goal of increased expansion? - correct answer Expanding the infrasturcture to
support additional locations.
What step should be taken by a business when a third-party solution is found that will benefit a
project? - correct answer Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? - correct answer Could the end
users reject the outcome of the project?
In what phase of a project does time estimation occur? - correct answer Planning
What effect does scope creep have on a project? - correct answer It increases unplanned costs
for the project.
Which system requirement is an example of considering user needs in the design of an
information system? - correct answer Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational
setting to see if it is useful? - correct answer User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users?
- correct answer Pilot
What are two necessary elements of business continutiy planning? - correct answer Identifying
risks that may occur
Assessing key organizational activities. - correct answer
Which disaster recovery strategy is used to save information to multiple hard drives at the
same time? - correct answer Data mirrorring
Which action would support confidentiality? - correct answer Updating security software.
Which regulation governs the actions of a company in case of data records being compromised,
lost, or stolen? - correct answer Security Breach Notification laws
How can an organization assist employees with the ethical use of information technology? -
correct answer By developing policies for information usage.
What is part of the role of an It professional assocation? - correct answer Provides professional
standards for ethical behavior.
, WGU C182 Final Exam Study Set – Introduction to IT Key Concepts, Systems, and Security
Engages in best practices for information systems - correct answer
What is outside of the rold of an IT professional assocation? - correct answer Writes laws
dealing with information technology
Which benefit is provided by a computer network in a business? - correct answer Cost for
hardware resources are decreased.
A software emulator program that permits a computer user to use multiple computers and
multiple platforms without the expense of purchasing mutiple computers. - correct answer
virtual machines
Each computer is roughly equal to every other computer. - correct answer Peer-to-peer
One computer will request information from another computer, which responds with
requested information. - correct answer Client-server
Allows the user to control the actions of the software and through the software, to access
hardware. - correct answer The operating system
Which action by application programs requires support from an operating system? - correct
answer An internet browser displays a web page.
What is true about the Linux operating system? - correct answer Linux runs on both servers
and workstations
Which characteristic identifies application sotware that is cloud based? - correct answer
provided by third party providers
What type of software permits free temporary use followed by long term activation for a fee? -
correct answer Shareware
What is the purpose of the End User License Agreement for a commercial software package? -
correct answer Establishes the customer's right tot use the software.
What is the difference between proprietary and open-source software license? - correct
answer Proprietary software has a cost whereas open-source software is free.
Which two components are parts of a central processing unit? - correct answer Control Unit
(CU)
Arithmetic logic unit (AlU) - correct answer
An employee needs to edit a contract and prepare a hard copy for a project team. Which two
peripheral devices should be used? - correct answer printer
monitor - correct answer
Which motherboard component helps cool the cpu? - correct answer heat sink
