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Mgmt3000 Exam 1 Exam Questions And
Answers 100% Pass
Organization - ANS a group of people who work together to achieve some specific purpose
management - ANS the pusuit of organizational goals effectively and efficiently by
integrating the work of people thru planning, leading, organizing, and controlling
efficient - ANS to use resources -wisely and cost- effectively; reduce waste
effective - ANS to ACHEIVE RESULTS, to make the right decisions, and to SUCCESSFULLY carry
them out so that they achieve the organization goals
Managing for Competitive Advantage - ANS 1) Being responsive to customers
2) Innovation
3) Quality
4) Efficiency
Levels of management - ANS 1) Top-managers
2) Middle managers
3) First-line managers
4) Nonmanagerial personnel
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Managerial Functional Areas - ANS R&D, Marketing, Finance, Production, HR
Top managers - ANS Make long-term decisions about the overall direction of the org. and
establish the objectives, policies, and strategies for it
Middle managers - ANS Implement policies and plans of the top managers above them and
supervise and coordinate the activities of the first-line managers below them
First-line managers - ANS Make short-term operating decisions, directing the daily tasks of
nonmanagerial personnel
"High touch" jobs - ANS Dealing with people instead of technology systems
Team leader - ANS Facilitates team activities towards achieving key results
Functional manager - ANS responsible for just ONE organizational activity
General manager - ANS responsible for SEVERAL organizational activities
Skills Managers Need - ANS Technical, Conceptual, Human, Soft
Human skills - ANS Cooperating well with others; teamwork
Soft skills - ANS Motivating, inspiring, communicating, trust
3 Types of Managerial Roles - ANS 1) Interpersonal
2) Informational
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3) Decisional
Interpersonal - ANS interact with people inside and outside the organization
Examples of interpersonal managers - ANS leaders; liaisons; figurehead
Informational - ANS managers receive and communicate info
Examples of informational managers - ANS spokesperson; disseminator; monitor
Decisional - ANS use info to make decisions to solve problems or take advantage of
opportunities
Example of decisional managers - ANS negotiator; resource allocator; entrepreneur;
disturbance handler
entrepreneur - ANS someone who sees a NEW opportunity for a product or service and
LAUNCHES A BUSINESS to realize it
intrapreneur - ANS someone who works INSIDE an EXISTING ORG. who sees an opportunity
for a product or service and mobilizes the organizations resources to try to realize it
being entrepreneur is what it takes to - ANS start a business
being a manager is what it takes to - ANS grow and maintain a business
Historical perspective - ANS 1911-1950s;
1) Classical
Mgmt3000 Exam 1 Exam Questions And
Answers 100% Pass
Organization - ANS a group of people who work together to achieve some specific purpose
management - ANS the pusuit of organizational goals effectively and efficiently by
integrating the work of people thru planning, leading, organizing, and controlling
efficient - ANS to use resources -wisely and cost- effectively; reduce waste
effective - ANS to ACHEIVE RESULTS, to make the right decisions, and to SUCCESSFULLY carry
them out so that they achieve the organization goals
Managing for Competitive Advantage - ANS 1) Being responsive to customers
2) Innovation
3) Quality
4) Efficiency
Levels of management - ANS 1) Top-managers
2) Middle managers
3) First-line managers
4) Nonmanagerial personnel
, ©EVERLY 2025 ALL RIGHTS RESERVED
Managerial Functional Areas - ANS R&D, Marketing, Finance, Production, HR
Top managers - ANS Make long-term decisions about the overall direction of the org. and
establish the objectives, policies, and strategies for it
Middle managers - ANS Implement policies and plans of the top managers above them and
supervise and coordinate the activities of the first-line managers below them
First-line managers - ANS Make short-term operating decisions, directing the daily tasks of
nonmanagerial personnel
"High touch" jobs - ANS Dealing with people instead of technology systems
Team leader - ANS Facilitates team activities towards achieving key results
Functional manager - ANS responsible for just ONE organizational activity
General manager - ANS responsible for SEVERAL organizational activities
Skills Managers Need - ANS Technical, Conceptual, Human, Soft
Human skills - ANS Cooperating well with others; teamwork
Soft skills - ANS Motivating, inspiring, communicating, trust
3 Types of Managerial Roles - ANS 1) Interpersonal
2) Informational
, ©EVERLY 2025 ALL RIGHTS RESERVED
3) Decisional
Interpersonal - ANS interact with people inside and outside the organization
Examples of interpersonal managers - ANS leaders; liaisons; figurehead
Informational - ANS managers receive and communicate info
Examples of informational managers - ANS spokesperson; disseminator; monitor
Decisional - ANS use info to make decisions to solve problems or take advantage of
opportunities
Example of decisional managers - ANS negotiator; resource allocator; entrepreneur;
disturbance handler
entrepreneur - ANS someone who sees a NEW opportunity for a product or service and
LAUNCHES A BUSINESS to realize it
intrapreneur - ANS someone who works INSIDE an EXISTING ORG. who sees an opportunity
for a product or service and mobilizes the organizations resources to try to realize it
being entrepreneur is what it takes to - ANS start a business
being a manager is what it takes to - ANS grow and maintain a business
Historical perspective - ANS 1911-1950s;
1) Classical
