Guidewire PolicyCenter Professional Exam – Questions with
Complete Solutions
What does an end user need to access a GW app -
CORRECT ANSWER >>>>>A supported web browser and
a valid username and password
What is one thing that determines what data is gathered
on a claim intake screen - CORRECT ANSWER
>>>>>Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of
info does the app attempt to determine? - CORRECT
ANSWER >>>>>1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - CORRECT
ANSWER >>>>>Used to track potential payments on one
coverage for one claimant
What are two mechanisms used to determine if a
payment requires approval? - CORRECT ANSWER
>>>>>1. Authority Limits
,2. Transaction Approval Rules
What two mechanisms are referred to as a check? -
CORRECT ANSWER >>>>>A physical paper check and an
EFT
What is a set of activities on a claim called? - CORRECT
ANSWER >>>>>A workplan
What are the three types of service requests? -
CORRECT ANSWER >>>>>1. Service only
2. Quote only
3 Quote and service
What is an incident? - CORRECT ANSWER >>>>>The
'what" that was lost or damaged
What are the six assignable objects in CC base
configuration? - CORRECT ANSWER >>>>>1. Claims
2. Exposures
3. Activities
4. Service requests
,5. Matter (litigation)
6. Subrogation
When does object assignment happen? - CORRECT
ANSWER >>>>>Object creation and manual object
reassignment
What are the two basic building blocks of the CC org
structure - CORRECT ANSWER >>>>>Users and groups
What is the difference between a policy and a PolicyType
in CC? - CORRECT ANSWER >>>>>Policy - a product that
is sold to customers, promises to pay money for
specified loss types. Contract between insured and
insurer
PolicyType - Identifies the line of business associated
with a policy, and indicates the coverages
(CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - CORRECT
ANSWER >>>>>It connects coverage types to exposure
types
, What are some coverage types? - CORRECT ANSWER
>>>>>Collision, comprehensive, general liability, medical
payments
What is the purpose of segmentation? - CORRECT
ANSWER >>>>>Process of determining a strategy for
processing a claim. determines complexity so that
appropriate assignment can be made
What happens during automated claim setup? -
CORRECT ANSWER >>>>>1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be done
on the claim
What are 3 ways a claim can be entered into CC? -
CORRECT ANSWER >>>>>1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of a
claim and exposure? - CORRECT ANSWER >>>>>Ability
to pay and New loss completion
Complete Solutions
What does an end user need to access a GW app -
CORRECT ANSWER >>>>>A supported web browser and
a valid username and password
What is one thing that determines what data is gathered
on a claim intake screen - CORRECT ANSWER
>>>>>Type of claim (auto, homeowners)
When a user attempts to log into CC, what 3 pieces of
info does the app attempt to determine? - CORRECT
ANSWER >>>>>1. can the user be authenticated
2. what are the users roles
3. what is the users startup page
What is the purpose of an exposure? - CORRECT
ANSWER >>>>>Used to track potential payments on one
coverage for one claimant
What are two mechanisms used to determine if a
payment requires approval? - CORRECT ANSWER
>>>>>1. Authority Limits
,2. Transaction Approval Rules
What two mechanisms are referred to as a check? -
CORRECT ANSWER >>>>>A physical paper check and an
EFT
What is a set of activities on a claim called? - CORRECT
ANSWER >>>>>A workplan
What are the three types of service requests? -
CORRECT ANSWER >>>>>1. Service only
2. Quote only
3 Quote and service
What is an incident? - CORRECT ANSWER >>>>>The
'what" that was lost or damaged
What are the six assignable objects in CC base
configuration? - CORRECT ANSWER >>>>>1. Claims
2. Exposures
3. Activities
4. Service requests
,5. Matter (litigation)
6. Subrogation
When does object assignment happen? - CORRECT
ANSWER >>>>>Object creation and manual object
reassignment
What are the two basic building blocks of the CC org
structure - CORRECT ANSWER >>>>>Users and groups
What is the difference between a policy and a PolicyType
in CC? - CORRECT ANSWER >>>>>Policy - a product that
is sold to customers, promises to pay money for
specified loss types. Contract between insured and
insurer
PolicyType - Identifies the line of business associated
with a policy, and indicates the coverages
(CoverageTypes) that can be associated with the policy
What is the purpose of a CoverageSubtype? - CORRECT
ANSWER >>>>>It connects coverage types to exposure
types
, What are some coverage types? - CORRECT ANSWER
>>>>>Collision, comprehensive, general liability, medical
payments
What is the purpose of segmentation? - CORRECT
ANSWER >>>>>Process of determining a strategy for
processing a claim. determines complexity so that
appropriate assignment can be made
What happens during automated claim setup? -
CORRECT ANSWER >>>>>1. The claim is segmented
2. The claim is assigned to a group and user
3. Activities may be created for work that must be done
on the claim
What are 3 ways a claim can be entered into CC? -
CORRECT ANSWER >>>>>1. Portal
2. External application
3. New claim wizard
What are the highest and lowest levels of maturity of a
claim and exposure? - CORRECT ANSWER >>>>>Ability
to pay and New loss completion
