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10 Tips for Being a Leader People Want to Support - ANSWER: 1. Make leadership part of your job
2. Empower the team
3. Don't blame, criticize, humiliate or complain about people
4. Don't brush off complaints
5. Praise improvement, even minor
6. Be a good listener
7. Stand up for your team members
8. Respect other people's ideas and opinions
9. When you are wrong or make a mistake, admit it
10. Be upbeat. Project confidence and optimism
3 Reasons for Disorganization - ANSWER: 1. You have too much stuff (Declutter)
2. The things you have do not have a place where they belong (Pick a Place)
3. You don't put things back where they belong (Put Things Back)
4 Communication Styles - ANSWER: 1. The Director
2. The Socializer
3. The Thinker
4. The Relator
Direct - Director, socializer - politician
Guarded - the director, the thinker
Unguarded - the relator, the socialized - relationships are important
,Indirect - the thinker, the relator
5 Levels of Leadership (John Maxwell) - ANSWER: 1. Position
2. Permission
3. Production
4. People development
5. Pinnacle
5 Options for Processing Email - ANSWER: 1. Delete it
2. Delegate it - read it and send it to someone else if necessary. then put it in pending folder or delete.
3. Do it (2 min or less) - quick reply. archive it. or pending folder if you're waiting on a response.
4. Delay it (more than 2 min to complete) - put it in pending folder
5. Archive it (doesn't require response or action) but i want to get to it later for reference
5 Stages of Project Management - ANSWER: 1. Initiating - ask questions and figure out a budget, time frame,
and leverage. Ask all the questions to do project correctly.
2. Planning (longest) - Breaking down the steps of the project and defining the tasks as well as the
order/sequence of the tasks.
3. Executing (delegation) - Doing of the work. Where we communicate to others what their job is. Who what
when where why. Indirect authority comes into play here. to delegate tasks to others.
4. Monitoring and Controlling - making sure people are doing what you need them to do. Make sure people
are on time and on task, on target.
5. Closing - wrapping things up and making sure the project is totally complete. Check the outcomes of the
project. Reward people involved.
Acceptable Use Policy - ANSWER: Rules for computer use
Acceptable Use Policy (AUP) - ANSWER: An agreement created by a school or other educational organization
that describes the risks involved in Internet use; outlines appropriate, safe student behavior on the Internet;
asks students if they agree to use the Internet under these conditions; and asks what information about
themselves, if any, may be posted on the school's website.
Action Plan - ANSWER: The action plan for each objective must outline the following:
,Tasks,
timelines,
standards,
assignments,
resources required,
supporting factors and stakeholders,
obstacles and possible restraining forces
This is about communicating expectations and requirements. This holds the standard that their work should
meet.
Action-Centered Leadership - ANSWER: 3 intertwined goals
1. Achieve the task
2. Develop the skills of the team members
3. Build and maintain an effective team
action-centered leadership - ANSWER: John Adair
Blended leadership approach
The leader has three intertwined goals:
1. achieve the task
2. build and maintain an effective team
3. develop the skills of the team members.
Performance and goal achievement.
actively disengaged workers - ANSWER: miserable (and lets everyone know it), not involved at all, undermine
what colleagues accomplish (⅙)
Activity (or Utilization) Log - ANSWER: Logs all activity in a given day
Adobe PDF - ANSWER: view, edit, or sign PDF documents on the smartphone.
, Adware - ANSWER: Clutters your screen with unwanted advertisements, banners or pop-up windows
Antivirus Software - ANSWER: Finds and removes a variety of viruses from your computer while scanning for
potential threats
Apple Mac OS - ANSWER: An operating system specific to Apple. It can run Microsoft office suite except
"Access".
MAC can be partitioned into two different desktop images so they can flip back between ios and windows
setup.
applications software - ANSWER: Software that performs a specific task, such as word processing or
spreadsheet creation
Archives - ANSWER: Used to organize messages you want to be able to access later on, but which have already
been processed
Assumptions - ANSWER: Ideas that are formed without valid evidence to back them up
Asynchronous Digital Communication - ANSWER: Someone posts a message that someone reads later (email,
recorded video)
Background Tasking - ANSWER: Tasks that can be done simultaneously because one or both of them does not
require mental effort.
listen to audiobook and clean the house at the same time.
Batching - ANSWER: Process of doing all items that are similar in nature in one period of time to reduce ramp
up and slow down time
batch by location: doing errands